Our instance is hosted on us-east-1. Following yesterday's maintenance
window we appear to have been restored from a backup that is at least 12
days old! I have lost all changes made in the past 2 weeks and the
associated history! In this time I have...
We have been using Apple Classroom since the week it was released in
2016 and could not wait until the app became available on the Mac. Well
it's on the Mac now with 10.8 and works well. However, we don't see the
student images when using the app on ...
We have been using the functionality to automatically update iOS apps
with out problem for more than a year. It has stopped working since we
updated to JSS 9.98. The last time this stopped working was when iOS 9.2
came out that took months to solve. ...
We are a High School and have about 1900 iPads deployed as a 1:1
program. We are running JSS 8.72 & all our iPads are running iOS7.0.2 We
deploy all apps to students through the JSS In-House apps mechanism. Is
anyone running 9.12 successfully in a si...
I have been successfully using an iPad 3 with iOS7 Beta 3 for a couple
of weeks. I was able to enroll and download apps from Self Service.
Aside from a couple of icon problems, everything worked well. I just
reset the iPad and installed Beta 4. I hav...
The solution to our problem was simply to erase the Mac, delete the
enrollment in JAMF Pro and then re-enroll the Mac. In JAMF Pro there is
a field in the inventory tab, "User Approved MDM:Yes", that was set
differently to "User Approved MDM:No". Unl...
We are seeing this issue. At this point I cannot complete an iPad
enrollment! "There was a problem communicating with a push server" Have
seen slowness in completing enrollments since 6/29, since the 10.22
update. Gave up yesterday hoping that last n...
We discovered what I think is the same bug back in November. Apple
acknowledged it and have told us it will be resolved "in a future
release of iPadOS". We have removed the AppleTV app from iPads in the
The attention of our Apple team was peaked when we told them we were not
going to order a batch of 30 MacBooks until this problem was resolved.
Our SE investigated and was told that the Apple VPP team had implemented
a fix on 12/10/19. As I had not t...