Deploying CrashPlan for Small Business

JeffA
New Contributor II

Has anyone had success deploying CrashPlan for Small Business? I have repackaged the installer several different ways in Composer. I am just deploying a pkg through a policy. It installs the application but when I launch it I receive "cannot connect to background service".

I haven't been able to find any information on it. Anyone know what might be causing this issue. Thanks.

2 REPLIES 2

paperfixie
New Contributor II

Looking into doing this soon potentially, I'll give a like for visibility.

Here's the documentation on what's happening though if that helps out:
https://support.code42.com/CrashPlan/6/Troubleshooting/Cannot_connect_to_background_service

robertliebsch
Contributor

I hate to say it, but have you rebooted? We have packages that we deploy as part of our DEP or Quickadds and every time, it fails to connect to background service until after a reboot.