Self Service not reachable

[FlorianMoennig]

Hi folks, 

Since I updated my MacBook Air to 11.5.2, I get an error message in Self Service.

Jamf Pro Server cannot be reached. 

Everything else seems to continue working. Does anyone else have a similar problem?

I'm using Jamf Pro Cloud.

Thanks in advance,

Florian

[junjishimazaki]

Can you run sudo jamf manage? If that works, then run sudo jamf policy

[Walker896]

If Self Service is not found in the Applications folder, you can determine ... the OIT or HST Environments will be the items made available in Self Service.

MyAARPMedicare

[FlorianMoennig]

Hi, 

thank you for your quick response. Unfortunately, I have the same behaviour after I have run the commands.

[Nick1403]

Hi @FlorianMoennig, 

I have the same problem with a few users.

Jamf Pro Cloud
Jamf Pro: 10.31.1-t1628520988
macOS: 11.2.3 & 11.4.0

different networks

No solution yet.

[scottb · Accepted solution]

@FlorianMoennig  See this thread for more info - the last post has something that fixed for them.

Self Service Won't Connect