Jamf Nation Community

We had a macbook with activation lock with find my mac with personal account, we use the erase device option on Jamf School and request a pin, we set up.After the erase or before, I didn't know if make the erase, stop the process with the activation ...

Shared iPads can be configured with a quota to prevent it gets full quickly, could be on the teachers maneged IDs to bypass that quota or use the iCloud 200Gb on that account? If I had 200Gb account but the shared iPad had 3Gb you can't move photos o...

Can someone tell us if any student forgot the pin how to recoger the iPad if not have WiFi, the adapter can work if we set up a special check on the Jamf School Profile or could be this another check I see:Allow devices to start up in recovery mode u...

Good morning, We have a shared iPad with button on/off broken, then we can't make a DFU. Student forgot the pincode and restarted the iPad, then it not have WiFi to control by Jamf portal, we can't do a DFU because on/off is broken and warranty want ...

Good morning, We have a problem with shared iPads and students that have to change the Apple School password.After select the name on the list and before begin the password change process, appear the setup assistant about the language and country, I ...