Jamf Nation Community

john-hsu · 02-20-2021

Good Afternoon, I was curious if anyone is experiencing odd behaviors with Macintosh Self Service after the 10.27 Jamf Cloud Upgrade. When I started my initial testing, I noticed that the Self Service application was not showing any categories. I wen...

john-hsu · 07-31-2023

Apple updated their Terms and Conditions at the end of last week in Apple School Manager (and I assume Apple Business Manager). The Terms and Conditions need to be accepted before Automated Device Enrollment will work again. Has someone accepted the ...

john-hsu · 06-26-2023

Yes, I'm seeing the same issue with our Jamf Cloud instance with 10.47.0. Has anyone made a Jamf Support ticket yet?

john-hsu · 05-18-2021

@elsmith Yes, I can confirm that this issue was fixed in 10.28 with Self Service.

john-hsu · 02-23-2021

I heard back from Jamf Support. They are unable to reproduce the issue. The Jamf Support person has filed an internal product issue for this Self Service behavior. It is PI-009394. If you haven't already filed a Support Ticket, please file one. If yo...

john-hsu · 02-23-2021

Scrolling has never seemed to help in my case. In my fleet of around 600 systems it either works or it doesn't. There's a wide variety of systems out there. On my sample of the 10 systems that I tested in my fleet: • 1 is a M1 Mac• 5 of the systems a...

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Re: Odd Behavior with Macintosh Self Service after 10.27 Jamf Cloud Upgrade