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bethjohnsonJamf Heroes

Tech Thoughts

Paying it ForwardBlog

This past July, I gave my third-ever presentation at a large conference: "swiftDialog for Overworked MacAdmins," at the Penn State University MacAdmins Conference. It wasn't my first time: I also presented in 2024 at MacAdmins on the topic of Compliance, and at the Consortium of Liberal Arts Colleges as part of our security response team on a phishing response workflow. I'm not a big name speaker. I'm not a well-known blogger, or tech writer, or popular person on Slack. I'm not on LinkedIn. I don't have any particular expertise, or much formal training. I'm not even a people-person. So what do I think I have to contribute to the community? I think, like you, that I have a lot to offer. Let me tell you why. If you're at all like me, and I think most IT admins are, we're just doing the best we can in often difficult circumstances: slim budgets, staffing issues, fractally-expanding scope of work. I don't know anyone who has enough time to do all the professional development work they thin

170

1 hour ago

dnayesContributor

General Discussions

JAMF SYNC

Does JAMF Sync suddenly require a your JAMF server to be cloud based? I’m suddenly having issues syncing jamf sync to our on prem jamf server and it has an error referencing a cloud based server which we dont have.

100

1 hour ago

mari_moriEmployee

San Francisco Apple Admins

🍎 San Francisco Bay Area Apple Admin User Group - In-Person and Virtual Options

🍎 San Francisco Bay Area Apple Admin User Group - November MeetupJoin us for knowledge sharing, networking, and discussions with fellow Apple admins! 📅 Event DetailsDate: November 13, 2025Time: 5:30 PM - 7:30 PMLocation: Computer Care700 Airport Blvd, Suite 110Burlingame, CA 94010 🎯 What's on the Agenda?Featured Speakers Erin Merchant (MacAdmin Foundation) - MacAdmin Foundation Computer Care - Speaker TBD 🥂 Food and DrinksDrinks and food generously sponsored by Jamf 🌐 Attendance OptionsPlease let us know in comments if you can attend in-person or virtually so we can prepare the food/ refreshments appropriately. In-Person: Join us at Computer Care for the full networking experience Virtual: Can't make it in person? We've got you covered with Zoom 🤝 Why Attend? Connect with fellow Apple admins in the Bay Area Learn from industry experts and community leaders Share experiences and best practices Network with peers facing similar challenges\ Registration Required:Plea

30

1 hour ago

mari_moriEmployee

San Francisco Apple Admins

🍎 San Francisco Bay Area Apple Admin User Group - In-Person and Virtual Options

🍎 San Francisco Bay Area Apple Admin User Group - November MeetupJoin us for knowledge sharing, networking, and discussions with fellow Apple admins! 📅 Event DetailsDate: November 13, 2025Time: 5:30 PM - 7:30 PMLocation: Computer Care700 Airport Blvd, Suite 110Burlingame, CA 94010 🎯 What's on the Agenda?Featured Speakers Erin Merchant (MacAdmin Foundation) - MacAdmin Foundation Computer Care - Speaker TBD 🥂 Food and DrinksDrinks and food generously sponsored by Jamf 🌐 Attendance OptionsPlease let us know in comments if you can attend in-person or virtually so we can prepare the food/ refreshments appropriately. In-Person: Join us at Computer Care for the full networking experience Virtual: Can't make it in person? We've got you covered with Zoom 🤝 Why Attend? Connect with fellow Apple admins in the Bay Area Learn from industry experts and community leaders Share experiences and best practices Network with peers facing similar challenges\ Registration Required:Plea

00

1 hour ago

OS1R1SNew Contributor

General Discussions

Possible to deploy a package that runs when certain events occur?

Hello,I am trying to make a LaunchDaemon that will run a script I packaged in composer when it sees that MDM profiles have been removed from the machine.The idea is to make it easier for our end users to be enrolled into JAMF from our past MDM. As I understand it there might still be some user interaction needed but we are trying to make it as seamless as possible given that wiping is not really an option on our side nor do we have the bandwidth among the team to be able to this. In essence we deploy the package and the plist files to the end users machines(using current MDM), and when the machine becomes unmanaged from said MDM, it kicks off the process of running the pkg which contains a script to renew MDM profile. I think if the pkg is signed then we should not see too much need for user interaction. Let me know if this is feasible. Our other thought was to create a swiftDialog that walks users through running the pkg themselves but of course that is not foolproof.

201

1 hour ago

H

heavymeta80Contributor

General Discussions

Script help to log off and clear desktop on shared machine

So I posted asking for help on this here site with a script to automatically force log off users after 30 minutes and to wipe the desktop. A helpful soul provided me with something which does that and deletes the profile which does clear the desktop. Unfortunately that would not work for the people requesting this and they came back with a new wrinkle: they wanted 2 desktop shortcuts to a couple of websites which need to be preserved when the log out and wipe takes place.I thought I found the right way to go which works in Terminal as well as when the following lines are in their own script in Jamf.find /Users/libuser/Desktop -type f -not -name "Click Here to Open a Ticket with ITS.webloc" -and -not -name "Library Homepage.webloc" -exec rm {} \;killall loginwindowThe problem is, the find command doesn’t run even though the killall loginwindow one does. If I can just get the find command to run then I’ll be all set. I read that maybe glob would work better instead of find here but I can

455

H

1 hour ago

MelissaDunhamEmployee

Women in Tech Apple Admins

Women in Tech JNUG Kick-off Session October 29!

Please join us for our official Women in Tech JNUG quarterly meeting on October 29, 2025 at 9AM CST! This is a virtual session where we will explore navigating the tech industry as women, as well as managing our careers and supporting each other. Our meetings will be held quarterly and our first one will be an introduction, an exploration of preferred topics, and a focus on navigating “squiggly careers”. We hope you can join us for this epic kick-off session! Use the QR code to join the session

dletkemanJamf Heroes

Failed to retrieve configuration on iPadOS v15.8.4

Heads up to my fellow Jamf community. We've been seeing iPadOS 15.8.4 iPads when reprovisioned can't be enrolled to Jamf School.  This may affect Jamf Pro too.  The exact error is "Failed to retrieve configuration".  I reached out to Jamf support and they said they have been getting reports of this from others and that this has been observed across different MDM providers.  Jamf reached out to Apple regarding this issue and this is exactly what they told me: Apple did get back to us just a bit ago, and they have identified the issue (they did not elaborate on what the issue was). The release is not ready yet though and at this time they couldn't give me an ETA on when that would release. For now I created an internal Jamf Product Issue so we can track customers and I have attached this case to that ticket (PI136109). Hopefully an update that fixes this issue will come out soon.  Jamf did say that they could reproduce my issue but had mixed results as one te

418032

2 hours ago

miniberryContributor

Women in Tech Apple Admins

Women in Tech - Let's Get To Know Each Other!

What's your favorite: - Resource when stuck in a rut and need answers? (aside from chatGPT) - Favorite beverage hot or cold- Role model in the tech world- Way to decompress after a stressful day - Hobby side from work

bfrenchValued Contributor

General Discussions

ios 26 and Apple ID

Anyone else out there noticing an issue where updating iPad to 26 is logging users out of their Apple ID’s??

dnayesContributor

Does JAMF Sync suddenly require a your JAMF server to be cloud based? I’m suddenly having issues syncing jamf sync to our on prem jamf server and it has an error referencing a cloud based server which we dont have.

100

1 hour ago

mari_moriEmployee

San Francisco Apple Admins

🍎 San Francisco Bay Area Apple Admin User Group - In-Person and Virtual Options

🍎 San Francisco Bay Area Apple Admin User Group - November MeetupJoin us for knowledge sharing, networking, and discussions with fellow Apple admins! 📅 Event DetailsDate: November 13, 2025Time: 5:30 PM - 7:30 PMLocation: Computer Care700 Airport Blvd, Suite 110Burlingame, CA 94010 🎯 What's on the Agenda?Featured Speakers Erin Merchant (MacAdmin Foundation) - MacAdmin Foundation Computer Care - Speaker TBD 🥂 Food and DrinksDrinks and food generously sponsored by Jamf 🌐 Attendance OptionsPlease let us know in comments if you can attend in-person or virtually so we can prepare the food/ refreshments appropriately. In-Person: Join us at Computer Care for the full networking experience Virtual: Can't make it in person? We've got you covered with Zoom 🤝 Why Attend? Connect with fellow Apple admins in the Bay Area Learn from industry experts and community leaders Share experiences and best practices Network with peers facing similar challenges\ Registration Required:Plea

00

1 hour ago

OS1R1SNew Contributor

General Discussions

Possible to deploy a package that runs when certain events occur?

Hello,I am trying to make a LaunchDaemon that will run a script I packaged in composer when it sees that MDM profiles have been removed from the machine.The idea is to make it easier for our end users to be enrolled into JAMF from our past MDM. As I understand it there might still be some user interaction needed but we are trying to make it as seamless as possible given that wiping is not really an option on our side nor do we have the bandwidth among the team to be able to this. In essence we deploy the package and the plist files to the end users machines(using current MDM), and when the machine becomes unmanaged from said MDM, it kicks off the process of running the pkg which contains a script to renew MDM profile. I think if the pkg is signed then we should not see too much need for user interaction. Let me know if this is feasible. Our other thought was to create a swiftDialog that walks users through running the pkg themselves but of course that is not foolproof.

201

1 hour ago

H

heavymeta80Contributor

General Discussions

Script help to log off and clear desktop on shared machine

So I posted asking for help on this here site with a script to automatically force log off users after 30 minutes and to wipe the desktop. A helpful soul provided me with something which does that and deletes the profile which does clear the desktop. Unfortunately that would not work for the people requesting this and they came back with a new wrinkle: they wanted 2 desktop shortcuts to a couple of websites which need to be preserved when the log out and wipe takes place.I thought I found the right way to go which works in Terminal as well as when the following lines are in their own script in Jamf.find /Users/libuser/Desktop -type f -not -name "Click Here to Open a Ticket with ITS.webloc" -and -not -name "Library Homepage.webloc" -exec rm {} \;killall loginwindowThe problem is, the find command doesn’t run even though the killall loginwindow one does. If I can just get the find command to run then I’ll be all set. I read that maybe glob would work better instead of find here but I can

dletkemanJamf Heroes

Failed to retrieve configuration on iPadOS v15.8.4

Heads up to my fellow Jamf community. We've been seeing iPadOS 15.8.4 iPads when reprovisioned can't be enrolled to Jamf School.  This may affect Jamf Pro too.  The exact error is "Failed to retrieve configuration".  I reached out to Jamf support and they said they have been getting reports of this from others and that this has been observed across different MDM providers.  Jamf reached out to Apple regarding this issue and this is exactly what they told me: Apple did get back to us just a bit ago, and they have identified the issue (they did not elaborate on what the issue was). The release is not ready yet though and at this time they couldn't give me an ETA on when that would release. For now I created an internal Jamf Product Issue so we can track customers and I have attached this case to that ticket (PI136109). Hopefully an update that fixes this issue will come out soon.  Jamf did say that they could reproduce my issue but had mixed results as one te

418032

2 hours ago

N

ntavassoliContributor

General Discussions

Managing Inactive/Disconnect Computers - Jamf Protect

In our Jamf Protect tenant, we have a multitiude of devices that have been retired and no longer in use. They still show in Jamf Protect unless we manually delete them and skew our results. Is the correct process to keep our Jamf Protect Computers inventory tidy to manually delete them from Jamf Protect? Does Jamf Protect have any auto-expire policies? For example, if disconnected for 6 months then purge device from Jamf Protect.

tsparrNew Contributor

Cincinnati Apple Admins

Cincinnati User-Group KickOff

Calling all Cincinnati Apple Admins!We're launching the Cincinnati Jamf User Group, and we'd love for you to join our first virtual kick-off meeting! Whether you're a seasoned Mac admin or just getting started, this is your chance to connect with local professionals who share your passion.What: 30-Minute Virtual Kick-off MeetingWhen: November 18thTime: 6:00 PMWhere: Microsoft TeamsWant to attend? Feel free to use the link or DM me your email, and I'll send you a direct meeting invite!Agenda: • Introductions • Group vision and goals • Networking and Q&AIce breaker: Be ready to share your first Mac product or a fun tech hobby!Let's build an awesome community of Apple administrators together!

10

T

5 hours ago

nkcallNew Contributor

General Discussions

Jamf Pro API for getting the membership of a static computer group

Is there any Jamf Pro API (not the Classic API) that allows retrieval of the membership of a given static computer group?I found the endpoint GET /v2/computer-groups/smart-group-membership/{id}, which returns the membership of a smart computer group, but I couldn’t find a corresponding endpoint for static groups.If there isn’t a Jamf Pro API for retrieving the current membership of a static computer group, what’s the recommended way to add a computer to an existing static group using only the Jamf Pro API?

414

6 hours ago

Muhammad AsifVisitor

General Discussions

SCEP Client Certificate Not Issued via JAMF School

Dear JAMF Support Team,We have configured NDES on our internal Root CA and verified that the iPad can reach the NDES URL (https://ip/certsrv/mscep/mscep.dll) — communication is working correctly.For testing, we created a new SCEP profile in JAMF School and pushed it to the iPad. The Root CA certificate payload was successfully pushed and is reflecting on the iPad.Issue: The client certificate is not being issued. There is no certificate request appearing in the Certificate Authority. Communication between iPad SCEP profile and CA is not occurring as expected. Steps already completed: Root CA certificate pushed to iPad via JAMF School → verified installed. NDES installed and configured on Windows Enterprise CA. SCEP profile created in JAMF School with correct NDES URL and shared secret. Verified iPad can access the NDES URL via Safari. We request: JAMF School NDES / SCEP documentation to verify proper configuration. Guidance on troubleshooting why the SCEP profile is not gen

161

7 hours ago

roman.savuliakVisitor

Jamf Developers

JAMF PRO api - how to detect "actively managed by MDM" status

I am using computers-inventory endpoint to fetch Devices, from JAMF Pro. I need to differentiate - which of devices returned are actively managed by JAMF, meaning there is profile it is active, device is not abandoned, etc. I am confused with amount of properties with similar names and unfortunately docs don’t have any explanations to them. It’s for example remoteManagement.managed, mdmCapable.capable, mdmProfileExpiration, userApprovedMDM and so on. So question is - what is the algorithm to tell end user, based on JAMF Pro API - that this device is controlled now by MDM and this one is not?

80

9 hours ago

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