Jamf Nation Community

Rilot

I've just added a new app to my Apple School Manager and have assigned 200 licenses. When I push this app out to an iPad it gets stuck on Waiting for Licenses despite there being more than enough available. Checking the status of the app says "Waitin...

Rilot · 11-04-2024

I just set up a new iPad for a teacher and after enrolment all apps that should be deployed are marked as Waiting for Licenses despite having hundreds available. Things I've tried to resolve: Restart iPad Refresh Apple VPP token Re-apply profiles Re-...

Rilot

Already tried that. No dice.

Rilot · 11-04-2024

OK, fixed it. I had to remove the teacher from the group that gets the apps automatically installed, this cleared the pending apps list. Then I put them back in to the correct group and all the apps started to install. What a pain.

Rilot · 11-04-2024

I have assignable licenses. Just tried setting up another iPad for a different user and everything worked as it should. This iPad, I tried blanking it and then enrolling it as me (rather than the teacher) but the apps still sit on Waiting for License...

Rilot · 11-04-2024

OK, this is really bizarre. I can force on the apps that are marked as "On Demand" but I cannot install any of the mandatory automatic install apps. Notice iPlayer, Photoshop, and Prime Video. All I installed from the Jamf School console.

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Single app stuck on Waiting For Licenses

All apps stuck on "Waiting for Licenses"

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