Jamf Nation Community

tony_schaps · 04-11-2023

Just ran into this for the first time when trying to boot an M1 Pro into Recovery mode-- laptop was just reset using "Erase all content and settings" and has macOS 13.2.1 installed. I was intending to update the macOS to the latest by reinstalling th...

tony_schaps · 02-15-2017

I just noticed that just one of our ~180 Macs started showing in JSS as serial number "Not Available" a few weeks ago. Laptop had been deployed about six months at that time. It continues to check in and provide inventory, but I don't have physical a...

tony_schaps · 01-06-2016

A user updated her DEP-enrolled laptop to El Capitan via App Store yesterday, like dozens before it in our organization have been done, and now it pops up the message that usually shows up on machines we've tested to bypass DEP enrollment on first bo...

tony_schaps · 09-09-2015

I've been doing some searching around the discussions and knowledge base, but I can't find definitive info on whether Casper Suite is yet compatible with 10.11 El Capitan (beta) and whether there is a timeline when it will be. I had a user running OS...

tony_schaps · 08-03-2015

Hi,We're about to roll out Casper Suite to a growing group of software developers who have been local admins on their machines since we were a much smaller company. We want to present this in the best possible way to avoid reducing motivation and pro...

tony_schaps · 04-12-2023

Thanks so much-- I don't believe I would have checked that box without doing a lot of research, but I am glad you both responded to set me straight. Cheers!

tony_schaps · 04-11-2023

Oh, wow, I appreciate this so much-- there's the setting in my prestage enrollment as you said. I determined that only computers enrolled in the past few months have the setting enabled, so did I or possibly a former co-worker who was an admin in our...

tony_schaps · 02-18-2022

^^^ my question, too-- BUMP

tony_schaps · 12-19-2019

Hi- please take screen shots of the places you're seeing those numbers and attach them. I'm sure then someone can help you.

tony_schaps · 06-19-2019

This is a known issue: PI-006740 If that issue really was noted on that page, it is not anymore. I can find no evidence it was ever there, possibly solved? Nothing in release notes, and yet the annoying problem persists.I would have been content to f...

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New "Recovery Lock" -- how to completely disable it?

Serial Number suddenly "Not Available"

'"Device enrollment: ...can automatically configure your Mac" after El Capitan upgrade

Casper Suite compatibility with OS X 10.11 El Capitan

staff buy-in tips?

Re: New "Recovery Lock" -- how to completely disable it?

Re: New "Recovery Lock" -- how to completely disable it?

Re: Troubleshooting Computers checking in but not running policies

Re: Managed computer count is not matching with computer searching count

Re: Inventory Search - "Operating System" display column broken