Has anyone found a way to trigger something other than a message when a Mac violates a restricted software policy?  Is there a simple way to see how many times the same machine did that?

I used a policy to run a "SEARCH FOR FILE USING SPOTLIGHT" search which ran great. Opening logs and clicking on detail shows me it worked but I need that information into a csv log of sorts. Anyone have any suggestions?

Hi everybody, I would like to know if it is possible to find the latest available version of Cocoadialog?If so, please, where will I find it ?Is it compatible with Mojave (10.14) ? Finally, do you recommend Pashua or Cocoadialog ? Thanks for your help and i wish you all a happy new year...

Hi all, When I am try to make Update by sending a mass action command, ask from end user to enter an Administrator account and PW to install the update, anyone have the same problem?

We have scheduled our next Apple Admin Meet-up for the DFW Area. Come join us for some pizza and some great discussions! Apple Admin Meet-Up

Hello all! I recently took a position that is a Hybrid A/V and IT job. Part of this position has me solely manage a cloud based Jamf Pro instance. We have about 50 odd Mac's and a dozen or so iPads being managed. I personally have zero experience with Jamf pro and no scripting experience. I would like some advice on how to quickly get started on the scope, capabilities, and limitations that I have with managing my environment and how to best get going with training. I have already started the official Jamf training, but it will take me a bit of time to properly go through it all( I fully intend to complete).My only other experience is some management in an AD environment that used roaming profiles, and some experience in an older on-prem instance of Jamf.

Hello,I am trying to figure out if there is a way I can setup a process in Jamf to notify users via email when their devices have not checked in after X amount of days. I know I can manually do this via the MDM Action commands on a Smart Group of devices but hoping there is a way to automate it so once a device hits the Smart Group (Not checked in for 30 days) it will send them an email.Any ideas?Thank youNick

Hello,Has anyone followed the following guide on creating a iOS update group and then pushing out the update? https://docs.jamf.com/best-practice-workflows/jamf-pro/managing-ios-updates/Updating_iOS.htmlHow was your experience? Did it work? Did you run into issues with having users create a new passcode after the update?

Hey folks..We gotta few Macs here that are reporting an invalid filevault key, yet the key is visible in JamfPro and looks to be "good."anyone know what causes this and is there a fix?

Having a hard time trying to get Fiery printers deployed through Jamf. I either have 'paused' print jobs, or I can't see the printer to add through Jamf Admin.Install the printer driver through the PKG, it prints fine, but I cannot add the printer in Jamf Admin - There are not any printers mapped on this computer.Install the printer driver manually, define the printer, use the same driver that was shown with the install process....and when I go to print.....it immediately goes to Paused. Can never get the print job to start.Anyone have any suggestions?

I am trying to create a Policy that copies an alias to the Desktop. I used composer to put the file in /Users/Shared and then a bash script that copies it to the desktop use the command "cp -R "/Users/Shared/IBM/IBM i Access" ~/Desktop". The alias is there but it is broken.  If I go to /Users/Shared and try it from there it works just fine.  It seems like it gets broken in the copy process.  What am I doing wrong?

Hi, for some time now my jamf Pro instance has had problems with saving. For example when I try to change scopes or really anything with policies it will just not save the changes when I click save. I have to try multiple times (up to six) so that the changes will finally be saved. In some places its even worse. When I try to create a new patch Policy it never works and I always get a "An error occured while saving the changes" message. This is really problematic because I cant use some features of jamf anymore.Has someone had similar issues and can give some advice? I am also in contact with jamf support, but they have until now not produced possible solutions and I am getting really desprate, because this issue persists for a while now.Kind regards

Hello all,We are currently using FileWave to manage all our iOS and macOS based products!We have been looking into Jamf a little as we are not getting all our needs met / aren't completely happy with FileWave.Hopefully someone can help with the following questions we have:1. Can you organize devices by the Apple ID that is signed into the device?Additionally, can you associate profiles/apps to a specific user group?That way, when the student signs in to their Apple ID, the iPad will pull anything that is associated to the group the user belongs to?2. What all are you using the "Users" information for?FileWave does not pull any information so we are only able to assign profiles/apps to devices and devices only! 3. Has anyone used FileWave before and has switched to Jamf?What was the main reason?Are you happy with the change?Was it easy to transfer already created profiles and apps to Jamf? I appreciate any and all help!Thank you,

Hi all,I've seen some threads from 2017, which I'm not sure if they're still accurate.I have iPad apps that we've got in Self-Service. I want to push these to specific groups, while still leaving them in Self-Service for everyone else.I'm trying to push a list of apps to JK/SK classrooms that I know need them, while still having the apps be available to the rest of the schools/classes on Self-Service.I don't see a way to do this, but I'm hoping there's something I'm missing.Thanks!

Is there a way to "postpone" the reboots after we push updates?  For example:  Can can it prompt the user that a restart is needed and give the user the option to defer it a couple of times and/or at least save their work before it reboots? 

Hi, I am looking for a script to do a silent forced removal of Sophos SafeGuard, so far I have not been able to work this out so has anyone else done this and can share some ideas ? I appreciate your time.Thanks

Hello all, I am noticing that after a Mac is sitting on a Jamf Connect Login screen after a restart for an unknown amount of time, when someone attempts to login, they get an error with a message to contact their administrator.  If the user clicks "Refresh" they are then able to log in. My best guess as to what is happening is that the login website window is that is called up when a Mac restarts is timing out after a certain amount of time, and clicking restart loads it again and makes it active again.  I've had to add a note to the login screen background for the user to click "Refresh" if they get an error. If my guess as to the cause is correct, then some type of automate refresh might be a solution. Has anyone run into this and come up with any other solution?

Hello everyone, I'm new to this community so please bare with me if this has been asked before.  I'd like to deploy a script that can check what chip is installed on my Mac mini fleet and if needed, install it. Thanks in advance. 

Has anyone been able to successfully grant Thycotic agent full disk access via Configuration Profile deployment? I am experiencing issues being able to deploy a configuration profile that successfully does this.  No Full Disk Access Configuration Profile being applied to workstationConfiguration Profile settings 

Hello all, It's come to my attention that students (mainly in the HS) have figured out that they can right-click in Chrome, select "Inspect", and somehow, manipulate how their grades look. The change what they want and take a screen shot to show their parents, teachers, or whomever. It's all to get out of work. I've not seen it done as of yet. Is there a way to disable this feature that you're aware of? I can't find much in Google Admin about it. Thank you for your insights!

Has anyone ran across a solution to hide the Wi-Fi icon in the menu bar on Catalina? Disabling Wi-Fi was an easily-fulfilled request but hiding the icon is proving to be challenging. I've ran through the suggestions linked below, but nothing has been successful yet: Hiding the WiFi icon in the menu barRemoving Wifi Menu Icon A common suggestion in those threads was editing /Library/Preferences/com.apple.systemuiserver.plist but that doesn't appear to be included in Catalina or Mojave from what I can tell.

I'm reviewing our Jamf user settings and permissions and I see something I never noticed before: "Deploy Policy" and "Deploy Policy Settings" After granting myself full access to those, I logged out and back in again, I searched the interface and cannot find any reference to it. I searched the admin guide and I can't find it in there either. Can anyone tell me what this is? 

The Mac OS X Security Checklist posted by JAMF Software (link below) is nice, but where's the accompanying technical paper that shows customers how to implement the recommendations referenced? Some community members have the knowledge to just run with the bulletpoints, but some don't. Even for those of us who do, it would be a great value add to have these things documented so all we have to do is test rather than research, create, and test. Mac OS X Security Checklist

I am hoping to be able to restrict using iCloud Drive and Find my Mac. I used iMazing Profile Editor to create a plist file that I could use in a configuration profile. The profile works as it should for iCloud Drive, but it does nothing for Find my Mac. I don't want users storing company documents in iCloud Drive, and I do not want Find my Mac turned on. FMM has made getting Macs repaired through Apple a pain if it's turned on. I found a thread here discussing restrictions for iCloud. It included a link to a Github page that has a profile that looks promising. It doesn't work either. That page is here: https://github.com/ducksrfr/mac_admin/blob/master/profiles/disable_icloud_services.mobileconfigI can totally lock out the ability to use iCloud completely, but I really don't want to. I'm trying to disable the things that can cause security issues, or difficulty for the users on the networks that we manage. Has anyone been able to successfully stop Find my Mac from being used

Upgraded to 10.18.0 and no longer getting mobile device app catalog updates? You're likely running into PI-007928. Below is a script you can run against your Jamf Pro instance to identify apps in your catalog that are out-of-date. Then, at least, you'll know which apps to manually update. https://github.com/cwmcbrewster/Jamf_API_Scripts/blob/master/JSS_API_check_app_versions.sh EDIT: Here is a second script that will update the app versions for you. The script waits for user input to verify the change but you could easily remove that if you're feeling confident. You'll need an API account that can read and update mobile device applications.https://github.com/cwmcbrewster/Jamf_API_Scripts/blob/master/JSS_API_update_mobileapp_versions.sh