I was running into the same issue, which ultimately froze our cloud
instance...Recommend to cancel all of the pending commands before it
causes any problems with your instance, and re-issue the mass command to
about 50 or so devices at a time.
You can try using Apple Configurator to get them configured and enrolled
into JAMF and Apple School/Business Manager. But that may be a lot of
manual labor...
Our organization also switched AV's from Sophos to JAMF Protect, and I
totally agree with the comments. Sophos was ridiculously terrible, with
multiple issues, non-compatible new and upcoming macOS's, we waited 8
months for compatibility support for ...
Thanks @geoff_widdowson! In my initial testing I didn't include the kill
process for Box. But not only that, I was running/Library/Application\
Support/Box/uninstall_box_drive (without the _r) (just as the Box
article states) as a policy command, and...