On the 17th of February we will be removing three software titles from App Installers : Adobe Prelude, Microsoft Remote Desktop and VMware Horizon. Adobe made the announcement that Prelude was no longer available for downloading on December 9, 2024. You can read the announcement here. Microsoft rebranded Remote Desktop to the Windows App and we published it as a new title in September 2024. We will now be removing the Remote Desktop title from App Installers. VMware’s EUC division became Omnissa last year and as a result VMware Horizon became Omnissa Horizon. As the Omnissa Horizon Client utilises a new Bundle ID, we will be publishing it as a new title in App Installers and retiring the VMware Horizon title. Whilst these titles will be removed from App Installers on Monday the 17th of February, they will not be removed on any Mac computers on which they are currently installed. As a reminder you can see the monthly history of what titles are added and retired from App Installer

If I want to add a local admin profile pic, is the only way to do so by referencing an external site/vault to copy the image from? Or is there a way to store the file on Jamf? 

Using Jamf Pro here and its my first time using Shared Ipad. I am testing an iPad as the idea is that we will be using a cart of shared ipads in temporary session only. These iPads will be used in conjunction with Apple Classroom. However when testing, the iPad shows up in Apple Classroom, but it shows up as offline.    I was able to determine that the Education Configuration shows up within the MDM profile on the device.    To test, I went ahead and changed the Username in Jamf, and the name change is reflected in Apple Classroom; however, it still shows up as offline in Classroom.    Is there something I am missing here? Happy to provide more information.

Being new to the Jamf world, maybe this has been asked and answered. We are a K12 school district and we are rolling out Jamf to our iPads and using self service for app installs. I would like all apps to show up for every user in self service, if it is a free app anyone can install it and use it. If it is a paid app, I would like the button in self service to say "Request" instead of "Install" and then have that request go to our software guy in the department to make sure we have licensing and to approve it. Once it is approved, it can be installed. I am not sure if that is possible or if anyone has tried it before? Thanks!

Hey everyone. I'm relatively new to Jamf, but have been chugging along pretty well the past month or two. I've run into an issue, however, trying to use self service to allow users to Install Izotope Product Portal. The installer download from Izotope is a .dmg, but the installer inside that you launch is a .app. That .app initiates your typical installer dialogues that you click through and the installer runs. I just can't figure out how to deploy this. I've tried uploading the full .dmg, uploading the .app, and using composer to re-wrap the .app into a .pkg. Any help would be appreciated! Here is a link to the installer download, if anyone wants to take a look.

I have already installed the vmware pkg with the windows file, but when I try to open it, it gives me the message: "VMware Fusion requires administrative privileges to perform one-time setup." Is there any way to install VMware without using any admin privileges?

Good day    I want to ask if there is a possibility of setting a default web page that will open when Safari is opened.  we are using Jamf Pro and Ipads  Thank you  for your help  Regards 

Hi all, is it possible to create a smart group with membership based on Entra ID platform SSO registration? That is, devices where a user has gone through the SSO registration process by selecting the Company Portal notification. I'm rolling out Platform SSO to our devices and am in need of a way to group which devices have SSO registered so we know which ones can be signed in by any organisation user, and also just to verify that it's enabled on devices we're pushing it to. Thanks :)

I have a script that shows exenstion attribute for the type of license installed for Office.   With the release of the Office 2024 LTSC license does anyone know if the script will be updated to add the information for the 2024 license? I installed the LTSC 2024 serializer but it still reads 'office 2021 volume license'  and from the actual mac end the 'about word' shows 'Office LTSC Standard for Mac 2024'.   Word version is 16.90.2 the script is called Office_License.sh (see below for the script).  Looks like an IF statement needs to be added for Office 2024 volume license https://github.com/pbowden-msft/ExtensionAttributes

We are using Rapid 7 for Vulnerability scanning in our environment, and we are seeing a lot of "Vulnerability in the Oracle Java SE Hotspot component" vulns pop up pointing to some jar files inside Jetbrains apps/folders.  The listed resolution is to update "Azul Zulu" and links to an Azul JDK page. None of our users have installed the Azul OpenJDK, and I don't think I can update the .jar files inside the .app. Has anyone else seen these vulnerabilities and know how to approach this?

Will Self Service+ be added to Jamf Pro automatically to replace the current Self Service.  The current way it is set up on my end, when we add a user and they add the profiles, Self Service automatically deploys to those computers.  Will this be added to Jamf Pro as well for the new Self Service+? If so, is there a timeline of when this will happen?

Question? Has Jamf changed his Classic API Syntax?  Example: When making a simple get Command using the following syntax  curl -su example:exmaple -H "accept: text/xml" https://example.jamfcloud.com/JSSResource/computers/ I get the following error message:  <title>Status page</title> </head> <body style="font-family: sans-serif;"> <p style="font-size: 1.2em;font-weight: bold;margin: 1em 0px;">Unauthorized</p> <p>The request requires user authentication</p> <p>You can get technical details <a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.4.2">here</a>.<br> Please continue your visit at our <a href="/">home page</a>. </p> </body> </html>%                         However if I just cut and past from the try this out I notice that url now has a bearer token attached to the end. Example cu

We are on Jamf Now and I have added SAP Privileges to all the devices to allow my team to make themselves an admin. This is installed via the App Installer and added to the device Blueprint. It was working well, but I think recently it automatically updated to version 2.0 of Privileges, and now has stopped allowing users to escalate themselves to admin - everyone is stuck as a standard user. I suspect this is because the new 2.0 upgrade needed to reinstall the Helper tool, but when it auto-updated the users were all in standard access mode. And now we are stuck with no way to change this. Is there a way to prompt Jamf to install the Helper tool so that Privileges will work again?

I bought a used Macbook and have updated it to the latest Mavericks. From when I first powered it on I have been getting prompts to enroll the device. I can't get them to go away...only cancel them and they reappear dozens of times per day. I guess the folks who sold the machine have it in their DEP server? Or there is an agent that keeps checking? How can I disable the agent that keeps prompting me to join? Could not figure out after 30 minutes searching JAMF and other sites discussions of the various woes of school IT admins. :(

Hey everyone, I'm currently looking for a smart way to automatically logout logged in macOS users. Situation: School using PSSO, users can work on whatever Mac they want. Most students don't log out properly. No planning on force rebooting the Mac. No planning on login into each Mac using local admin credentials and ending the sessions.   Fast User Switching and AutoLogOutDelay are configured as follows:   sudo defaults write /Library/Preferences/.GlobalPreferences MultipleSessionEnabled --bool YES sudo defaults write /Library/Preferences/.GlobalPreferences com.apple.autologout.autoLogoutDelay -int 300   The autoLogoutDelay seems to be completely broken and / or doesn't work at all. All accounts are still logged in despite the delay of 5 minutes - or I just don't geht how it's supposed to work.   Anyway - I've stumbled across this post which seems to be an effective way (need to test it) https://community.jamf.com/t5/jamf-pro/force-logout-help-please/m-p/130871#M11

Hello,   We recently subscribed to Jamf Pro and have access to our account with the licenses. However, when attempting to create our Jamf instance via “Onboard instance,” we encounter the following error message: “There was an unknown error creating your tenant. Please create a support ticket for further assistance.”   We have tried several tenant names while following the naming guidelines, but the instance still cannot be created.   Has anyone else experienced this issue? If so, how did you resolve it?   Thank you in advance for your insights!   Best regards,Dylan

Hey ya'll -Newish to managing Jamf here! Our team is looking to force notification previews for the Self Service application, even if the end user has "show previews - never" enabled. Is there a script or option to do this?Thanks, Mike 

Hi folks, I am looking for a way to prohibit enabling of Internet Sharing since it can be a pretty serious security risk. I was able to do it with Quest's QAS group policies, but we've stopped using that product. Is there a way to granularly disable Internet Sharing permanently using managed preferences? Thanks!

Hey Jamf Nation! We're excited to announce with Jamf Pro 11.14.0 Beta the compliance benchmarks capability is available for testing. A full version of compliance benchmarks will be available in a future release of Jamf Pro. The Jamf Pro 11.14.0 Beta also features ADCS certificate deployment using SCEP, App Installer support for External URL downloads and more! How to join the beta: Enroll in the Beta Program under Product Feedback at account.jamf.com. Once you enroll you'll receive an invitation to join the Beta Forum, click "Join this group Hub" to gain access. Email beta@jamf.com with questions.The beta program is covered by the Jamf non-disclosure agreement; please do not share any information regarding your testing on any public forum, including the non-beta areas of Jamf Nation. Use the Jamf Nation Beta Forum or contact Jamf via beta@jamf.com with any questions. Thank you to all who participate in this program! 

Hi everyone, I'm currently exploring ways to enhance our mobile device management (MDM) strategy and considering the integration of Jamf Pro with other third-party MDM solutions. Has anyone successfully implemented such an integration? If so, could you share your experiences, challenges faced, and any best practices? Thank you!

Looking for a way to disable notifications, either by a script equivalent to option clicking or using DND from 7am to 2am, something like that? ThanksDave

Hi, We want to set corporate wallpaper for managed MacOS. Guide me the steps how to complete that task.

I'm currently testing Jamf and have everything working as I want with with the exception of figuring out the best way to rename computers after they are setup.  Currently I'm using Jamf with Jumpcloud pushing the user accounts for staff to an employee's computer however I'm stuck with the default computer name of Macbook Pro. I'm trying to figure out the best way to script this or use a policy that runs after the user is setup  to that a machine can be renamed for username-Macbook Pro.I'm wondering what the best way is to accomplish the renaming task so it can be automated and not have to be done manually each time a computer is deployed . Thanks for any suggestions. 

I added Self Service+ to our Self Service "classic" portal today to test out. I noticed when installing Self Service "+" that "classic" quits suddenly, but seems to install "+". Anyone else see this?   Jim

So I enrolled a test Apple TV... After I confirmed that it received all of the desired configuration profiles, I sent a wipe command to it. Out of the corner of my eye, I saw the screen go black so I then deleted its record from the JSS. With the screen black, the Apple TV sat there with no light on the front of it. After 2 or 3 minutes I got impatient and unplugged it - I thought it would have rebooted after the wipe. When I reconnected the power cable, I see that it has my “Conference Room Display” payload still on it, which means it’s still managed and never got the wipe command from the JSS!The “Conference Room Display” restriction does not allow me to get to the main tvOS screen so I can perform a system reset. To make matters worse, I can’t send any management commands to it because it’s no longer in the JSS! Is there any magic command I can do to this thing to get it back to factory?