Mackbook with activation lock

ASVtechnology
New Contributor III

We had a macbook with activation lock with find my mac with personal account, we use the erase device option on Jamf School and request a pin, we set up.

After the erase or before, I didn't know if make the erase, stop the process with the activation lock screen on recovery assistant.

We try to write the bypass code at activate with MDM Key but didn't work too.

Any idea, we use normally the bypass with iPads but normally with Macbook didn't had problems until now.

Thank you

4 REPLIES 4

thebrucecarter
Contributor II

You can remove activation lock from Apple School Manager/Apple Business Manager now.

Greenshot 2024-07-18 12.04.30.png

AJPinto
Honored Contributor III

Time to call Apple. If the MDM Activation Lock bypass key is not working, and you dont see the option in ABM/ASM to unlock then you have to call Apple.

ASVtechnology
New Contributor III

I check it, there a few months I didn't enter on the Apple School.
Thank you