I have a few remote users that do not have the best internet connections and they randomly complain that it has gotten worse.  Are there any EAs or scripts that can help troubleshoot what is going on? The steps we start off with Reboot your Mac Reboot your router Clear the cache in the browsers Make sure you are not on the VPN Check to see if other devices in the house are hogging the network. Jamf also verifies updates are complete since they are standard users and not admins on our machines.  We have also found disabling IPv6 helps with some sites.  We have also disabled zscaler as a test and verified the firewall is not blocking the traffic. Our latest complaint said their internet really slowed down when they got the 14.7.2 update. I am putting together some EAs to see who they use for DNS and making sure we know which primary interface they use (most are wi-fi) in case it is a bum docking station.  Any tips would be appreciated!!  We are trying to craft

Hi all, I recently took over as the Jamf admin for my institution, and am trying to make sense of some settings that were enabled prior. In regards to this setting in Settings > Global > User-initiated enrollment > Computers:We also have a managed local administrator account created via PreStage. Would this setting enable SSH for both the user-initiated and PreStage managed local administrator accounts, or just the user-initiated only?  I tried to find information about this in other Jamf Nation posts but couldn't seem to find anything - please let me know if I missed any helpful posts. I also tried looking at System Settings > General > Sharing > Remote Login while logged into each of the managed local accounts and did not see either of them listed as allowed users, though I understand this may not be visible by design. Thanks in advance!

This is honestly totally baffling me. Dock has been set with dock items using a configuration profile in our environment. To this day, these profiles are still configuring the dock correctly to newly deployed machines, with the dock items we set initially. Today I went to add a dock item only to see NONE of them listed. It's so bizarre. This very configuration profile is still setting dock items in on a test machine - but again, this policy seems to have NO dock items listed. Anyone seen this? See screenshot.   

Is anyone using the following?Jamf Connect, Company portal to register devices into Intune, and using Microsoft Entra for the IDP.Using this method can you have devices binded to Local AD?Trying to find the best method to keep Mac user accounts and Entra ID credentials synced. 

Hello!  About a month ago, we started receiving messages from a few of our users that when they try to go to "Users & Groups" in System Preferences to change their password, they see a message saying "Users & Groups" settings are not available. These settings are controlled by a profile."  However, we have no profile in place that would completely lock the users out of that preference pane.  This has only happened on a handful of Macs, and we've been unable to determine a cause.  All of the machines in question are getting the same set of Configuration Profiles.  We've seen it on Macs running both macOS Sonoma and Sequoia.  The even stranger thing is that on at least one of the Macs, it just disappeared one day and the "Users and Groups" pane went back to working normally.  If anyone has an idea why this might be happening and what we can do to fix it, we'd love to hear about it.  Thank you!

I got a macbook from my school, went into MDM profiles and saw the name Jamf  like 4 times. I hope this is the right forum! So basically our school isnt that restricted when it comes to macbooks, they let us create our own apple accounts or login on already existing apple accounts, they heavily recommended that we logged in into our daily basis icloud accounts so i dont think they look into data on our macbooks so much because its literally our own account or i hope so. We can literally download almost everything on our macbook, and can play around on the settings how much we want. I ofcourse disabled the Screen time data on settings. But my question is if they can see our screen time on our macbooks and how much we been using it, ive been using the laptop  very very very much, got so many hours on it. I just wanna see if the school can see that, even if they did, is it easy accesible or do they have to contact JAMF for SCREENTIME DATA?  ( I DONT KNOW WHICH PRODUCT I SHO

We track Macbooks by name in Jamf but students are easily able to rename their Macbooks by going to System Settings - General - About, and then just clicking and typing over the name that we set. When I look in restrictions, there's an option to restrict the entire General section but we don't want to do that. I just want to restrict the About section in General to prevent them from renaming the Mac.  

I got a macbook from my school, went into MDM profiles and saw the name Jamf  like 4 times. I hope this is the right forum! So basically our school isnt that restricted when it comes to macbooks, they let us create our own apple accounts or login on already existing apple accounts, they heavily recommended that we logged in into our daily basis icloud accounts so i dont think they look into data on our macbooks so much because its literally our own account or i hope so. We can literally download almost everything on our macbook, and can play around on the settings how much we want. I ofcourse disabled the Screen time data on settings. But my question is if they can see our screen time on our macbooks and how much we been using it, ive been using the laptop  very very very much, got so many hours on it. I just wanna see if the school can see that, even if they did, is it easy accesible or do they have to contact JAMF for SCREENTIME DATA?

Hello everyone. I saw a few discussions about this one but nothing really stood out to help me.I want to give out FileVault key to the user that forgets his password. But I want to reissue that as it has been seen/captured.I'm working on Jamf Cloud, not on premise.I was thinking of Extension Attribute but found nothing helpful.Nothing either in Criterias (Smart Groups). Have an idea? Feature request? Truly,Danny P.

our users have to authenticate about 3 times during enrollment. 1st to authenticate / start enrollment 2nd time to create local account 3rd time to authenticate to Zscaler We use Entra as our iDP and everything is setup fine in JAMF Connect as existing users are able to authenticate to Azure without issue.  Is there a way to have the Mac store the SSO credentials so it can be passed to other apps during enrollment?  We are using Device Compliance...finally got rid of Conditional access..TIA  

Hi everyone,I have just started my Jamf adventure and I've been working on disabling Chrome auto updating.We used a script which was removing a KeystoneRegistration.framework file and as far as I know, it worked well since the update, when Google changed/removed that file? I did some tests and check logs, and our policy which was using the above mentioned script stopped working 1,5 years ago, nobody must have noticed it. Anyway, I wanted to fix that but I have no clue, what else should I do.I tried to figure out, which option/file is responsible for the software update option and I found it's a Google Keystone file, I tried to create a profile with com.google.keystone where I used "updates are never applied" but nothing works here. Once Chrome is installed and I go to the chrome://settings/help, updates are being installed, no matter what.Any ideas how to stop it?I use a Enterprise Google Chrome downloaded from this site 

As we migrated to the new Jamf Nation Community, you may have experienced a change in the badges associated with your profile. Please enter your information on this form to have your badges reassigned to your profile. Note: We do check our internal records to ensure the correct badges are allocated to your account.

Hello, community I have a faulty MDM configuration on one of our MacBooks. The enrollment was performed via the following command: sudo profiles renew -type enrollmentThe profiles have been created, but a message comes with:Registration with the management server failed.The update to an MDM profile contains different server URL. We have never received this message so far, nothing had changed. In the dashboard of Jamf pro, however, no management is possible for this device.the profile seems to be broken. In the administration, the points MDM remove or similar are not available. How can we remove MDM management via CLI and run the management again? We have already tried the following without success, the message remains the same and no administration is possible: Sudo jamf removeMDMProfile. — The profiles remained in place, a new enrollment resulted in the same error. A reset of the MacBook is out of the question. Greets

Hello all, I'm looking for the monthly enterprise channel for Office. We're updating our Office config profile and I can't seem to find the keypair. I suppose it may not exist... but I want to confirm that. :P Thanks!

So right now, I use dsconfigad to tell if a computer is bound to our AD, and while that works beautifully, it is not complete. For example, I can have ```dsconfigad -showtell me I am bound, but if the computer account has been deleted in AD, from the AD-side of things, -show will still tell me I am bound, though I will not be able toid $adUserName``` Does anybody have a better scripting process or workflow that gives me a truer idea of whether or not I am bound and fully functioning from a directory services standpoint to our AD?

I saw this on a blog this morning, posting here to raise visability.Much has already been written about the new monthly screen recording prompt in macOS 15 Sequoia. After a bit of research, there is a way to get rid of the prompts; kinda tacky, but does work.The good news is that there's a way to stop the prompts foreverdefaults read ~/Library/Group\\ Containers/group.com.apple.replayd/ScreenCaptureApprovals.plistThis file is protected by TCC, so to access it you'll need to grant Full Disk Access to Terminal app.{ 
 "/Applications/Shottr.app/Contents/MacOS/Shottr" = "2024-09-21 12:40:36 +0000"; 
}In the plist file, the keys are the paths of the executable files with screen recording permission, and the values are dates. I'm using the Shottr screenshot tool as an example.To stop the prompts forever—for the rest of your life, anyway—set the date to far in the future, for example, the year 3024 instead of 2024.defaults write ~/Library/Group\\ Containers/group.com.apple.replayd/ScreenCaptu

I am trying to create a basic Time Machine Configuration Profile to backup users to a SMB share.   After initially realising my mistake that the SMB share would need to authenticate based on the Computers AD credentials rather then the users credentials. (as the time machine process does not run as the console user) I am now able to see the SMB share listed as a valid time machine backup disk.    The problem that I have is the client computers system disk has been added to the "Exclude from Backups list". Obviously I have not included this in the Configuration Profile and changing the various "Tick boxes" doesn't seem to help.   Is there a reason the computers system disk would be added to the "Exclude from Backups list"    As part of the MDM profile? As the result of the setting in another none time machine profile? Due to a setting on the the system disk?   (Problem exists for both Arm and Intel's running Mac OS 15.2) Any help appreci

For those who get logged out of Jamf School frequently I believe I have a solution for you. For anyone that has access to Safari for web browsing, I have found a way to quasi circumnavigate getting logged out randomly during the day/overnight with Jamf School.   With Safari, load your Jamf School instance and sign in, be sure you're on the dashboard. Make the main page an "app" by going to File > Add to Dock or Share > Add to Dock. If anyone isn't aware, this will make essentially the Mac equivelant of a web clib from iPadOS and place it right in your dock, only to access your Jamf School instance. I have found that after not using for a couple days, I am still logged in and may only need to click on a sidebar item to "reload" Jamf School. During the day, usually I find I can navigate anywhere at anytime without being prompted for login credentials, and again, most I need to do is click on a sidebar option to reload Jamf. Been working without failure for the past coupl

Hi All, I'm deploying Logic Pro X in a multi user environment (AD bound Macs) for the first time, and am wondering how to make the experience as smooth as possible when a new user logs in for the first time. I think I'm fine deploying the additional content, but for each new user Logic prompts them to download it again on first run. If they press no then it finds the existing content just fine, but this is a student environment so I know at least some will just press yes and waste space (and time) downloading another copy of all the content for their account. Is there an easy way to skip this dialog on first run? If anyone has set up Logic in such a way before and has some pointers, it'd be very much appreciated. There are a couple of other things we'd like to achieve if possible, such as skipping the scan for audio units on first run, and the process of indexing apple loops on first run. Are these indices stored in specific files I could load in to the user template, thus skipping

Bonjour, L'option de restrictions des mises à jours aux administrateurs uniquement semble uniquement fonctionner pour les mises à jours mineurs (ex: 15.1 >15.2) mais pas pour les mises à jours OS (ex: sonoma > sequoia) est-ce normal ?  Sachant que le but étant d'empêcher les utilisateurs de mettre à jour eux-mêmes vers les dernières versions de macOS sans notre autorisation, afin d'éviter les bugs possibles avec les nouvelles versions.

I've created a set of compliance rules based on CIS Level 1 for Sequoia, I've created guidance, and saved the settings. But the "Jamf Pro Upload" button remains greyed out. I've uploaded before with a similar workflow, but I can't get the button to become clickable. The guide doesn't mention what criteria is required to make the button usable. When creating guidance I've tried the viewing project button, and the upload button is still greyed out. And saving settings, and the upload button is still greyed out. Tips? Tricks? Suggestions? I /could/ manually upload everything... but why when there's a button to do it for me (supposedly).

We tried this and several other approaches to no avail, are there any currently-working solutions to change the keyboard input language programatically? #!/bin/bash # Script to set the default keyboard layout to British # Set the keyboard layout to British/usr/bin/defaults write com.apple.HIToolbox AppleCurrentKeyboardLayoutInputSourceID -string "com.apple.keylayout.British" # Clear the keyboard layout cache/usr/bin/defaults delete com.apple.HIToolbox AppleEnabledInputSources # Add the British keyboard layout to the list of enabled input sources/usr/bin/defaults write com.apple.HIToolbox AppleEnabledInputSources -array-add '<dict><key>InputSourceKind</key><string>Keyboard Layout</string><key>KeyboardLayout ID</key><integer>2</integer><key>KeyboardLayout Name</key><string>British</string></dict>' # Restart the HIToolbox process to apply changes/usr/bin/killall -HUP SystemUIServer echo "Default keyboard l

How do I generate an mdm profile to populate mdmProfileData for a return to service API call?https://learn.jamf.com/en-US/bundle/technical-articles/page/Return_to_Service.html#ariaid-title3

We are trying to change the MacOS Date & Time setting "24-hour time" on 15.2 via a script. There is nothing recent / working anywhere on the web. Is it impossible?

I have set up Cache Server 1 in City A, where I added the subnets of this location in the "content cache for" section. For my local network, I used the "custom public IPs" option and added a TXT record to the local DNS. This configuration is working as expected. Now, I am setting up Cache Server 2 in City B. The configuration is the same as in City A, ensuring that the subnets in City B fetch cached content from Server 2. I have also configured them as peers, with no parent settings in place, and both City DNS servers are synchronized with each other.   Q1: How is data served to clients in City B if Cache Server 1 already has the same files? Q2: What changes should be made so that, in the event one server goes down, devices at both locations can still retrieve data from the other server? Additionally, while both servers are available, how can we ensure that devices access their respective server to minimize latency? Q3: How do peers work in this setup? If Server 1 has a file, does