We heard you! From conversations with our students at in-person events such as Jamf Nation Live and the Jamf Nation User Conference, as well as reviewing the post-course feedback we receive, it became clear that you felt there was more we could do to help prepare those of you that have completed the Jamf 300 Course for the challenges that await in our expert-level Jamf Pro certification offering – the Jamf 400 Course.   So, what have we done about it? Well, we have a brand new and engaging resource to help you “Prepare for the Jamf 400 Course”!   This free, online learning experience includes a self-paced overview of the Jamf 400 Course along with a series of puzzles that when completed will help you prepare for the scripting challenges of the course. Included along the way are several resources to help you dig into scripting and the Jamf API.   Here are the parts to this module: A brief video introduction to the Jamf 400 Course sharing more about the format, content,

FYI Just got this error on all my machines after editing a policy. jamf policy → Mon Dec 07 14:45:17 My MacBook Pro jamf[909]: Enforcing management framework... Mon Dec 07 14:45:18 My MacBook Pro jamf[909]: Enforcing scheduled tasks... Mon Dec 07 14:45:18 My MacBook Pro jamf[909]: Removing existing launchd task /Library/LaunchDaemons/com.jamfsoftware.task.1.plist... Mon Dec 07 14:45:18 My MacBook Pro jamf[909]: Adding launchd task com.jamfsoftware.task.1... Mon Dec 07 14:45:19 My MacBook Pro jamf[909]: Creating launch daemon... Mon Dec 07 14:45:19 My MacBook Pro jamf[909]: Creating launch agent... Mon Dec 07 14:45:19 My MacBook Pro jamf[954]: Informing the JSS about login for user schattc Mon Dec 07 14:45:21 My MacBook Pro jamf[954]: Informing the JSS about login for user schattc Mon Dec 07 14:45:21 Schatt's MacBook Pro jamf[966]: Checking for policies triggered by "recurring check-in"... Mon Dec 07 14:45:23 My MacBook Pro jamf[966]: There was an error. Invalid Message - The

My organization is new to Jamf, and in recent years we’ve started to provision macOS devices. My question is how have other Jamf admins been managing asset tags? Ideally, I would like to have some automated method for generating an asset tag or computer number and assigning it to the mac during the prestage enrollment process. I’ve seen documentation for scripts assigning tags during the initial setup of the mac, but I find it concerning how this is relying on the end user to manually type it in rather than just automatically changing the mac’s hostname to its assigned name from a CSV: GitHub - jamf/Mac-Asset-Tag: A script that generates a GUI to accept a user input asset tag for the Mac. Any ideas would be greatly appreciated!  

With Jamf Pro 11.24, automatically register a Jamf Protect tenant with Jamf Pro, set default calling, messaging, and web browser apps on mobile devices using the Jamf Pro API, and filter scope for blueprints by group and platform type!Be sure to check out the Jamf Pro release notes for all of the exciting new features and enhancements.Thank you for your continued support and feedback!

Because I tried configuring a static IP address on the iPad, then connected it to a different Wi-Fi network. When I reconnected to the original Wi-Fi, the configured IP address was completely gone and it reverted to automatic DHCP.

Hi all, I’m looking for a way to block or skip the “Update Mac Automatically” screen that appears during the Setup Assistant (screenshot attached). Is there a way to suppress or bypass this screen using a configuration profile? Any insight or guidance would be much appreciated! Thanks!

Because I tried configuring a static IP address on the iPad, then connected it to a different Wi-Fi network. When I reconnected to the original Wi-Fi, the configured IP address was completely gone and it reverted to automatic DHCP.

Does anyone know how to get these metrics through EA?

Not sure when this would have occured, but i have verified on several devices. We are pushing out a printer using jamf and if you go into the “printers and scanners” section of system settings control panel, it says “no printers”. However if you go into an application, you can see the printer there. I can also see it when i run lpstat -p. Nothing has changed with this printer, we have been deploying it for years. So much be a new osx update that caused this.      any ideas? Its a bit of an oddity that i found while trying to diagnose a separate print quality problem for a user. Then i found that multiple macs in our environment do this. Perhaps someone has seen it before.  Also when did jamf forums search start sucking. I cant even sort by date of the post… yikes.

As an Apple Partner (I work for an Apple Premium Partner in Belgium) Managed Apple Accounts are a bit of a challenge. Last November we concluded our transition after a 2 year adventure. I’ll spare the details I cannot talk about and focus on what’s the same for everyone.There generally are 5 parts of your Managed Apple Account quest:1) Verify your domain2) Lock your domain3) Capture the domain4) Federate with your Identity Provider5) Provision new accountsBefore you get started with this, please know your why. Currently there are not that many reasons why you would absolutely - need - Managed Apple Accounts. Generally we only start the capture (and federation) part with customers of ours whom want to use Account Driven Enrollment (e.g for BYOD purposes). That being said we do advise any customer to verify and lock their domains to prevent issues in the future.Step 1: Verify your domainThe first part is the easiest. You can add a domain in Apple Business Manager and you will be asked to

Hi everyoneis it possible to get the result of the variable for configuration profile in lower case?Currently I have configured “Lock primary account information” with variables(see screenshot) The result of the variable is always in upper case. it is possible to change it to lower case? if yes then how? 

Has anyone implemented Lights Out Management for Big Sur or Monterey? I can't seem to find any documentation whatsoever to proceed. Please help!

I have two reporting tasks in Jamf Pro that I dread every time I have to do them: Creating a Security Stack report Creating a report that shows which computers have a specific application installed and which do not What I’m trying to doFor the security stack, we have (for example) 5 security products that should be installed across our fleet.What I’ve been doing is exporting Computer Applications inventory and working from the CSV. The problem is the way Jamf structures the export: The application name appears once The rows beneath it (per computer) are blank until the next application name appears Those blank rows still represent devices that have the app installed, but the format makes filtering, automation, and reporting extremely painful I’ve worked with other tools where the export shows the application name on every row per computer, even if the version is the same, which makes reporting much easier.What I’ve consideredThe only reliable approach I can think of is using Exte

I have just started using blueprints. My first blueprint enforces macOS Software Update settings and getting Macs updated to the latest macOS version that we are ready to put into production. In all my testing this is working very well. Unlike with policies and profiles, I don’t see a way to exclude computers. There are some “VIPs” that we treat differently (though I think everyone should be treated the same!) who I will likely have to exclude. I can do some manipulation with the groups that I scope the blueprints to but that will cause other management issues later on. Is there a good way exclude computers?

Hello everyone,Running into a weird issue that I’m not sure if is intended or not (Fairly new to JAMF). We have some user’s devices that had not been checking-in\pushing commands properly via Jamf Pro, mainly due to users not logging in. Received a few back after the users left the company and they are at the local Mac login instead of the Jamf Connect login screen. I can connect them to ethernet and send them commands from Jamf Pro, but they do not check-in and receive commands (wipe\lock\etc). If I log in past the local Mac login, they start receiving commands again and work properly. I can also still use recovery to wipe them, but they do not receive any commands or check-in until I am past that initial Mac login screen.Tried using Jamf Routines and a few other things to try and get them to check-in and receive the commands without having to login locally, but nothing seems to work until I get past that first local login or wipe them. Is this intended? Does the local Mac login “soft

Hi all, We are in the middle of configuring jamf Pro, and we need our MacBook users to have a standard account and then a secondary admin account, we are using Connect to link back to MS Entra and now wondering if it is possible to have a second account on the MacBooks for users to use as an admin account. All accounts would be created in Entra. Thanks 

I have been requested to make two sided black and white the default print option for our Xerox Printer. I was able to accomplish this and add some handy presets for the user to select other options like 1 sided and color. What I have found is unless I open the Show Presets... option and check Reset Presets Menu to "Default Settings" After Printing... Print jobs will use the last preset selected by the user... so if they selected color... the next job will print color as well. Selecting the option above does just what it says and reverts to the default after each print job. My question is... is there a plist or a command line flag to check this box? I did not see anything in the plist file for the printer or in lpadmin. Any assitance would be greatly appreciated.

Your enrollment Profile MAY have expired. Try loading a new enrollment profile. I am not sure what to do with this. It is happening immediately following a reset and check in with Jamf. Any assistance is appreciated. 

​We currently have our students set an app age restriction of 12+ in our MDM  Today we came across an app, Grammarly Keyboard, that is now 13+ .  That causes the app to install and then immediately remove.   Our only other option in the MDM is 17+ Anyone else running into this issue? Any other apps in the 13+ category?

Hey guys,we recently started to upgrade our deployed devices to macOS Tahoe. Since then many of our users have reported, that they can no longer take screenshots. The sound comes on but no screenshot was saved. After some research I found the culprit. For some reason the screen capture app thinks it has to save the screenshots as pdf files. But it can’t  display them in the mini-preview-window. So either setting needs to be changed. I didn’t want to do that manually, so here is my attempt at a script.Note, that this has to be run as the logged in user because the plist for screen capture is user bound.#!/bin/bashconsoleuser=`ls -l /dev/console | cut -d " " -f4`echo "${consoleuser}"currenttype="$(su - "${consoleuser}" -c 'defaults read com.apple.screencapture type')"if [ "$currenttype" != 'png' ]; then echo "Current type is not png! Changing to png now!" su - "${consoleuser}" -c 'defaults write com.apple.screencapture type png'else echo "Current type is $currenttype. Nothing to

Hi,I want to set multiple time servers (NTP) for my Macs, so that if one of them goes down or shows the wrong time the clients automatically switch to another one. Unfortunately this seems not possible out of the box. Does anyone have experience with this and can point me in the right direction?

On a specific device, the “Update Inventory” command is successfully sent and works normally.However, when the “Renew MDM Profile” command is sent, it fails with the following message:Error command: The new MDM payload does not match the previous payload. Mismatched key: CheckInURLBecause of this issue, the device cannot renew its MDM profile, and the expiration date is approaching.What is causing this problem, and how can it be resolved?

Hello, Our K–12 district has reached its purchasing limit for Apple devices directly from Apple for this year. However, we still have a need for additional iPads. I wanted to ask whether it is possible to use User-Initiated Enrollment to enroll devices that were not purchased through Apple (apple.com) (ex: CDWG.com, BestBuy.com etc.), and if so, whether there is any way to remove the “Remove Management” option from those devices. If removing the management option is not possible, is there a way to automatically enroll these devices into Apple School Manager using Apple Configurator? This way its supervised and fully manageable for the tech to push out updates and configurations.  Any assistance or guidance you can provide would be greatly appreciated. 

Has anyone been able to use Jamf Printer Manager 1.0.2 (or version 2.0) after switching to SSO login on your JPS? I’m trying to connect and I’m unable to authenticate after switching over. This is the first time using it since we changed, so it has to be the authentication setup.

Hi there! I've hit a bit of a wall. I've been asked to block YouTube Shorts for our students/users but leave the rest of YouTube open.We're running Jamf School + Jamf Safe Internet. I tried a custom rule for youtube.com/shorts, but it’s not working—likely because of how the traffic is vectored or how the API handles the "Reel" endpoints.Does anyone have a workaround for this? Are there specific domains/paths I should be targeting instead? Any links or tips would be huge. Thanks in advance!