Jamf Nation Community

red_beard

TLDR: If Jamf Connect's password countdown isn't updating or Kerberos tickets aren't being received, turn off iCloud+ Private Relay. We recently solved a puzzling issue affecting a small number of users. After password changes, their Jamf Connect Men...

red_beard · 10-31-2024

We have a sprinkling of this problem across our fleet. If a user taps "no" to the notifications dialog box on first open of Self Service they then get the error."Error loading content. For more informations,contact your administrator." If we turn on ...

red_beard · 07-05-2024

I'm looking to setup, add a domain (DRC WIDA testing) to a configuration profile with "Relaxed Domains" for our iPads. I don't see it anywhere I've looked in Jamf Pro configuration profiles, but Apple and WIDA have references to it. This would allow ...

red_beard · 02-28-2024

Trying to use Jamf Remote Assist when no user is logged in, but after connecting successfully for a remote support session we can only see a black screen instead of the login screen of the Mac.Moving the cursor and interacting work in our tests with ...

red_beard

Thanks for the suggestion. We fixed our issue as it came down to iCloud Private Relay being on. In our testing even a fresh machine setup as the affected user worked perfectly on initial setup but once they signed into their iCloud account things sto...

red_beard

In my experience it didn’t matter which version was installed. We are running 2.29 in general, but in our many attempts to fix the issue we even tried the latest version as I write this which is 2.44

red_beard

We are still on 2.29 here. I'm going to test the 2.44 soon just to see if anything has changed for us. None of the updates have been compelling enough for us to want to update, so I've stayed with reliability over having to create more complexity on ...

red_beard · 01-17-2025

Easier than removing and reinstalling the Self Service app is to: For iOS 18Go to the Settings app > Apps > Self Service > Allow Notifications For iOS 17Settings app > Self Service > Allow Notifications

red_beard · 01-06-2025

Wonderingwhat others see compared these screenshots. When I manually toggle on the Privacy and Security > Screen Sharing & Audio System Recording setting for jamfRemoteAssist then I can get Jamf Remote Assist to work.But the Jamf video setup instruct...

Jamf Nation Community

User Statistics

User Activity

Jamf Connect Menubar - Number of Days remaining wrong, No Kerberos Ticket - FIX

Self Service Error - iOS - Error loading content.

Relaxed Domains Cross-Site Tracking - No more manually toggling on/off!

Jamf Connect, conflict with Jamf Remote Assist - Black Screen

Re: Jamf Connect Menubar - Number of Days remaining wrong, No Kerberos Ticket - FIX

Re: Jamf Connect Menubar - Number of Days remaining wrong, No Kerberos Ticket - FIX

Re: Jamf Connect - Kerberos Tickets not generating

Re: Self Service Error - iOS - Error loading content.

Re: JAMF Remote Assist