Cannot connect to iTunes Store

[akehren]

I'm trying to push apps out to an iPad and they are all coming back with the error "Cannot connect to iTunes Store". I know I have licenses for all the apps. My DEP connection is current. All of my VPP Accounts connections are current. When I go into Global Management Settings there are exclamation points by GSX Connections (we never set this up), VPP Accounts, and Device Enrollment Program. I checked Apple's status site and everything related to those is green. My DEP says it synced a minute ago.

We're running Jamf version 10.13.0-t1559772983 on a Windows 2008 Server VM. (We need to migrate to a new VM before we can upgrade jamf any further).

Any thoughts?

[bbradley]

I'm having the same issue. None of my apps or Self Service is being installed on any of my new iPads that I'm deploying.

[karenmartin]

I noticed this issue yesterday afternoon, and it is still a problem this morning.

[karenmartin · Accepted solution]

contacted Support... this is their response: 'Yesterday there were some widespread issues w/ the App store in general, My advice would be to cancel failed commands for that device, then push the app once more and try to install on a different network to rule out any network interference.'
I highly doubt network interference is the issue for us, b/c this is happening on about 1/2 dozen devices, across our school district. I will post any updates I get...

[kerouak]

umm, Those Exclamation Marks are for information only..
Have you clicked on one of them??

[akehren]

Looks like it must have been a temporary Apple issue. All of the apps installed this morning at 7:30.

[akehren]

kerouak - Thank you, I had tried hovering but not clicking. <facepalm>