Your enrollment Profile MAY have expired. Try loading a new enrollment profile. I am not sure what to do with this. It is happening immediately following a reset and check in with Jamf. Any assistance is appreciated. 

Hi everyoneis it possible to get the result of the variable for configuration profile in lower case?Currently I have configured “Lock primary account information” with variables(see screenshot) The result of the variable is always in upper case. it is possible to change it to lower case? if yes then how? 

In the Other changes and Improvements from the release of 11.22 there was a mention that the deferral of updates with some payloads was deprecated with the 26’s and to use Blueprints going forward  However in the Configuration Profiles for both devices and computers it is not stated that this setting is deprecated.  

 I have a single machine that is active and online and running policy, but the inventory has not completed for any policy since May.  I am unable to remotely access this machine to re-enroll and I am unable to tell who is using it as the stale inventory record only shows the account of one of our local techs, who I have confirmed does not have the machine.Any ideas?  

Hi All,we currently use Jamf School to manage our iPad estate.  it works great for what we use it for, but the goalposts have been changed on us.Moving forward, Cyber Essentials requirement are set to change so that our devices need to be trusted.  Our trusted IP address will no longer satisfy the requirements.  So we will need to add our devices to Microsoft Intune.  I believe that this is configurable with JAMF Pro, but not JAMF School.  Is this the case? Is this a feature that will be added in the near future?We are currently having to evaluate using Microsoft InTune as an MDM alternative to JAMF School if it cannot fulfill this requirement, and it is already covered in our Microsoft Licence.Any advice would be much appreciated.

Created label for the installation of Dockanchor :dockanchor)name="DockAnchor"type="zip"downloadURL="$(downloadURLFromGit bwya77 DockAnchor)"appNewVersion="$(versionFromGit bwya77 DockAnchor)"expectedTeamID="4XW3W377NX";; I am getting the following error :Script result: 2025-11-13 15:44:54 : REQ : : shifting arguments for Jamf 2025-11-13 15:44:54 : INFO : dockanchor : setting variable from argument NOTIFY=silent 2025-11-13 15:44:54 : INFO : dockanchor : Total items in argumentsArray: 1 2025-11-13 15:44:54 : INFO : dockanchor : argumentsArray: NOTIFY=silent 2025-11-13 15:44:54 : REQ : dockanchor : ################## Start Installomator v. 10.9beta, date 2025-08-07 2025-11-13 15:44:54 : INFO : dockanchor : ################## Version: 10.9beta 2025-11-13 15:44:54 : INFO : dockanchor : ################## Date: 2025-08-07 20

Unable to complete file upload. fiie contents does not match file type in Jamf when uploading an automated device enrollment token from apple business manager

Hello,Is it possible to configure Custom Analytic if someone unenrolls their device from Jamf Pro (i.e., uninstalls the Jamf MDM profile)?

Have a weired Webex issue that started a month ago. When the user opens his Webex, to join a meeting, he get's the error message "Webex quit unexpectedly and you can click reopen, report or ignore. The first time it happened, we just did an uninstall/reinstall and it worked for a couple of weeks. It's happened a couple more times. I recently tried using the webex uninstaller, we also checked the webex dependicy folders they provided to make sure there wasn't anything left over. I updated webex on my Mac and it worked, so I created a package using composer, but it keeps getting the same error. Below is a script I found that the user ran and after the uninstall, he restarted an not luck after. I do see something about checking keychain and resetting the TCC permissions which I'll try today. #!/bin/bash# Get the currently logged-in userCURRENT_USER=$(stat -f "%Su" /dev/console)USER_HOME=$(eval echo "~$CURRENT_USER")echo "St

We are trying to load an in-house app into Mobile Device apps.  We started to make the new record, uploaded the file in archived app file, but had to cancel the attempt.  Trying a 2nd time, it reports there is already an ipa with that name.  Where can I go to delete that or can I just select that??  I did not find it in Settings > Packages.

Is there any way to get the password sync status from the new Self Service+ as Extension Attribute?Would be really nice to see if Google and the local user are in sync. Other ways to archive it are welcome 😀

Has anyone gotten jamf2snipe working with Jamf Pro Cloud API Roles & Clients (OAuth client ID/secret)? All documentation I see is for Classic API, which is blocked here

Hi Everyone,Need your help if you have a script that can mount and unmount SMB the can be use as repository of screenshotsThank you.

HelloIn the process of testing single sign on extension for managed Ipads, I have deployed the Authenticator app and the single sign on profile with following plist.SSO is working great on all apps except outlook, I think it has something to do with how Outlook use SSO/ auth method it uses. <?xml version="1.0" encoding="UTF-8"?><!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"><plist version="1.0"><dict> <!-- Existing Keys --> <key>AppPrefixAllowList</key> <string>com.microsoft.,com.apple.,com.jamf.,com.jamfsoftware.</string> <key>browser_sso_interaction_enabled</key> <integer>1</integer> <key>disable_explicit_app_prompt</key> <integer>0</integer> <!-- Managed App Config for Intune -->

Hi everyone,I’m trying to figure out whether it’s possible to distinguish between devices with a physical SIM, devices without a SIM, and eSIM devices using Smart Groups. I’m not sure if anyone else is seeing the same behavior I am.My Environment:Jamf Pro On-Prem 11.22.1-t1762179835791 (Windows Server)Devices under management:iPhone (China version) iPad (China version)What I try to Achive:Create Smart Groups that can identify:Devices with a physical SIM inserted Devices without a SIM card Devices using eSIMWhat I’ve tested so far:Using Phone Number: Some devices can’t retrieve the SIM’s phone number.

I have two reporting tasks in Jamf Pro that I dread every time I have to do them: Creating a Security Stack report Creating a report that shows which computers have a specific application installed and which do not What I’m trying to doFor the security stack, we have (for example) 5 security products that should be installed across our fleet.What I’ve been doing is exporting Computer Applications inventory and working from the CSV. The problem is the way Jamf structures the export: The application name appears once The rows beneath it (per computer) are blank until the next application name appears Those blank rows still represent devices that have the app installed, but the format makes filtering, automation, and reporting extremely painful I

When trying to resolve certain messages in the notfication page, the following error is coming up - Our development team is notified about this problem. Problem identification: #52c7d9c084285505This has been happening for some time and I was wondering if anyone has been able to come up with a solution.

In our Jamf Protect tenant, we have a multitiude of devices that have been retired and no longer in use.  They still show in Jamf Protect unless we manually delete them and skew our results. Is the correct process to keep our Jamf Protect Computers inventory tidy to manually delete them from Jamf Protect?  Does Jamf Protect have any auto-expire policies?  For example, if disconnected for 6 months then purge device from Jamf Protect.

Does Jamf know when this will be resolved?  An important part of the logs are missing, and i haven’t heard any mention of a resolution.  Is there another way to find out who deletes machines or locks them?Also would like to point out that Details for all actions are blank.

So as we approach the inevitable coming of Self Service + we have noticed something that would be great to remove if possible to bypass some potential issues.In the Mac menu bar the Self Service + icon does not go away no matter what at the moment, and it also has a “Get software” option in the menu that does not apply to us. So I have the following questions:1: Is there a way to automatically hide or disable the icon from showing up?or2: Is there a way to customize what menu options the icon has so that it is more applicable to different use cases where optional software deployed through self service is not a thing? 

We use Jamf Pro Cloud with Jamf Connect (for account creation + Entra ID password sync).After enabling “Use Self Service+ as the default end user app” in settings:Old Self Service was upgraded to Self Service+ on existing Macs Jamf Connect was removed, menu bar now has Self Service+ icon instead On new enrollments, we install Jamf Connect 2.45.1 → now it’s there alongside Self Service+I can’t find clear docs on this — so:Questions:Is Self Service+ intended to replace Jamf Connect completely? If yes, should we skip installing Jamf Connect post‑enrollment? Or should we move to Jamf Connect 3.x? Any official migration guide for 2.x → 3.x with Self Service+?Any experience or official Jamf resources appreciated.

Hello everyone, I come in search of a glimmer of hope.I am trying to use BeyondCorp Enterprise to enroll iPads on Jamf and be able to use G Suite with users under an advanced OU (Organizational Unit).Now, among the needs declared by Jamf, there is "Basic iOS mobile management enabled for your organization's Google integration."Has any of you ever managed this with the settings set to "advanced"? I fear it might not be feasible.

Apple Classroom on Teacher Macs in Jamf School - Possible without Managed Apple IDs?We're migrating from Jamf Pro to Jamf School. Previously had Apple Classroom working with Macs and iPads via ASM roster syncing from our SIS—no Managed Apple IDs needed.Current status in Jamf School:✅ Apple Classroom works on teacher iPads and student iPads ✅ Jamf Teacher app works on teacher Macs (shows rostered classes) ❌ Apple Classroom on teacher Macs won't load rostered classesTeacher Macs aren't receiving the Education Profile despite fresh enrollments. I suspect it's related to MDM-capable users, but can't confirm. Class data is clearly flowing (iPads get it, Jamf Teacher gets it), so it seems like a device-specific enrollment issue.Is Apple Classroom on teacher Macs possible in Jamf School without Managed Apple IDs?The solution seems tantalizing close based a on a checkbox still available in Jamf School -

Hey, all! Does anyone recommend a nice/pretty way to use with iPad's ADE as in "user-will-be-in-awe-to-go-through-this-setup" ?I'm trying to setup some sort of onboarding for the iPads (1:1, not shared) in a similar way that we have for macOS, but I couldn't find anything (or, quite possibly, that I'm not searching in the correct ways in here ). I've tested the ADE with a prestage and it's working fine, plus the few Config Profiles that I'm doing testing with are landing correctly...just I need to make a more personalized "Corp-feel-like" experience...Btw, I'm using Jamf Pro - I need a way to have the user guided through the few hurdles with  Compliance (Register with Microsoft), Zscaler, etcThe enrollment customization part I have it sorted out, but it's not going to "enforce" the user to "click-here...run-this"...I think I need more of the 1st app to be triggered right after the ADE completion (maybe running temporarily as single-app mode?), where I can put some inst

I have Jamf now and I added Jamf protect on my blueprint. It shows that Jamf protect was deployed but I expected to see the Jamf protect reports or alarming and so on in the Jamf now interface but there’s nothing of the sort. Can someone please explain what I’m missing? Thanks kindly in advance.