for a few weeks now we've been getting messages that the inventory has failed. The log looks like this:
An error occurred while running the policy "Update Inventory" on the computer "xxx". Actions from policy log: Executing Policy Update Inventory Running Recon... Retrieving inventory preferences from https://xxx.jamfcloud.com/... Locating accounts... Locating package receipts... Searching path: /System/Applications Locating software updates... Locating plugins... Locating printers... Searching path: /Applications Locating hardware information (macOS 12.2.1)... Software update timed out after 300 seconds. The complete policy log is available in the JSS at: https://xxx.jamfcloud.com/policies.html?id=1&o=l Computer Info: ID: xxx IP Address: xxx Serial Number: xxx
Can someone tell me what's going wrong? The inventory there for too long and then he breaks it off?
It looks like the solution is the one posted by @gachowski at https://community.jamf.com/t5/jamf-pro/recon-error-software-update-timed-out-after-300-seconds/m-p/2...
I adjusted the update inventory policy and added sudo launchctl kickstart -k system/com.apple.softwareupdated under Files and Processes