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andymasonContributor

General Discussions

Canon uniFLOW Smart Client for Mac: Creating a Useable PKG Installer

Hi everyone, I. HATE. PRINTERS. That being said, we have to work with them.  and... Canon does not make it easy. Here is what I was able to find out from several places online, in order to get this "installer" to actually work. So let's jump on to our Macs and get this over with.Downloading the "Installer"1. Log into your Uniflow Online (web)2. Start Printing (Side Bar)3. Install Printer Driver > Click [Download macOS printer driver] Navigate to Download FolderOpen SmartClientMac.iso > Open SmartClientMac Volume > Notice here you only have 1 file. But actually there are 4. 3 are hidden.On your Keyboard us the show hidden files shortcut: Command+Shift+.(Period)Getting Files in the Right LocationYou will now see 3 other files. We only need the SmartClientForMac.pkg and tenantcfg.plist files.Next, Go to Finder > Go > Go to Folder (Shift+Command+G)Enter 'private/tmp'Next create a new folder called 'uniflowclient'Which is now located in private/tmp/un

198641

11 hours ago

P

paulvbContributor

General Discussions

VM on Student Computer

Hello- Let me start by saying that I am unfamiliar with VMs. We are a 1:1 Apple School. One of our HS student’s is taking a cybersecurity class online and has requested I install Virtual Box on their MacBook, along with Ubuntu. What sort of security, privacy issues am I looking at here? We have JAMF Safe installed on all our computers. Will they be able to skirt our filters?

InstakhamzVisitor

Jamf password reset without using Filevault

I wanted to see what are the options for example a user losing their password login and on the admin side resetting it. I’m aware there is FileVault and giving a recovery key but they messes up specific keychains and some other settings (portnox). I’d like to see if there is a way an admin can assist without that option. I’m planning to do a writeup after suggestions here and have documentation steps for a user.

292

21 hours ago

whiterabbitNew Contributor

General Discussions

New to Jamf Pro, coming from Jamf School.

I just found out that Pre-stage Enrollment Customization Panes do not work at all with Return to Service. How are people getting authenticated users with SSO (Cloud IDP with Entra is already setup with the connector as is Jamf Account), which translates to SSO on the device itself, also working with automatically assigned Prestage Enrollment and Return to Service? Are there good resources for best practices? I've found the documentation is lacking and Jamf 100 classes are basic. Support has mentioned Jamf Setup but that looks like it requires Shared iPads and I’d like to avoid those and we’re 1:1 with thousands of devices already. I see mention of Microsoft Authenticator with the SSO App Extension - I have this set up in Jamf School in our current implementation already but I don’t see how this works in Jamf Pro without the Azure webclip login if I can’t use a Customization Pane with Return to Service - the latter being one of the primary reasons for the move. Thanks!

mstydelContributor

Prestage "Enforce Mobile Device Names" Not Working

Updated to Jamf Pro 11.21 yesterday afternoon and have found that when enrolling iPads with a name set in Prestage and the “Enforce Mobile Device Names” option checked, the device record will have the checkbox unchecked when I click Edit on the general tab. I see 11.21.1 is out this morning, perhaps need to update again and see if this was silently resolved?

EricFNew Contributor

Anyone experiencing issues with Screensharing under MacOS 26.1 Beta?

We are using a PPPC profile to allow the Users to set the screensharing option by themselves. Until 26.01 it worked fine, but with 26.1 Beta the option is locked and marked as this option is set by your administrator. In Jamf itself we are only able to set the option to deny or allow the user to configure. Where we have set allow. If we remove the profile, the user needs an admin to set this option, but at least it is possible to set. Anyone experiencing the same? I already gave feedback to Apple about it.

262

1 day ago

F

FwatsonNew Contributor

General Discussions

macOS Update Suddenly Failing, "You must be root to do this"

I’ve been running a script in our labs for the last couple of years to do macOS updates after caching the installer onto devices, the script is this:/usr/bin/su -l ladmin -c "echo ADMINPASSWORD | /Applications/Install\ macOS\ Sequoia.app/Contents/Resources/startosinstall --nointeraction --agreetolicense --forcequitapps --user ADMINACCOUNT --stdinpass"This has worked perfectly fine, and continues to work on our iMacs and Mac Minis, but when I’ve tried to update our MacBooks from Sonoma to Sequoia I’m being met with this bizarre message:Result of command:Error: You must be root to do this…I don’t understand this at all, because as far as I was aware everything the Jamf binary does is already run as root. Is anybody able to shed any light as to why this is failing please?Much thanks!

AndixonContributor

Jamf Pro Stuck at welcome screen

Hi,I have had some issues with Jamf Pro 10.48 and had to revert back to 10.47. Unfortunately I am now stuck at the welcome screen at the welcomescreen at "Analyzing webhook_display_fields". I let it sit there for half an hour but it does not seem to do anything. When I try to restart anything it just breaks the database and I have to restore again.Has anyone had this issue and can tell me how to get out of this?Kind regardsAndreas Baumeister 

1168

1 day ago

TonyInHiroNew Contributor

General Discussions

iPadOS 26 - Jamf Pro lists default apps as "Other" (ie. not in the Mobile Device App Catalog)

I (like others) use a smart group for students which lists devices that have “Apps Not In the App Catalog Are Installed”, in case some talented student is somehow able to download or sideload apps we don’t allow. I then use a configuration profile to hide all apps except those they downloaded/sideloaded, making their device near useless until they remove the offending app.Unfortunately with the iPadOS 26 update, Jamf Pro reports all the iPad default apps (camera, contacts, calendar, etc.) in the installed apps report. As these are default and can not be purchased through the app store, there is no way to add them to the app cataloge. So now every device that updates to iPadOS 26 will be considered to have unnauthorized apps on them. Not sure if this is a bug that Jamf will be able to fix, or if there is another work around to this.

duke_leNew Contributor

General Discussions

Computer Smart Group Touch ID Enrolled

How do we configure a computer smart group to show which computers have Touch ID configured/enrolled for locking/unlock? I’ve tried ChatGPT, Gemini, and Claude to help configure a computer extension to no avail.

625

1 day ago

andymasonContributor

General Discussions

Canon uniFLOW Smart Client for Mac: Creating a Useable PKG Installer

Hi everyone, I. HATE. PRINTERS. That being said, we have to work with them.  and... Canon does not make it easy. Here is what I was able to find out from several places online, in order to get this "installer" to actually work. So let's jump on to our Macs and get this over with.Downloading the "Installer"1. Log into your Uniflow Online (web)2. Start Printing (Side Bar)3. Install Printer Driver > Click [Download macOS printer driver] Navigate to Download FolderOpen SmartClientMac.iso > Open SmartClientMac Volume > Notice here you only have 1 file. But actually there are 4. 3 are hidden.On your Keyboard us the show hidden files shortcut: Command+Shift+.(Period)Getting Files in the Right LocationYou will now see 3 other files. We only need the SmartClientForMac.pkg and tenantcfg.plist files.Next, Go to Finder > Go > Go to Folder (Shift+Command+G)Enter 'private/tmp'Next create a new folder called 'uniflowclient'Which is now located in private/tmp/un

paulvbContributor

VM on Student Computer

Hello- Let me start by saying that I am unfamiliar with VMs. We are a 1:1 Apple School. One of our HS student’s is taking a cybersecurity class online and has requested I install Virtual Box on their MacBook, along with Ubuntu. What sort of security, privacy issues am I looking at here? We have JAMF Safe installed on all our computers. Will they be able to skirt our filters?

InstakhamzVisitor

Jamf password reset without using Filevault

I wanted to see what are the options for example a user losing their password login and on the admin side resetting it. I’m aware there is FileVault and giving a recovery key but they messes up specific keychains and some other settings (portnox). I’d like to see if there is a way an admin can assist without that option. I’m planning to do a writeup after suggestions here and have documentation steps for a user.

292

21 hours ago

whiterabbitNew Contributor

General Discussions

New to Jamf Pro, coming from Jamf School.

I just found out that Pre-stage Enrollment Customization Panes do not work at all with Return to Service. How are people getting authenticated users with SSO (Cloud IDP with Entra is already setup with the connector as is Jamf Account), which translates to SSO on the device itself, also working with automatically assigned Prestage Enrollment and Return to Service? Are there good resources for best practices? I've found the documentation is lacking and Jamf 100 classes are basic. Support has mentioned Jamf Setup but that looks like it requires Shared iPads and I’d like to avoid those and we’re 1:1 with thousands of devices already. I see mention of Microsoft Authenticator with the SSO App Extension - I have this set up in Jamf School in our current implementation already but I don’t see how this works in Jamf Pro without the Azure webclip login if I can’t use a Customization Pane with Return to Service - the latter being one of the primary reasons for the move. Thanks!

mstydelContributor

Prestage "Enforce Mobile Device Names" Not Working

Updated to Jamf Pro 11.21 yesterday afternoon and have found that when enrolling iPads with a name set in Prestage and the “Enforce Mobile Device Names” option checked, the device record will have the checkbox unchecked when I click Edit on the general tab. I see 11.21.1 is out this morning, perhaps need to update again and see if this was silently resolved?

EricFNew Contributor

Anyone experiencing issues with Screensharing under MacOS 26.1 Beta?

We are using a PPPC profile to allow the Users to set the screensharing option by themselves. Until 26.01 it worked fine, but with 26.1 Beta the option is locked and marked as this option is set by your administrator. In Jamf itself we are only able to set the option to deny or allow the user to configure. Where we have set allow. If we remove the profile, the user needs an admin to set this option, but at least it is possible to set. Anyone experiencing the same? I already gave feedback to Apple about it.

262

1 day ago

F

FwatsonNew Contributor

General Discussions

macOS Update Suddenly Failing, "You must be root to do this"

I’ve been running a script in our labs for the last couple of years to do macOS updates after caching the installer onto devices, the script is this:/usr/bin/su -l ladmin -c "echo ADMINPASSWORD | /Applications/Install\ macOS\ Sequoia.app/Contents/Resources/startosinstall --nointeraction --agreetolicense --forcequitapps --user ADMINACCOUNT --stdinpass"This has worked perfectly fine, and continues to work on our iMacs and Mac Minis, but when I’ve tried to update our MacBooks from Sonoma to Sequoia I’m being met with this bizarre message:Result of command:Error: You must be root to do this…I don’t understand this at all, because as far as I was aware everything the Jamf binary does is already run as root. Is anybody able to shed any light as to why this is failing please?Much thanks!

AndixonContributor

Jamf Pro Stuck at welcome screen

Hi,I have had some issues with Jamf Pro 10.48 and had to revert back to 10.47. Unfortunately I am now stuck at the welcome screen at the welcomescreen at "Analyzing webhook_display_fields". I let it sit there for half an hour but it does not seem to do anything. When I try to restart anything it just breaks the database and I have to restore again.Has anyone had this issue and can tell me how to get out of this?Kind regardsAndreas Baumeister 

1168

1 day ago

TonyInHiroNew Contributor

General Discussions

iPadOS 26 - Jamf Pro lists default apps as "Other" (ie. not in the Mobile Device App Catalog)

I (like others) use a smart group for students which lists devices that have “Apps Not In the App Catalog Are Installed”, in case some talented student is somehow able to download or sideload apps we don’t allow. I then use a configuration profile to hide all apps except those they downloaded/sideloaded, making their device near useless until they remove the offending app.Unfortunately with the iPadOS 26 update, Jamf Pro reports all the iPad default apps (camera, contacts, calendar, etc.) in the installed apps report. As these are default and can not be purchased through the app store, there is no way to add them to the app cataloge. So now every device that updates to iPadOS 26 will be considered to have unnauthorized apps on them. Not sure if this is a bug that Jamf will be able to fix, or if there is another work around to this.

duke_leNew Contributor

General Discussions

Computer Smart Group Touch ID Enrolled

How do we configure a computer smart group to show which computers have Touch ID configured/enrolled for locking/unlock? I’ve tried ChatGPT, Gemini, and Claude to help configure a computer extension to no avail.

625

1 day ago

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