Posted on 09-17-2014 10:42 AM
I have all of my iPads setup to be supervised in DEP. However only 30% of them are supervised as this setting was changed after I gave out all of my iPads. In short some students have had there iPads for 2 to 3 years and I didn't have the time to recall them.
My question is: when iOS 8 rolls out, will the iPad contact the JSS to see if it should be supervised and then make the switch?
Posted on 09-17-2014 12:11 PM
to my knowledge there's no way to supervise devices OTA.
Posted on 09-17-2014 12:32 PM
DEP will supervise over the air. From my update to iOS 8 it doesn't look like it goes back into the start-up steps to enroll it. I can't say for sure because the devices were already enrolled. The supervision and profiles did stick and communication stayed active (I was able to remote lock etc). I would be 99% sure this would not auto-supervise them because it doesn't go into prestage setup.
Posted on 09-17-2014 12:46 PM
I just updated a device (non-suprovised) and it is now running IOS 8. The iPad is still unsupervised.
Posted on 09-17-2014 01:27 PM
We have a deployment of over 1000 iPad Mini's
I just updated my first test device today (we use DEP)
Previously our IOS devices showed 5 profiles under SETTINGS>GENERAL>PROFILES> the 5 deployed profiles.
The updated device now shows SETTINGS>GENERAL>DEVICE MANAGEMENT[> a single MDM Profile
This MDM Profile now includes a MORE DETAILS Selection that contains the previous 5 profiles, web clippings, and certificates.
there also is a restrictions tab that lists all of the restrictions placed by the JSS profile configuration.
The previous profiles still show up in the JSS under the specific (search filtered) iPad under MOBILE DEVICES>INVENTORY>PROFILES
This is a much different appearance than before, however the device still appears to be working normally.
We did not lose control of the device due to the update.
Posted on 09-18-2014 05:28 AM
Thank you Shawn
Posted on 10-16-2014 11:02 AM
When I update the IOS on new iPads to 8.0.2 and connect to my mac mini running Apple Configurator, it errors out while supervising the device (Prepare). Happened with 3 devices and all I get is connect to iTunes symbol. And when its connected, the restoration fails. (Replaced 1 iPad already)
Is there something I'm missing here? Worked fine with all old iPads prior ios8
Posted on 10-16-2014 11:51 AM
DEP OTA supervision will only occur on new out-of-box or completely restored devices.
Posted on 10-16-2014 12:53 PM
@vmr309 are those devices checked for supervision to be on in JSS under pre-stage? The DEP pre-stage supervision can conflict with configurator's supervision.
Posted on 10-16-2014 02:01 PM
The device isn't part of the DEP. Maybe I'm in the wrong discussion. Sorry about that.
And thanks @qhle373
Posted on 10-17-2014 06:22 AM
@vmr309 actually, now that I think about it. Did you have iTunes open at the same time? It interferes with configurator as well.
Posted on 10-17-2014 02:50 PM