We're in the early stages of setting up our Team Dynamix instance here at our university and I'm running into a snag on how to import JAMF inventory into TDX. Is there anyone out there who is using Team Dynamix in their work environment who has it integrated with their JAMF inventory? They provided an XML based asset importer but it will only connect to a Microsoft SQL or ODBC database. We're cloud hosted with JAMF so I trying to see what other options we have. Should we create a mirrored database of our JAMF inventory by means of API?

Hello, Has anyone already configured/Setup iOS device compliance integration (JAMF->Intune)? Everytime that we register the device via self service it won't ask us to enter the credentials instead we are getting "You are now Registered with Microsoft" prompt but when we checked back Intune we still don't see the device. Not sure if we missed something or doing it incorrectly. Steps taken: Device Compliance is ConnectediOS Device is enrolled in JAMF and supervised Self Service, Company Portal and Authenticator are installed on device (Latest Version)'Register with Microsoft' located in Self Service Configured JAMF Device Compliance in Partner compliance ManagementAppreciate the help!

I'm trying to deploy Maple 2021 to MacOS Big Sur.  The software actually installs fine if I watch the application folder in Finder.  However, as far as self-service is concerned, it just keeps spinning in process indefinately.My policy caches my pkg to a temp folder.  I then run the post install script:#!/bin/shcd /users/shared/Temp/Maple2021.1MacInstaller.app/Contents/Macos./installbuilder.sh --unattendedmodeui minimal --mode unattended --licenseType network --serverName REDACTED --portNumber 27003 --enableUpdates 0 --checkForUpdatesNow 0 After this, another script to remove the installer runs:#!/bin/shrm -rf /users/shared/Temp Any suggestions?  I'm a MacOS and Jamf novice, so I'm assuming I'm doing something incorrectly

Sorry if this is a really silly question, but...On https://www.jamf.com/blog/jamf-supports-rapid-security-response/ it states: Organizations can use Jamf Pro to send push notifications via Self Service to encourage users to apply the Apple Rapid Security Response, and with the combination of settings to permit users to apply Rapid Security Response updates and lightning-fast reporting on current update status, Jamf admins are empowered to protect their fleets from emerging threats as soon as Apple identifies them. Does anyone have an example or guide on how one might do that? 

Hello everybody, i hope you guys can help me with my problem. Please excuse my bad english^^We are using Apple Mac Mini M1 (2020) as personal computers for our schools. We got this school lab with about 30 MACs that students can use for almost everything, like IT study, researching. Those MACs are managed with Jamf School. We build a device group and a profile that forbids stuff like changing wallpapers ( The students like to change those to ntfw content). Sometime we like to update those config profiles and push those onto the MACs. Now i got this Problem that those MACs are losing the connect to jamf school. I can reset those MACs. Then they work fine for about 2-4 hours. After that they are losing the connect. That is pretty frustrating because those conf profile updates cant be pushed. While they have no connect to jamf, they still got internet connection. I can use the internet without problem (like google stuff). We tried using mobile Data on those MACs (creating a hots

Did anybody hit any issues with either update? https://forums.macrumors.com/threads/apple-pulls-ios-16-5-1-and-macos-13-4-1-rapid-security-response-updates-due-to-safari-bug.2395565/https://9to5mac.com/2023/07/11/ios-16-5-1-security/ 

プッシュ証明書の更新方法をスクリーンショットを添えて説明したいと思います。 注意：・異なるプッシュ証明書を更新した場合、正しいプッシュ証明書に変更して下さい。・プッシュ証明書の更新にはジャムフ・プロとプッシュ ポータルへのアクセスが必要になります。・「なぜ同じプッシュ証明書を使って更新しなければならないのか」についてを確認して下さい。 同じプッシュ証明書を使用しないと登録されたコンピュータはジャムフ・プロとの通信ができなくなってしまいます。その為、どのプッシュ証明書が同じ / 正しいのかをまず確認する必要があります。 必ず以下の方法を使用して正しいプッシュ証明書を更新する様にして下さい。・ジャムフ・プロよりジャムフ・プロ→設定→一括管理→プッシュ証明書このページからプッシュ証明書の：タイプ（Type）、識別子（IDENTIFIER）、シリアル（SERIAL）、期限日（EXPIRE）を確認できます。識別子（IDENTIFIER）を使用して同じ / 正しいプッシュ証明書を探します。識別子（IDENTIFIER）は非常にユニークなIDですので最後の６文字を記憶、比較すればまず間違いないと思います。 ・アップル プッシュ ポータルよりRenewの隣にあるInformationボタン を選択して下さい。シリアル番号（Serial Number）、サブジェクトDN（Subject DN）の：C=とUID=、そしてノート（Notes）が確認できます。ここではSubjectDN UID=をチェックして下さい。 スクリーンショットからは最後の６文字しか確認できませんが、同じ内容です。 IDENTIFIERとSubjectDNのUIDが合致するMobile Device Managementが同じ、　　　　　　　　　正しいプッシュ証明書をジャムフ・プロが使用している事を証明します。 次にプッシュ証明書の更新方法を説明します。１）ジャムフ・プロ→設定→一括管理→プッシュ証明書→MDM Push Notification Certificateを選択。２）画面右下にある更新ボタン を選択。３）Download signed CSR from Jamf Nationを選択。４）Jamf Nation 認証情報を入力。署名された CSR がダウンロードされます。５）「署名され

Hello, Is there an API command to install an app that is configured for Self Service? 

I was wondering if anyone has found a solution that allows users to connect to any wireless network they would like, as long as it meets certain security requirements (particularly a password).I know there are ways that you can lock down the network settings completely, but we want to be able to give our users some autonomy while ensuring they aren't joining open networks.

Hello everyone,Hope everyone is having a good week.I have a simple question to ask. I'm trying to install an application called Gytpol on a Mac and I'm getting this error. (See screenshot 1) - When I click on: "Open Anyway" the same error still appears. I checked the GateKeeper settings and the options needed to bypass this error have been enabled - (See screenshot 2). I was wondering if there's another setting that I need in order to get this processed? Obviously, I don't want to bypass Gatekeeper with the spctl --MASTER-DISABLE command and disable GK since this install is going to be added onto other users. Thanks team.

Hi All, I was wandering if anyone has found a webpage or an app that will display the iOS's device serial number on the screen in the format of a 1D linear barcode where we can use our library scanners to quickly scan the devices for inventory purposes? Similar to the idea of having a barcode on your iPhone when going to the airport or a concert event. Thanks, Alex

Hi all, I apologize if this question has been asked - I haven't been able to find a solution. I work for a university and we are in the process of moving off of Airwatch to Jamf. We've got about 500 devices still enrolled into Airwatch and I am slowly moving a few Macs and iPads to Jamf for testing.The onboarding process has been extremely smooth up to integrating our VPP from ASM (Apple School Manager). My main concern is accidentally wiping apps from the devices still in Airwatch while uploading the VPP token to Jamf. Now, the steps I have followed are: In our ASM I have created a secondary location. When I go to Settings > Apps and Books > Server Tokens. I see the second location listed, however, when I go to upload the server token to our Jamf instance I am greeted with an error that says "The service token may be in use by another server. The service token can be reclaimed below for this Jamf Pro server." I am afraid to "reclaim" as this may wipe the apps from devices enroll

iOS 14 reached EOL almost two years ago but Jamf Pro still supports it. My InfoSec team has asked that we prevent our older iPads on version 14 from enrolling. I figured it would be in the pre-stage enrollment settings but alas, have not found it. Is it located somewhere else or simply not possible?

Keep up to date with new Jamf features, solve problems fast, and explore advanced topics with Jamf's Training and Support YouTube channel. Subscribe today for all the latest from Jamf Training and Support!  For more on-demand training, check out some of these additional courses and resources: Jamf 100 Course Jamf 170 Course Jamf Online Training Catalog At any time you need a bit more help or have additional questions, you can always reach out here to your fellow community members or to our friends in Support. 

Hi all, I have an In-House iOS app that we built ourself and where we upload the IPA file to jamf pro and send it out to our iPads. For some iPads, the app does not get updated however if a new one arrives.  It seems that jamf pro is fully aware that a device is not on the latest version, but none of the remote commands will force it to update. It lists the currently installed app as version 1.0.0 and the app in scope is version 1.0.2. But the app does not get updated. This does not happen on all devices. Some update without any issues.  Is there anything I can do to force the updates? Thanks!  

Hi,The title almost points out the complete issue... When adding an App through "Mac Apps > Jamf App Catalog >"  I don't get the option "Distribution Method". Also I don't have the tab 'Self Service'. The only tabs I see are "Configuration settings" and "User notifications":So I am not able to offer App installers through Self Service.Any ideas?

Testing out the Jamf App Installer User Notification settings configuration profiles with the recommended setting:Best Practice: Jamf recommends choosing Persistent from the Banner alert type pop-up menu. You may choose Temporary; however, end users may not see a temporary notification.While we would like update notifications only to be Persistent, we found that ALL notifications are Persistent. eg. Slack messages stayed on the screen, which is not desired.Can Jamf separate user notifications and just target update notifications?

Hi, Has anyone ever tried to pull the expiry date of any Certificate? I can see it is in my Keychain and also can see the last date there. But I need to find a way to pull report from all Macs and send out notification based on expiry date.Unable to pull this info. Any ideas?

We managed to get Apple Classroom to work on iPads, but we couldn't get it to work as a teacher's device on the Mac. We are just trying a very simple 1 teacher device running Classroom and 2 student devices. When starting Classroom on the Mac, Classroom doesn't detect that I've already logged into the Mac with my managed Apple ID. It doesn't detect any classes, and it doesn't detect my name (it asks for my name). I can't see a way to log into Classroom itself. Also, I noticed there is no EDU profile installed on the Mac. This profile is present on our iPads. See screenshot below. Devices are using the same Wifi and Bluetooth is ON. I've tried tethering off my phone's hotspot just to rule out the network - no difference. Any assistance would be much appreciated!

Hello Team,I just need to understand how can I deploy a certificate by Jamf(config profile) so that it will be deployed with mac's hostanme, I have a .cer file.I dont understand how can I put the payload variable, where is the place?Can anyone provide me a screenshot to understand this?If there is ADCS or SCEP server available then process will be same or different?

This school year our school is migrating our existing iPads from Jamf Pro to Jamf School.  Initially, we started by replacing our 30 iPads for our Library with new iPads and in the process purchased Perptual Licenses for each iPad.  Now I'm in the process of moving our existing Jamf Pro iPads to Jamf School.  This process has been very confusing and while I was doing this a found a Jamf School license assigned to an iPad, SN# F6QZP03KJMVR, that I can't l locate and when I view its info in Jamf School inventory, it doesn't exist.  But when I check our Jamf School licenses it appears with a perpetual license in Location Makalapa Elementary School but is not Enrolled.  Since I don't know where this iPad is, may I recover this Jamf School license? 

Hi, All :)I want to restrict updates for macOS Ventura at version 13.2.1 and prevent further updates. I have been using a 90-day restriction policy, but it expired yesterday, and the restriction was lifted. I'm wondering if anyone has a specific method to restrict minor updates.Thank you 

It appears that a Jamf Infrastructure Manager installation will not warn prior to the expiration of the certificate used to secure communication between the JIM instance and Jamf Pro. For more info see the thread @pbenware1 created earlier this year: https://community.jamf.com/t5/jamf-pro/jamf-infrastructure-manager-quot-problem-with-checkin/m-p/288005 

I use macOS VMs a lot for testing. For general policy testing, macOS VMs running in the Apple Silicon version of Parallels work great. One huge limitation of Parallels on Apple Silicon is that there doesn't appear to be a way of creating a macOS VM that is running an earlier version of macOS. On the Intel version of Parallels, I can download the installer app for the version of macOS I want such as 13.3.1 using either the Download Full Installer app or the "softwareupdate --fetch-full-installer --full-installer-version" command, and then use Parallels to select that older macOS installer for my VM. The Apple Silicon version does not appear to allow this. Does anyone have process for this? I have kept older macOS VMs that I made a few months ago saved so I can use them for testing software update policies and workflows, but this is getting annoying. There are many limitations in Parallels for Apple Silicon that don't seem to be getting fixed any time soon. I have tried VMware Fusion on

Hi All,I have a launch Daemon that calls a custom trigger in JAMF which runs a script.The bulk of the script runs fine but there is a section to clean up the existing LaunchDaemon which isn't working as expected. It's meant to bootout the launchdaemon and delete it. It manages to bootout the LaunchDaemon but then the whole script just stops running after this step and there is no recon to JAMF or anything it's like the whole process is just killed once the LaunchDaemon is booted out.If I open terminal and run a "sudo jamf policy -event TRIGGER" then the whole script runs exactly as its meant to.I'm baffled and could do with some help if anyone has come across a similar issue?