I am attempting to new our MDM push certificate for our JSS. I go online and successfully get a new certificate, but I am getting this error "Warning: Your new push certificate has a new topic."
I see there's another discussion about this here:
This discussion suggest that I'm using the wrong Apple ID, but I can see the certificate that I'm renewing when I log in. I have pulled up the info and verified that the "topics" match.
Any thoughts? I obviously don't want me 100 enrolled devices to stop ignoring push requests from my JSS.
I found the mistake I made, so I'm posting in case this helps others.
I was using the "Create Certificate" option; I should have used the "Renew" option instead.
Once I used the "Renew" option, I was able to renew the certificate in JSS without the "new topic" warning.
This video was helpful in finding the missing step: https://www.youtube.com/watch?v=Mda5UxavXdo
Hope this helps someone else!
Is there any way to find out the account that was originally used to download the push certificate, if it was not saved in the history. I have uploaded the wrong one evidently and now Push notifications are broken. Although i see no errors on Jamf.. it is not allowing ipad to be updated.
If you have an old Jamf Pro Summary, the Push Certificate is typically listed on it. You'd want to look for the Topic ID & Serial Number - that is what you would want to match in the Apple Push Certificate Portal. In the Apple Push Certificate Portal, click the little blue i, and a pop-up window appears and there should be UID that matches the Topic ID in Jamf, under Pus Certificates &/or Jamf Pro Summary --- UID=com.apple.mgmt.External.xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx