Hey Jamf Nation,Your favourite time of year is just around the corner...the JNUC Call for Sessions! 📣This year, we’re doing something a little different for our Jamf Nation community. We’re bringing the inner workings of JNUC and the session selection process straight to you!Join us for a live session with two of our very own JNUC session team, where we’ll cover:• Tips and tricks for submitting a standout JNUC session• The 2026 subject themes• When the Call for Sessions officially opensWe’ll also hear from a community member and past JNUC presenter, who’ll share how their session idea came together and what they learned along the way. 🗓️ Date: Wednesday, February 25⏰Time: 9–10 a.m. CST / 10–11 a.m. EST / 8–9 a.m. MST / 7–8 a.m. PST / 3–4 p.m. GMT / 4–5 p.m. CET / 8:30–9:30 p.m. IST / 11 p.m.–12 a.m. SGT / 12–1 a.m. JST+1🚨 REGISTER HERE ➡️ 

Heads up to my fellow Jamf community. We've been seeing iPadOS 15.8.4 iPads when reprovisioned can't be enrolled to Jamf School.  This may affect Jamf Pro too.  The exact error is "Failed to retrieve configuration".  I reached out to Jamf support and they said they have been getting reports of this from others and that this has been observed across different MDM providers.  Jamf reached out to Apple regarding this issue and this is exactly what they told me: Apple did get back to us just a bit ago, and they have identified the issue (they did not elaborate on what the issue was). The release is not ready yet though and at this time they couldn't give me an ETA on when that would release. For now I created an internal Jamf Product Issue so we can track customers and I have attached this case to that ticket (PI136109). Hopefull

I need to use the JAMF School API to retrieve a list of devices. When I call the /api/devices/ API in PowerShell, it returns *all* the devices as part of the JSON response - which could run into many thousands. That’s a response size of tens of MBs, probably larger.This could cause problems with the code and the memory of server on which the script is running. I don’t see a way to paginate the response. Neither the documentation nor the Postman project have any information about paging the response to keep the response to a reasonable size.Am I missing something in the documentation that could allow me to paginate the response? Or is there another API that I can use to retrieve devices in smaller sets?

Is there a way to disable iPad access during certain hours of the day?!--a=1-->

Anyone want to share best practice for this? Blueutil doesn’t work as great/possibly at all in our environment after updating to macos 26.As a workaround I’ve been using the api to send the MDM command in a policy/script to those macs that turn it off. We have an outset login script that manages to lock out bluetooth changing in the control center and system settings, but there’s a short window of 5 seconds or so where students can turn it off before it is locked. 

Hello all,     Does anyone know how to build a Static Computer Group from a list of computers? It doesn’t matter what the list format is.  That should be simple enough to reformat.   Any help or ideas are appreciated.-Pat

A workflow improvement to Import would be to have a default assumption that if the Asset Tag is already defined and is blank in the device CSV that the system maintains the same asset tag.Currently if you fail to enter the asset tag on a subsequent import, the data is wiped. If you are rapidly setting up classes, you may not have the asset tag information - you have the serial number and the student details. Finding it again from previous data and then adding it to a device placeholder adds unnecessary time to the process. In the cases I’m working through, the system already knows the asset tag, and it hasn’t changed - and it won’t change for the life of the device.If the asset tag should be reset, allow a character like dash - to signify please reset / delete the asset tag. 

I received this feedback from one of our teachers testing out Jamf Teacher- When I take control and lock them in an app, it literally clears their ipads from all other apps. Which is great! Except when I clear the locks on my end, all of their apps end up in different locations on their device. So I had a few angry students that spend hours organizing and categorizing folders and apps then suddenly I come along and clear things and then their apps are all messed up and scattered. That isn't a nice feature of this app for sure. I get it. I love having my iPad organized by apps I use and in folders. It's a shame that this developer didn't think of that aspect of things when designing the app. Just a little feedback for you. Are others experiencing this?

I am a Jamf Pro customer and think Jamf Teacher has great potential! However, our teachers are struggling to fully integrate it because of some missing key features. 1.) We are not enforcing the home screen layout payload so students can customize their iPads and organize their apps in a manner that works best for them. After restrictions are cleared, their apps lose their organizational structure and end up anywhere on their iPads. Apps that were in folders don't stay in those folders. 2.) Lack of status window/confirmation pop-up to see when you have a lesson in progress or have issued a command to student iPads. Teachers would like more visibility/confirmation as they issue commands and place restrictions.

Since November 2025 you can find the warranty information for your Mac devices in Apple Business Manager. You can call this information using API calls. Is there any information if Jamf is going to make an Jamf integration? This warranty information would be a cool feature to have in Jamf. As an MSP it would be great for Life Cycle Management for our customers.I’ve seen no information from Jamf jet.Sofar I've been working on local scripting in python to get the ABM warranty information in Jamf as an Extension Attribute. For Computers I've succeeded I'm however not successful yet for mobile devices. The Jamf Classic and Pro API’s won’t let me update Extension Attributes for mobile. So I'm stuc.Anybody there who would like to help? Or can somebody tell me how to update an extension attribute for mobile, if it is possible and not blocked in api.Kind Regard Remco.  

We currently have the “Erase All Content and Settings” option blocked on our student iPads. However, we would also like to block the “Transfer or Reset” option, or at least the “Reset All Settings” option, on those devices.Is this something that can be configured?  Thank you

Hello all,I just started with an existing system that isn’t really documented.  This means I have to do a lot of jumping around to determine what something does, where it applies, and even if it is working.  I want to create some good documentation for this, but I’m don’t know what the best method for doing this would be.Thank You in advance,-Pat

We manage our ipads using Jamf Pro. We load the students google email accounts onto the device using a Jamf configuration profile with the Google payload.  The mail account will appear on the device (ipad iOS mail app) and prompt user to enter google password.  The user enters the password and the iOS mail app will display the students google email.  However,  several times through out each day, the iOS mail app will stop displaying google email and prompt user to re-enter their google password.   After re-entering the google credentials, the Mail app will not always start working again.    I have had Jamf support review our config file with the google payload - they said it is set up correctly.  I have contacted Google and they said that it is a Jamf issue.  Has anyone else experienced this issue?  How did you resolve it? thanks.

Howdy everybody! Time for my annual post about how we all need to get our budgets prepped and ready to go for all the hardware we need to replace that Apple is dropping from its OS Compatibility list!I've modified my previous regex statement to take out the models that were lost to us this year to the latest macOS version. It looks like Apple is taking a big ole axe to the intel macs, minus only a couple of exceptions that seem to tie to the devices that were still being sold at the time of the M1 release. One tricky piece are the specific intel MacBook Pro's that Apple has listed. In that grouping are the MacBookPro16,x models, where x is 1,2 and 4, but not the 16,3 model, so keep that in mind. If anyone has details that contradict that, please let me know here and i'll quickly change the posted regex.I've tested this in my own Jamf instances to verify its returning the data that i'd expect to see, and am confident this will be able to match everything that is no long

Issue: Mobile Devices on iOS and iPadOS 26 or later Booting are occasionally booting into Recovery Mode. Standard expected workflow: We have Microsoft Entra ID SSO extension configured with the Jamf Setup and Jamf Reset apps. When a user signs out using Jamf Reset three different configuration profiles are removed:Profile with a Passcode payload Profile with a Restrictions payload Profile with a Lock Screen Message payload When the above profiles are removed, two profiles are installed:Profile with a Restrictions payload Profile with a Lock Screen Message payload The issue appears to occur during Jamf Reset sign out as one configuration profile is removed (confirmed by completed command logs) and can vary between the Passcode payload profile or the Restrictions payload profile while the other two commands are left pending.Example pending commands that occur at the time of

After poking around Jamf Pro and Jamf Protect, it seems that JSC/RADAR/Wandera is the only source of storage for CVE-level details for managed client app inventories. I can plainly see them in the default web dashboard. So I set up a Risk API key, and enabled the option to see user and device details.Both the docs [1] and manual exploration seem to conclude that only “Device risk” can be gathered from the public API, whereas things like “Average CVSS score” (or anything related to CVEs) cannot. Which would be fine if those two had a tight relationship, but I can plainly see things like an endpoint with six (6) high-scoring app vulnerabilities (including a 10 and a 9.8) per CVSS that only has two (2) app vulnerabilities reported per device risk and grading overall as low-risk.I did notice that app vulns as a category can be force-upgraded from low to high to influence device risk more, but it’s possible that device risk will entirely miss the presence of vulne

Hello Jamf Nation!We’ve released Jamf Pro 11.26.0 beta. This release includes updating session duration and time out within Jamf Account, automatic device registration with Microsoft Entra when using Simplified Setup for Platform Single Sign-on (Platform SSO), various bug fixes and more! For full details, check out the release notes after enrollment.How to join the beta: Enroll in the Beta Program under Product Feedback at account.jamf.com. Click “Join Community” to join the beta forum once enrolled. If you encounter an error on Jamf Nation joining the beta forum, please log into Jamf Nation and then click “Join Community” again. Please also check out this recent blog on Configuring SSO in Jamf Account prior to testing Compliance Benchmarks, Blueprints, and App

Hello everyone,i wanted to roll out our new custom TeamViewer Host and everything works except that our custom design with the company logo is not displayed. I did it exactly as in the instructions: https://hcsonline.com/images/PDFs/Jamf_Teamviewer_Host.pdf After the custom logo didn't show up, I kept searching and came across these instructions: https://community.teamviewer.com/English/kb/articles/50739-mass-deployment-on-macos#perform-an-assignmentThe groups and the membership works but unfortunately our custom layout does not. Am I missing something or have I done something wrong? 

You got this.  TGIF!Have a great weekend!Feel free to share to your memes or express that you are glad this moment has finally arrived and the weekend will soon be upon us. 

We are currently using a pre-stage created managed account and the LAPS process for passwords on that account. Since we use Jamf Connect, we have ‘skip account creation step’ turned on.I am finding that this account is not getting the bootstrap token escrowed or a secure token after MDM enrollment. Is this intended? How can I change this? Ideally, I’d like to have a hands off option that doesn’t require a manual installation so that we always have the bootstrap token escrowed and a secure token on our managed account. What am I missing in this step? I am finding when we do need to use the local admin account, it’s not able to take some actions, like install a new OS.

👋🏻 Hi everyone!We are organizing a Mac Admin community event on April 30th in Leiden (Netherlands) and wanted to share an early heads-up here.This is not a vendor or company event — it’s very much by the community, for the community, Inspired by established Mac Admin conferences and from years of local community meetups. Expect practical talks, shared experiences, and plenty of time to talk with other Mac Admins.More details coming soon, but feel free to reach out if you’re interested or want to know more. 🙂Website is https://macadmins-eu.org.LinkedIn page is https://linkedin.com/company/mac-admins-europe.Hope to see many of you there! ✌🏻

Greetings all, We are trying to enforce screen lock time limits (which InfoSec wants), but when we do, it also enforces a particular screensaver module (which InfoSec doesn't care about in the least).  Some of our users don't like "Flurry" and want to set their own.  These two seem joined at the hip in the GUI.  Copilot had a suggestion using a script, but it didn't work for me. Does anybody have these two things functioning, but separately.  It doesn't seem like a big deal to me, but some of our users are really not happy about not being able to set their preferred screen saver.

If you’re not using any enrollment progress tool in your Mac Environment now, or if you’re shopping for a replacement, consider Jamf Setup Manager.   When exploring options, we wanted something easy to configure. Something we’d be able to set and forget. And if configurations needed tweaking later, it’d be easy to update.   I am lazy. There, I said it.   Enter Jamf Setup Manager (JSM).   Setup Manager is the best gift I gave myself this Holiday Season. The best part is that we pass this onboarding experience to our customers and technicians.   No heavy lifting. No scripting skills are needed. Just add these two ingredients and you’re on your way.   The Setup Manager Package

Hi all I have a fleet of Mac Pros all sitting behind a firewall. All traffic - IPs, ports have been allowed as per the Jamf documentation. All Macs can sync and restart however apps can't be deployed or updated. Am I missing something? I even have the entire APNS IP range allowed but still nothing. Any help or advice would be much appreciated

We are new to Jamf Now. WE have been experiencing issues with deploying apps to some of our phones. I have tried to re-enroll it, restore the phones, re-create the blueprint and create a different blueprint. I also updated the tokens.  Has anyone encountered this issue? If yes, would you tell me what troubleshooting steps did you do?