Self Service+ is releasing 2.5.0. In this release you will find: Changes and Improvements Notification titles display in both the Notifications and Updates pages. Resolved Issues for Self Service+ [PI136074] Fixed: URL scheme-triggered installations in Self Service+ may display a loading spinner and fail, while Jamf Pro incorrectly reports them as successful. Resolved Issues for Account Management [PI125130] Fixed: Configurations using the Microsoft Single Sign-on Extension fail to display the following error when users request admin privileges without being in an allowed group: "Unable to complete elevation. Contact your administrator for additional information."

HI Jamf Nation, I was wondering if there is already a Jamf Group dedicated to Mac admins in the LATAM region. I might have missed it, or perhaps it hasn’t been created yet. If it doesn’t exist, I’d love to explore how I could start one to help foster conversations and collaboration among admins based outside the US and APAC. Thanks again for all your support, and best of luck with the new Jamf Nation experience.

Hello everyone! I'm hoping someone out there has a way to automate the installation of the helper tool that you get prompted to install when you launch Pro Tools 2021.7 for the first time? Pro Tools in this case is being installed using the PKG installer you download directly from Avid. Thanks in advance!

We have a 2FA configuration setup on our Macs and it is working great through Jamf Connect 2.45.1. However, I was curious, is there any way to get 2FA to work on the macOS lock screen? I’ve checked everywhere online and cannot really find any direction on how to accomplish this? Thank you

Hello everyone, I would like to know if it’s possible with Jamf to enable remote management with all options selected ?

Hi, We are using SYM which is working perfectly however we need to set the default font for Outlook, Word, Excel and PowerPoint. Has anyone been able to achieve this? TIA.

We're using Jamf Now with Jamf Protect enabled and periodically seeing CPU spikes (with the process hanging and eating up resources indefinitely) caused by the com.jamf.protect.security-extenstion. This is actually causing the OS to get unresponsive and overheat, eating up all available CPU. The simple solution is to kill the process, but eventually the problem comes back. Some basic debug information from the pid on a machine from when the problem occurred: sudo dtruss -p 337 dtrace: system integrity protection is on, some features will not be available SYSCALL(args) = return sigreturn(0x700008F16550, 0x1E, 0x1F99DBCB69B66C71) = 0 -2 sigreturn(0x70000909F568, 0x1E, 0x2EECB3AAFCC39E5E) = 0 -2 sigreturn(0x700008F16550, 0x1E, 0x5ECF2791121B465B) = 0 -2 sigreturn(0x70000909F568, 0x1E, 0xDCFC18327AB19367) = 0 -2 sigreturn(0x700008F16550, 0x1E, 0x131DCCD7A886722F) = 0 -2 sigreturn(0x70000909F568, 0x1E, 0xA6420414AE3C2D83) = 0 -2 sigreturn(0x700008F16550, 0x1E, 0x774160C6BC097B03) = 0 -2 sig

Hi, I would like to create a deployment for Maya 2025 based on the topic for 2024: https://community.jamf.com/t5/jamf-pro/packaging-autodesk-maya-2024-with-redundant-license-servers/m-p/298743 I've found a .app installer in the Contents of the installer:/tmp/maya2025/AdskIdentityManager/AdskIdentityManager-Installer.app This app opens an installation wizard. How can I execute this (after the PKG installs) in silent mode? Thank you.

Any had this issue , devices where PSSO was already registered, users were prompted again to register. When they attempted to register, the process failed, and the devices entries are removed from Azure, resulting in loss of all organization access. we had to re-register the devices through System settings > User and Groups > Network account server > Edit, and then click repair. Note: We use Secure Enclave as authentication type, No changes where done at profiles

Getting kicked out of Jamf Pro server. If you are experiencing a similar issue here is my ticket number: 19843077 After enabling the SSO I am getting kicked out of the Jamf server multiple times daily. Behavior:clicking on a link presents signed out pageoractively browsing a page and presented singed out page Browser:SafariChromeOS: 15.4 (scheduled the update for later in the week)

Setting up some new M4 airs. Made a mistake after enrollment with the account that was created so decided to wipe and start over. Ran the Wipe command and instead of what I’ve seen with previous devices this one when to activation and then Recovery so that the macOS has to reinstall. Is this expected with M4’s?? The M2’s went to activation and then right to setup.

Hello, I have noticed recently that searching for JAMF Nation articles on any mainstream search engine gives the results for those articles, but if you click them it brings you to the JAMF Nation home page instead of the article trapping the information behind the built in search. Is anyone else having this issue, or know what this is? Thanks

I uploaded the Protect plan to Jamf Pro configuration profile. I was wondering if Protect also works on devices? I tried to upload the same file to the devices but it ends up failing. If there is any documentation for deploying to devices, please point me to it!

Hi All, Not sure how many of you use Clearpass and JAMF but I have been able to modify the script provided by clearpass to collect the rotating MAC address of the device so that clearpass will recognise it and be able to assign a policy for the device without having to turn the rotating MAC address off. The script is below, all you need to do is update the cppm-all-mac-addresses extention attribute script with the one below…. #!/bin/bash wifi_interface=$(networksetup -listallhardwareports | awk '/Hardware Port: Wi-Fi/ {getline; print $2}') rotating=`ifconfig $wifi_interface | grep ether | cut -d ' ' -f2` result=`/usr/sbin/networksetup -listallhardwareports | /usr/bin/awk '/Ethernet Address/ {printf "%s%s",sep,$3; sep="|"} END {print ""}'` echo "<result>$result|$rotating</result>" a few things to note… This will only work for MacOS devices and not iOS Depending on what time the machine checks in and the clearpass does a JAMF update (every 30 mins) it can take some time to get the update

Hello,I just set up SSO in Jamf Account.I'm not sure where I need to grant administrator privileges to your Identity Provider (IdP) to configure a connected app and assign the relevant users and groups.

Hello, We are transitioning part of our fleet from AD binding to jamf connect; however, we have hit an odd snag. In the past, we'd be able to just install jamf connect and once the user logged in, it would demobilize their account and sync with their entra credentials. With this new batch with JC 2.37, the accounts become Local, however they then get locked. When a user tries to log in with Entra SSO, it loads, looks like it has accepted the credentials but then just returns to the login screen. It does not accept any password with local login aswell. One thing to note, the devices are not on premise when the change takes place, if that has any effect. If anyone has seen this and has a fix, it would be much appreciated. -Jack

Hey folks, I worked on a script to deploy Autodesk 2026 (the one that uses the named user licenses). We don’t teach Mudbox, so that isn’t in the script...but Maya and AutoCAD is (along with Darwin..what a PIA to get working). I packaged the apps and deployed to /private/tmp/AutodeskApps… I have a lot of logging left in the script as Darwin is a royal pain and can fail at many different steps. I also made use of a lot of variables to hopefully make updating in the future easier. Oh, also did it in zsh. Hope you all find it useful, or at the very least, a good jumping off point! #!/bin/zshset -euo pipefail ############################# VARIABLES############################YEAR="2026"TMP="/private/tmp"APP_TMP="${TMP}/AutodeskApps"LOG="/var/log/autodesk2026_install.log" DMG_LIST=( "Autodesk_Maya_2026_1_Update_ML_macOS.dmg" "Darwin.dmg" "AdskIdentityManager-UCT-Installer.dmg" "Autodesk_AutoCAD_2026_macOS.dmg")PKG_FILE="AdskLicensing-15.4.0.13093-mac-installer.pkg"INSTALL_SUMMARY=() log() {

I’ve created a banner under the self service branding options (and based it on the recommended size that is suggested). The banner looks great however I have noticed that depending on my screen size the banner can stretch infinitely into being ridiculously huge. It doesn’t constrain itself to the maximum proportions. To replicate the issue, all you need to do is manually resize the self service plus window. I auto push self service plus to my mac endpoints and it looks like I’m currently on Self Service+ Version: 2.4.1 (2.4.9250708.2). From a design point of view I do not feel that is a positive user experience. Is this just a me problem?

Hi everyone, I’m currently exploring the possibility of deploying Jamf Connect in our organisation. I have setup the SSO in Jamf Account to point to our EntraID tenant and it’s working fine to login users in both Jamf Account and Jamf Pro Cloud. All the documentation seems to suggest that I need to configure another app in Entra ID to allow Jamf Connect to authenticate users but since Jamf has introduced the Jamf Account OIDC SSO to try and harmonise things, I’m wondering if I can just point Jamf Connect at that rather than creating a new app. Can this be done or am I misunderstanding how the OIDC SSO connection works in Jamf Account? Thanks, Kieran

I was not going to be able to go to JNUC 25 on my own and my job doesn’t have the resources to send me. Today I found out that I have been awarded the “JNUC ‘25 | Diversity Sponsorship”. Being a newer JAMF Pro Admin, I am incredibly stoked to have been giving this opportunity!! I just wanted to put this into the universe so I could connect with some folks before the conference. I would also love to connect with any other Scholarship recipients. Can’t wait to meet you all!!!

I’m struggling, we’ve got a policy that disables uninstalling apps and system apps, and we have a policy that enables uninstalling apps and system apps. I’ve confirmed the Disable policy was removed from the device and the Enable policy was installed. I’ve confirmed no other applied policies are affecting those toggles (“remove apps” and “remove system apps”) For some reason, the device still won’t let us uninstall apps. What am I missing? We’ve restarted the devices and still no luck.

I am trying to package up Mudbox 2026 using below script. However the app does not install when I run the package for Mudbox. Any ideas? #!/bin/bash #Copy installer app from .dmg to /tmp #Modify values below as necessary (Usually: year and pKey) #Set variables year="2026" pkgPath1="/private/tmp/InstallMudbox2026.app/Contents/Helper/Packages/Mudbox/Mudbox_core2026.pkg" pkgPath1="/private/tmp/InstallMudbox2026.app/Contents/Helper/Packages/Licensing/AdskLicensing-15.1.0.12339-mac-installer.pkg" pkgPath2="/private/tmp/InstallMudbox2026.app/Contents/Helper/Packages/Licensing/adskflexnetserverIPV6.pkg" pkgPath3="/private/tmp/InstallMudbox2026.app/Contents/Helper/Packages/Mudbox/Mudbox_AdLMconf2026.pkg" pkgPath4="/private/tmp/InstallMudbox2026.app/Contents/Helper/Packages/Mudbox/Mudbox_core2026.pkg" mudboxpKey="437R1" networkServer="Network License Server" mudboxlicPath="/Library/Application Support/Autodesk/AdskLicensingService/${mudboxpKey}_${year}.0.0.F" mudboxlicFile="LICPATH.lic" mudboxl

When adding apps to Self Service (or even Self Service+) via Mac Apps, the applications descriptions are in German. I’ve ensured that English is set to the preferred language and enabled location service. This is being run on a test VM but I can’t for the life of me figure out why this would be the case?

We wanted to share a few updates about new features in Jamf Account that improve SSO management and troubleshooting, as well as new documentation resources for enabling OIDC authentication for platform services. A new Jamf Account Release History section in our Learning Hub details several improvements: A new "Authorize URL" button for Google Workspace OIDC connections, enabling consistent group support across organization types Login History tab under Profile, allowing you to view authentication history and ID tokens when using an IdP Enhanced error handling with unique reference UUIDs for failed SSO attempts To help customers migrate to OIDC, we've published a SAML to OIDC Migration Guide that walks through adopting OIDC-based workflows. The Understanding SSO Authentication Methods guide helps address common questions about IdP choices, OIDC benefits, and authentication options. It includes visual breakdowns of both SAML-based and OIDC-based authentication methods to demonstrate how