Disable find my shared iPad

ASVtechnology
New Contributor III

Good morning,

 

We have a shared iPad with button on/off broken, then we can't make a DFU.

 

Student forgot the pincode and restarted the iPad, then it not have WiFi to control by Jamf portal, we can't do a DFU because on/off is broken and warranty want to disable FindMy iPad because it's enabled on all shared iPads.

 

Anyone have an idea to apply?


Thank you very much

2 REPLIES 2

ASVtechnology
New Contributor III

At the moment we open a case with Apple support and the sent a link to request deactivated Find My.

 

More news in a few days.

Shirley233
New Contributor

To deactivate the Find My feature without password, you can use DNS bypass or contact Apple. How to Turn Off Find My iPad with or without Apple ID Password in 6 Ways