Hello there! I'm having an issue where items I set to be available in Jamf Self Service are not appearing. It doesn't seem to matter if it's iOS or macOS apps or policies--I check to make them available in Self Service, and if it's a policy I ensure that the Check In is set to Recurring. They do not populate. I tried the Installation URL from the Self Service tab but it results in an error from JSS: "This item is no longer available." As far as I can tell, it definitely is, but clearly I've got something wrong somewhere and I've hit a wall so I thought I'd ask Jamf Nation for help. Any ideas are much appreciated!

We have a Jamf Pro cloud set up to use entra 365 SSO for authentication. I would like to use the Teacher App to set up classes and students and potentially Apple Classroom - any advice before I get started ? 

Dear Community! We have approximately 30 devices that were previously enrolled into jamf that still trying to communicate with the Jamf server that was shut down one year ago. We are using Mosyle since and some of the devices were obviusly enrolled in jamf first. Does anyone know how to make them stop to communicate? ITs not causing any trouble to be honest but strange after all all configuration profiles were long erased from those devices.  Thank you for your help again! 

I have a use case where I want to apply proxy as localhost i.e. 127.0.0.1:3128 for both http and https but i want a few domains (ex: *.jamfserver.com, *.google.com) to be bypassed from the proxy. I tried this setting manually and it works fine. But when i created a configuration profile and tried to push the  same, Im not seeing the bypass taking effect but all domains are going thru proxy server. PFA screenshots of manual configuration (where bypass domain from proxy worked after a restart) and the configuration profile created on JamfServer which is not bypassing when pushed to target machine.Mac OS under use: Big Sur 11.4Jamf server version: 10.30.3-t1624643096 

I need to re-register a Jamf Cloud (Jamf School) account for use with a two-Factor Authentication app, after a 2FA app backup failed and the binding was lost.I am able to get in using text based 2FA, but I would like to re-enable the app based function.There doesn't appear to be a way to unbind the Jamf login from a previous 2FA app instance?

So, I've gone to Apple School Manager, and searched for the JAMF School Student appIt comes up fine, and says it's for both iOS and macOS. So i've purchased licenses.However, in JAMF the VPP license only appears to come through as an iOS app - there's nothing listed for VPP for macOS devices, and when I add the app manually it tells me that there under the 'Managed Distribution' tab of the app this messageContent not available to assign to computersI'm guessing Apple has changed something with ASM and you can't do what you used to do and only buy licenses for the Mac version, or JAMF isn't recognising that the license is for both.Should I log a support ticket with JAMF?

Hi there, I've been trying to get an extension attribute read to push the the following changes using a policy: /usr/bin/security authorizationdb write system.preferences.network allow /usr/bin/security authorizationdb write system.services.systemconfiguration.network allow /usr/bin/security authorizationdb write com.apple.wifi allow For example how would I read 'system.preferences.network' and report if it is not in 'allow' state? This is to scope a policy that will push the above to devices reporting 'system.preferences.network' to not be in 'allow' state.

Greetings, our company uses Entra ID for IAM. We are trying to get compliant for CMMC and need to use Entra profile credentials to start logging into our macs and need those logins to be traceable. I tried setting up setting up some of the configurations and honestly Ive had to jump from one article to another trying to figure out what needs to be done. Does anyone know of any resources, videos or step by step guides that can help me achieve what I should be doing? We also want to utilize Intune as our MDM platform and use JAMF to trace the identities and their activities on the MACs. any guidance on this would be greatly appreciated. Thanks  

My apologies if this was covered in another thread - just trying to figure out if there is a quick and easy way to adjust the user icon at login for JAMF Connect. I dont mind setting it as a static Icon - but prefer it to be custom to my company rather than just a silhouette. Thank you in advance! 

Is there a way to disable automatic updates in Evernote through a configuration profile (plist perhaps?) in JAMF?  

In addition to not being able to add objects to our Dashboard, I just discovered that we can no longer create Computer Extensions Attributes that use scripts for the input. When I change the Input Type to Script, I see the text field for typing the script, but I am unable to type or paste into it.   I have found that I can’t even edit existing ones. The text field is not clickable to edit at all. Both of these bugs are pretty serious for us to maintain a healthy workflow. I'm also at the very beginning of a huge software deployment that is going to need dashboard visibility and EAs to ensure proper scoping, but now I can't do either.   

I'm curious if any others using JAMF cloud with the cloud distribution point are seeing issues with uploaded packages, or any size, taking 60 minutes to clear the "availability pending" notice?  This seems to have started with the 11.x updates.  For example, a 200MB chrome package took 60 minutes (almost to the second) as did a 6GB pre-zipped Adobe package.  It's as if the 60 minutes point is an internal timeout where it just gives up and assumes all is well.   The packages work and can be deployed, but I'm also seeing random machines that deploy the package, and others that will return package download errors.   It's as if the package isn't being replicated properly in AWS, and if a client happens to get the wrong backend, it's as if the package doesn't exist. I have a support case open but I'm struggling with the responsiveness of the agent. I get one email per day and that's it. 

Hello Jamf Nation! I am trying to identify the optimal way to deploy PKGs post-Sonoma update. Apple has gotten very liberal with their permissions pop ups, which for a single user is great, but as an organization is such a headache. Is there a setting or plist or something that can be deployed alongside a PKG that suppresses these popups? Apologies if it is a repeat question. I didn't see anything in a search that related.

Hello,I'm actually stuck with a company who has a Jamf Cloud platform and they need to distribute certificates from within their environment. The only point is that they don't want any inbound connections even in DMZ.I checked the options for SCEP and the ADCS Connector for DCOM protocol and all of them need an inbound on port 443.Any ideas how to do this ?Seems like Workspace ONE is able to do this with a connector contacting the server frequently to see if any certificates needs to be distributed but I didn't find anything similar with Jamf...Thank you !

What do Jamf folks think might be the pros/cons of using Account-Driven Device Enrollment vs Prestage Enrollment? I guess in the world of K-12 we are able to manage more in person so Prestage Enrollment works well for us.

I need to setup a few macs on a Windows eco-system. The Macs need to be connected to Active Directory but also the AD user must not be able to sign out of a managed apple id or create a local user account to sign in with their own personal apple id. Has anyone done this with Jamf?

Can someone help me with Figma? I can´t make a PKG file that works, or script. I need step by step tutorial how to do it. Thanks!

Hi all,actually i set the computernames in jamf via api. On inventory update it gets overwritten by the real name of the computer.Can i stop this without forcing the jamf name to the real computer name? In policie settings i only find a way to force the jamf name to be the computer name.Computer itself can be "Adams Macbook". in Jamf it should be/stay "MacBook Pro 12345". 12345 is the id from our hardware database.Greetings FrankGreetings Frank

Hello, I'm trying to figure out a way to deploy Google Drive pre-configured to sync specified folders (Desktop & Documents).  I found some documentation Google provides, but it doesn't have any information on this. Has anyone set this up before?Main goal to use google drive to sync files for users who log in without needing to do much but sign in to google. 

Hi Guyswe connected JAMF connect to Okta but after user enrollment we see the device name its Macbook how we can able rename that to user first and last name base on okta information 

Hello,I'm searching for a solution to an issue I'm facing with the JAMF Connect Login Process when changing the primary email address.Our identity provider is Azure. If we attempt to change a users primary address from eg.(john@company.com) to something else like (john.jones@company.com) and make (john@company.com) an alias for this account, Jamf Connect login will make a new account for this user as the new primary address does not correspond to the account previously created.Is there a way for this user to keep the same account while undergoing a primary address change?Thank you

Hey all, I'm running into an odd issue that wasn't a problem under macOS Big Sur, but is now under Monterey. I'm not sure if this is a brand new issue with 12.3 or if it was always an issue with older versions of Monterey. I hadn't noticed it before any Monterey systems got upgraded to 12.3.Basically I used to direct end users to enable the "Screen Recording" option in Big Sur in the Privacy tab of the Security & Privacy preference pane, for things like Microsoft Teams, so they can share their screen in the application. This was never an issue like I said. All our users are non-admins and they had access to this option without needing admin rights.Now with Monterey this option is greyed out unless they unlock the Security & Privacy pref pane, which of course they can't do, nor do we want them to be able to do.Has anyone else seen this with 12.3 or any version of Monterey? If so, have you figured out a solution? I was under the impression Apple didn't allow for enabling this opt

We have multiple dual-boot classrooms where students wanting to restart into Windows are prevented by the OSX admin prompt because other accounts are logged in. Has anyone come up with a way to get around this, so that standard users (students with AD accounts) can restart a Mac without having to force shut-down?

Hi, not sure where I should start troubleshooting, but for about a week or so (without any change, at least known to me - not the only admin unfortunately) user-initiated enrollments download a quickadd.pkg instead of a profile. Can't to seem to find the setting to change that? Any ideas?Thanks,Georg

Apple added a security feature into Ventura 13.0 for Apple silicon called "Allow accessories to connect" you can find it under System Settings > Privacy & SecurityYou can find the info in the link below under the "Accessory security" headinghttps://support.apple.com/en-au/guide/deployment/dep950aed53e/1/web/1.0 This has caused issues in our environment as we still use AD login and ethernet is required for deployment on the Mac.Apple has given us a solution to the problem in a well hidden MDM command that came out with Ventura.https://github.com/apple/device-management/blob/release/mdm/profiles/com.apple.applicationaccess.yamlHere is the MDM command I am pushing out to our fleet as a Application & Custom Settings payload if anyone is interested.Bundle ID: com.apple.applicationaccess <?xml version="1.0" encoding="utf-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0">