We are currently issuing iOS and Mac OS devices, however they are not enrolling, we have found that our pre-stage is broken on Jamf. This has been raised but wondered if anyone else had seen this before? Its a massive issue to our business as we could potentially have missing assets;
We had an issue on our Cloud instance where mobile devices would enroll, but they wouldn't get names, configuration profiles, apps, or anything else. Manually pushing their names allowed a random assortment of MDM commands to reach them, but they then had problems with inventory updates. The fix was going to Settings > Device Management > Inventory Collection then finally removing the checkbox from Collect user and location information from LDAP. Within 24-48 hours, the backlog of devices waiting to update inventory cleared and our instance was back to normal. Support said this was a known issue.
Good luck! Broken enrollment is a pretty obnoxious one.