Posted on 01-12-2024 01:50 AM
Good morning,
We have a shared iPad with button on/off broken, then we can't make a DFU.
Student forgot the pincode and restarted the iPad, then it not have WiFi to control by Jamf portal, we can't do a DFU because on/off is broken and warranty want to disable FindMy iPad because it's enabled on all shared iPads.
Anyone have an idea to apply?
Thank you very much
Posted on 01-16-2024 08:35 AM
At the moment we open a case with Apple support and the sent a link to request deactivated Find My.
More news in a few days.