Jamf Radar Policy issue after using the AWS VPN

[saeid_agheli]

Hi Anyone, we have a company AWS own VPN. When we run the AWS VPN its bypasses the Jamf Radar policy and the user can be access how we can fix this issue

[Martin_Pavlik]

Hello @saeid_agheli,

can you please elaborate a little?

Do I understand it correctly that you are Jamf Safe Internet customer?

Are you saying there are some pages that are blocked by Safe Internet (expected state) and they are no longer blocked once you enable your own VPN (unwanted state)?

[saeid_agheli]

Yes right 

The issue you're experiencing is likely due to the fact that the AWS VPN is routing traffic in a way that bypasses or interferes with my Jamf Radar and Jamf Trust filtering mechanisms.im looking a solution now 

[Martin_Pavlik]

@saeid_agheli does the AWS VPN have to be a full tunnel? Is it possible to re-configure it?

Safe Internet works like this by design. If you have another VPN installed it will take precedence. If you can make the VPN split tunnel it should work as you want it to.

[Lasse · Accepted solution]

Works as intended, maybe consider other options for your VPN. You could maybe use some of the tips given by Jamf here: https://community.jamf.com/t5/tech-thoughts/working-with-internal-services-and-jamf-safe-internet/ba...

[saeid_agheli]

We talk to Jamf Support we need move the company AWS to Jmaf trust to resolved the issue