What is the best practice at the end of the school year to wipe a device
and set-up for a new user? We are using Jamf Pro and ASM. I had assumed
I could just do a wipe and then re-enroll as the new user, but when I do
that the iPad retains the inform...
I'm looking for some advice on the best practice for end of year iPad
management using Jamf Pro. We will be taking our 2019 graduates and
wiping and re-enrolling them as 2023. I've tested a couple of ways and
can't seem to find a way to maintain the ...
This is 100% an issue with Jamf. I submitted a help ticket to Jamf
School and after waiting multiple days for a response this is what I
got: We sincerely apologize for the delayed response! The issue you are
describing does appear to have impacted qu...
Any solution to this? At the beginning of October we noticed this and I
contacted Jamf and they pushed out an updated EDU profile. I am still
randomly seeing it with both students and staff and the only way I have
figured out how to fix is by changin...
We are experiencing this today as well. I contacted Jamf and they are
working on a resolution on the backend. I did notice that to resolve it
if the numbers are low (like one or two) I just quickly change the owner
of the device to another student/te...
@RiderOIT and @tjhall Any word on this. I have had it happen in the past
and I have just wiped the device and started over, but I now have a
teacher device that has stopped checking in. I am trying to figure it
out without having to wipe her device. ...
So I've also heard back from Jamf and it sounds like there isn't a way
to maintain the asset tag and delete all the rest of the information.
Because of how we collect devices we don't have the option of having the
student wipe the device as they are ...