Jamf Nation Community

SVM-IT · 04-09-2019

I purchased 1,000 VPP licenses for the Jamf Self Service app (ver 10.8.0) using Apple School Manager. On my JSS Pro, in Mobile Device Apps I accepted the defaults and scoped it to my iPhone. I left "App Configuration" at the default (blank). After a ...

SVM-IT · 01-09-2019

Let's say you had a MacBook laptop that's enrolled (version 10.8) and you wanted to change the port used by the Self Service app. It there a file on the client that could be modified to change the port?

SVM-IT · 07-26-2017

I'm running JSS version 9.96 and created a search using the advanced criteria "number of available updates" = 0, which returns 194 records. However, 194 is the total number of computers under management and it hardly seems likely that all computers a...

SVM-IT · 07-20-2017

Most of the iPhones we hand out on our campus are assigned to a single individual, but about 10% are "shared" meaning they are used by multiple people. Sometimes these iPhones are handed off from one shift to another, and sometimes they are used by m...

SVM-IT · 06-22-2017

I'm looking for documentation on how to configure LDAP settings via the command line because I'd like to create a script. The guides I've found so far have been too dense to be useful.

SVM-IT · 11-26-2019

Our default is no, although there is an exception process. The person requesting admin access must get their supervisor to approve and submit an exception request. Then the IT department performs a technical review. If the exception is approved then ...

SVM-IT · 10-14-2019

Only managed machines count against the license. When we retire a machine we add an entry to the comptuer's history including explaining why it was retired and may include a reference to a help desk ticket number.

SVM-IT · 08-14-2019

On a related note, is there any practical difference between selecting "All Computers" and "All Managed Clients?" in the scope of a policy?

SVM-IT · 07-10-2019

We support faculty, staff, and students and there's a separate workflow for each, but in general, for State 1 (our "Rendevouz" stage) we create a service ticket and talk to the end user to ascertain the make & model, get proof of purchase, and identi...

SVM-IT · 06-25-2019

Just watched it. Terrific info!

Jamf Nation Community

User Statistics

User Activity

Self Service app reports "Unable to connect to server"

What file does the Self Service app use to know which port to use?

"Number of available updates" always 0?

Auto close browser on iPhone after X minutes

Command line configuration of LDAP settings

Re: Do you give your Faculty/Staff users admin rights?

Re: Archiving old machines?

Re: "All Users" vs. "Specific Users" vs. Specific computers in SCOPE: need help understanding the logic....

Re: Discuss Your "Onboarding Flow"

Re: Control Office with Terminal