Forum Posts
ASM ID creation
We recently updated to iOS 17.3 on our iPads, which required us to re-sign in to the students' Apple IDs. During the sign-in process, some of them encountered verification failures. In the past, we would resolve this issue by deleting the account in ... View more
Release devices
What is the best way to release a device when it's no longer in your organization? You are able to do it through Jamf School or Apple School Manager, which option should you use?Thanks! View more
Un-enroll Device and change owner.
Hi, I'm an Admin of Jamf School.I want to unenroll and unmanage it. I have to give it back to a student and let him manage with his own personal Apple ID.Could you please help me on that? Thanks View more
Jamf Teacher Only Showing as an iOS app
Since we have been having so many problems getting Apple Classroom to consistently work on our MacBooks,(due to bluetooth, wifi, airplay, and various issues that Apple cannot seem to help us fix), I started looking at Jamf Teacher. My first step seem... View more
iMovie for iPad says installed on JamfSchool but its not showing on device
Hi Everyone!does anyone have any idea why the managed iMovie app will say its installed on the device but not at all appearing on the home screen nor listed under apps in the settings page? The user had originally decided that they would install the ... View more
Jamf Teacher - classes not showing for multiple teachers
Hello We've been using Jamf school with Apple School Manager and Office 365. Users get synchronized from Azure to ASM (default as student). In ASM, first the users (teachers) get the teacher role and then the classes are created. They then get synchr... View more
Keep Office 365 signed in between Shared iPad
In Jamf school, our iPads are set up as Shared iPads. The managed Apple ID's are automatically created from Azure AD with SCIM. We have also enabled federated authentication. We would love to see the students already be signed in to Teams, OneDrive,.... View more
Synology NAS - iPad file management
Hello everybody,we would like to use a Synology NAS as a storage location for shared iPads. We use Jamf School and the teachers should store their data on the NAS and make it available to the students via the Classroom app. Can you add a storage loca... View more
Can't see paid apps in Apple school
Evening. I hoping someone may be able to help me. I am very new to being a technician so am quick to learn but honest when I don't know something. I didn't know anything about this migration from VPP to ASM. I went to buy an app the other day from VP... View more
Schoolwork en Jamf Classess
I create classes with names like 0_blue or 1A in Jamf School they have a couple students but no teachers. They are synct with SFTP, listed in de schoolwork app and teachers create their own classes from the classes 0_blue of 1A. Teachers creating cla... View more
Shared Ipad User storage
When i look at shared users on one ipad it shows that users have used all of their storage quota even though there are no photos or videos saved for the users and it is just the apps installed to the ipad. How would i go about finding what is using t... View more
Jamf School Authenticate
I see that we can select enroll autenticate method from local users from Jamf School or select Azure, LDAP or Google. At the moment we use local users from Jamf and that option let us to install some apps, someone that use Google option can tell us i... View more
Location Issue Causing Problems with Sync
I am managing 60 iPads in a one-building school district. When I uploaded users to ASM it added a duplicate location for my school. One of them was manually created, the other is SFTP. When I sync to Jamf, it is only syncing the accounts that were ma... View more