Unable to Clear Restrictions on IOS 12.x devices

Malcolm
Contributor

With the introduction of Screen time, it would appear that we are now having trouble clearing restrictions set on IOS devices with IOS 12, is anyone else encountering this?

1 ACCEPTED SOLUTION

cbrewer
Valued Contributor II

If you push a config profile with "Allow modifying restrictions (supervised only)" unchecked, it'll clear the local Screen Time restrictions (and disable Screen Time). With the combination of a Pop-up Menu extension attribute and a smart group you can setup an easy way to deploy that profile and then remove it.

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3 REPLIES 3

dlevendo
New Contributor II

I'm noticing this as well, and searching for a solution.

cbrewer
Valued Contributor II

If you push a config profile with "Allow modifying restrictions (supervised only)" unchecked, it'll clear the local Screen Time restrictions (and disable Screen Time). With the combination of a Pop-up Menu extension attribute and a smart group you can setup an easy way to deploy that profile and then remove it.

View solution in original post

CairoJXP
Contributor

I noticed this issue as well and saw some other threads about this. This is something you need to contact apple about so that can make more features around screen time (and restrictions which is inclusive to it) available for MDMs lke JAMF. If you have an apple developer account, contact them that way.

There's a FR in about this already (https://www.jamf.com/jamf-nation/feature-requests/8025/screen-time-restriction-settings-with-ios-12-it-is-really-required) but the initial changes will need to come from Apple first before MDMs can do anything.