Unable to complete file upload. fiie contents does not match file type in Jamf when uploading an automated device enrollment token from apple business manager

Your enrollment Profile MAY have expired. Try loading a new enrollment profile. I am not sure what to do with this. It is happening immediately following a reset and check in with Jamf. Any assistance is appreciated. 

When trying to resolve certain messages in the notfication page, the following error is coming up - Our development team is notified about this problem. Problem identification: #52c7d9c084285505This has been happening for some time and I was wondering if anyone has been able to come up with a solution.

Hello, Our K–12 district has reached its purchasing limit for Apple devices directly from Apple for this year. However, we still have a need for additional iPads. I wanted to ask whether it is possible to use User-Initiated Enrollment to enroll devices that were not purchased through Apple (apple.com) (ex: CDWG.com, BestBuy.com etc.), and if so, whether there is any way to remove the “Remove Management” option from those devices. If removing the management option is not possible, is there a way to automatically enroll these devices into Apple School Manager using Apple Configurator? This way its supervised and fully manageable for the tech to push out updates and configurations.  Any assistance or guidance you can provide would be greatly appreciated. 

Has anyone been able to use Jamf Printer Manager 1.0.2 (or version 2.0) after switching to SSO login on your JPS? I’m trying to connect and I’m unable to authenticate after switching over. This is the first time using it since we changed, so it has to be the authentication setup.

Hi there! I've hit a bit of a wall. I've been asked to block YouTube Shorts for our students/users but leave the rest of YouTube open.We're running Jamf School + Jamf Safe Internet. I tried a custom rule for youtube.com/shorts, but it’s not working—likely because of how the traffic is vectored or how the API handles the "Reel" endpoints.Does anyone have a workaround for this? Are there specific domains/paths I should be targeting instead? Any links or tips would be huge. Thanks in advance!

Hello, Our K–12 district has reached its purchasing limit for Apple devices directly from Apple for this year. However, we still have a need for additional iPads. I wanted to ask whether it is possible to use User-Initiated Enrollment to enroll devices that were not purchased through Apple (apple.com) (ex: CDWG.com, BestBuy.com etc.), and if so, whether there is any way to remove the “Remove Management” option from those devices. If removing the management option is not possible, is there a way to automatically enroll these devices into Apple School Manager using Apple Configurator? Any assistance or guidance you can provide would be greatly appreciated. 

Hi everyoneis it possible to get the result of the variable for configuration profile in lower case?Currently I have configured “Lock primary account information” with variables(see screenshot) The result of the variable is always in upper case. it is possible to change it to lower case? if yes then how? 

I'm looking to setup, add a domain (DRC WIDA testing) to a configuration profile with "Relaxed Domains" for our iPads. I don't see it anywhere I've looked in Jamf Pro configuration profiles, but Apple and WIDA have references to it. This would allow us finally to not have to manually toggle Cross-Site tracking to "on" on each iPad!!!!I've setup a custom configuration as described but I'm hoping there is a non-custom method that I'm just missing. This functionality is supported by a key in the Domains payload CrossSiteTrackingPreventionRelaxedDomains. From WIDA / DRC InsightCross-Website Tracking and Device SupervisionImportant: Sites using iPadOS 16.2 and higher no long

Hi,We're starting to see a number of cases being raised internally about some of our Macs (all on macOS 15.1.1) having intermittent login issues.  Our devices are bound to AD and our users have been logging on fine for some time but now we're starting to get issues.  Sometimes the logins are fine.  Sometimes they take ~10 mins and sometimes they appear to stall completely (waited over 2.5 hours in testing) even on the same device.  The login screen appears to freeze (the time doesn't change) and you eventually get the spinning beachball.  SSH is still working and you can run a "jamf policy" successfully.  "Screen Sharing" reports that the user who has attempted to log into the device is the active user when you connect.Can anyone share some tips as to how we would start to investigate this sort of issue let alone resolve it???ThanksStuart

In the Other changes and Improvements from the release of 11.22 there was a mention that the deferral of updates with some payloads was deprecated with the 26’s and to use Blueprints going forward  However in the Configuration Profiles for both devices and computers it is not stated that this setting is deprecated.  

 I have a single machine that is active and online and running policy, but the inventory has not completed for any policy since May.  I am unable to remotely access this machine to re-enroll and I am unable to tell who is using it as the stale inventory record only shows the account of one of our local techs, who I have confirmed does not have the machine.Any ideas?  

Hi All,we currently use Jamf School to manage our iPad estate.  it works great for what we use it for, but the goalposts have been changed on us.Moving forward, Cyber Essentials requirement are set to change so that our devices need to be trusted.  Our trusted IP address will no longer satisfy the requirements.  So we will need to add our devices to Microsoft Intune.  I believe that this is configurable with JAMF Pro, but not JAMF School.  Is this the case? Is this a feature that will be added in the near future?We are currently having to evaluate using Microsoft InTune as an MDM alternative to JAMF School if it cannot fulfill this requirement, and it is already covered in our Microsoft Licence.Any advice would be much appreciated.

Created label for the installation of Dockanchor :dockanchor)name="DockAnchor"type="zip"downloadURL="$(downloadURLFromGit bwya77 DockAnchor)"appNewVersion="$(versionFromGit bwya77 DockAnchor)"expectedTeamID="4XW3W377NX";; I am getting the following error :Script result: 2025-11-13 15:44:54 : REQ : : shifting arguments for Jamf 2025-11-13 15:44:54 : INFO : dockanchor : setting variable from argument NOTIFY=silent 2025-11-13 15:44:54 : INFO : dockanchor : Total items in argumentsArray: 1 2025-11-13 15:44:54 : INFO : dockanchor : argumentsArray: NOTIFY=silent 2025-11-13 15:44:54 : REQ : dockanchor : ################## Start Installomator v. 10.9beta, date 2025-08-07 2025-11-13 15:44:54 : INFO : dockanchor : ################## Version: 10.9beta 2025-11-13 15:44:54 : INFO : dockanchor : ################## Date: 2025-08-07 20

Hello,Is it possible to configure Custom Analytic if someone unenrolls their device from Jamf Pro (i.e., uninstalls the Jamf MDM profile)?

Have a weired Webex issue that started a month ago. When the user opens his Webex, to join a meeting, he get's the error message "Webex quit unexpectedly and you can click reopen, report or ignore. The first time it happened, we just did an uninstall/reinstall and it worked for a couple of weeks. It's happened a couple more times. I recently tried using the webex uninstaller, we also checked the webex dependicy folders they provided to make sure there wasn't anything left over. I updated webex on my Mac and it worked, so I created a package using composer, but it keeps getting the same error. Below is a script I found that the user ran and after the uninstall, he restarted an not luck after. I do see something about checking keychain and resetting the TCC permissions which I'll try today. #!/bin/bash# Get the currently logged-in userCURRENT_USER=$(stat -f "%Su" /dev/console)USER_HOME=$(eval echo "~$CURRENT_USER")echo "St

We are trying to load an in-house app into Mobile Device apps.  We started to make the new record, uploaded the file in archived app file, but had to cancel the attempt.  Trying a 2nd time, it reports there is already an ipa with that name.  Where can I go to delete that or can I just select that??  I did not find it in Settings > Packages.

Is there any way to get the password sync status from the new Self Service+ as Extension Attribute?Would be really nice to see if Google and the local user are in sync. Other ways to archive it are welcome 😀

Has anyone gotten jamf2snipe working with Jamf Pro Cloud API Roles & Clients (OAuth client ID/secret)? All documentation I see is for Classic API, which is blocked here

Hi Everyone,Need your help if you have a script that can mount and unmount SMB the can be use as repository of screenshotsThank you.

HelloIn the process of testing single sign on extension for managed Ipads, I have deployed the Authenticator app and the single sign on profile with following plist.SSO is working great on all apps except outlook, I think it has something to do with how Outlook use SSO/ auth method it uses. <?xml version="1.0" encoding="UTF-8"?><!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"><plist version="1.0"><dict> <!-- Existing Keys --> <key>AppPrefixAllowList</key> <string>com.microsoft.,com.apple.,com.jamf.,com.jamfsoftware.</string> <key>browser_sso_interaction_enabled</key> <integer>1</integer> <key>disable_explicit_app_prompt</key> <integer>0</integer> <!-- Managed App Config for Intune -->

Hi everyone,I’m trying to figure out whether it’s possible to distinguish between devices with a physical SIM, devices without a SIM, and eSIM devices using Smart Groups. I’m not sure if anyone else is seeing the same behavior I am.My Environment:Jamf Pro On-Prem 11.22.1-t1762179835791 (Windows Server)Devices under management:iPhone (China version) iPad (China version)What I try to Achive:Create Smart Groups that can identify:Devices with a physical SIM inserted Devices without a SIM card Devices using eSIMWhat I’ve tested so far:Using Phone Number: Some devices can’t retrieve the SIM’s phone number.

I have two reporting tasks in Jamf Pro that I dread every time I have to do them: Creating a Security Stack report Creating a report that shows which computers have a specific application installed and which do not What I’m trying to doFor the security stack, we have (for example) 5 security products that should be installed across our fleet.What I’ve been doing is exporting Computer Applications inventory and working from the CSV. The problem is the way Jamf structures the export: The application name appears once The rows beneath it (per computer) are blank until the next application name appears Those blank rows still represent devices that have the app installed, but the format makes filtering, automation, and reporting extremely painful I

In our Jamf Protect tenant, we have a multitiude of devices that have been retired and no longer in use.  They still show in Jamf Protect unless we manually delete them and skew our results. Is the correct process to keep our Jamf Protect Computers inventory tidy to manually delete them from Jamf Protect?  Does Jamf Protect have any auto-expire policies?  For example, if disconnected for 6 months then purge device from Jamf Protect.

Does Jamf know when this will be resolved?  An important part of the logs are missing, and i haven’t heard any mention of a resolution.  Is there another way to find out who deletes machines or locks them?Also would like to point out that Details for all actions are blank.