Folks,I'm a new learner of Jamf. When I explore I found that no option to check the device ownership in Jamf nevertheless the devices are enrolled via user-initiated enrollment unable to find it's COD or BYOD. Kindly help on this. Thanks.

Hi everyone,I have created a time profile that blocklists every single app on the students' iPads from 7pm until 7am to ensure the children are not using their devices at inappropriate times. However, it doesn't seem to work and the profile doesn't appear to run.  Any advice would be greatly appreciated?Thank you

Hi,We are migrating our iOS devices from MobileIron to Jamf Pro, and I'm looking for assistance on auto-configuring the Ivanti Secure Access Client app (formerly Pulse Secure) for our users.In MobileIron, we achieved the connection configuration via a VPN policy, which we then associated with the Ivanti Secure Access Client app. However, in Jamf Pro, I am facing a couple of challenges:I cannot find a sample PLIST XML configuration for the Ivanti Secure Access Client app to use in the App Configuration section within the Mobile Device App. Neither the suggested AppConfig Generator nor online resources have provided any examples.When trying to create a VPN configuration profile in Jamf Pro, I couldn't find a way to associate it with the Ivanti Secure Access Client app as we were able to do in MobileIron.If anyone has any suggestions or experience in resolving these issues, I would greatly appreciate your input:Is there a sample PLIST XML configuration for the Ivanti Secure Access Client

how spot on is the mass action update command for IOS devices (iPad) in jamf? ive been told its a known hit or miss issue - all else being equal, device is on wifi etc 

We just had a massive panic. We had the majority of our students Managed Apps vanish from their iPads for about half an hour. I think it might be to do with "Safelist and blocklist applications Supervision". We had it enabled a while ago to block Social Media and Games. We have the App store itself blocked but on a previous MDM students found a way to bypass this, hence we had the additional restrictions.Earlier two students were having an issue where they said that Gmail kept deleting itself every few days. I unticked the restriction on Social Media just in case somehow it was causing issues for the students' Gmail app. This should have relaxed restrictions if anything. But soon after students were coming to us in droves saying that they had lost all their apps from their iPads. I disabled the "Safelist and blocklist applications" restrictions entirely, then a few minutes later tried adding Apps to a different group and suddenly all the student apps came back, much to our re

Hello,Is it possible to prevent iPad users to remove JAMF profiles from their devices? iPads are enrolled through AC2 (not DEP). Users are able to reach the profile under their iPad settings and simply click "Remove profile". This is causing huge constrains in managing our iPad fleet.Thanks!

I have read in https://itwire.com/business-it-news/security/jamf-taps-into-azure-sentinel,-and-patches-more-apps.html that Jamf Protect can now integrate with Azure Sentinel. Is there documentation available on how to do this?

Anyone had to do this before? If so, mind sharing how you did it? When using the basic instructions from Splunk to install, a plist file is put (by the splunk service when calling an enable-boot command) into /Library/LaunchAgents which isn't going to work well for gathering logs from system.log when logging in as a standard user account, and in fact it fails to launch at all. Per some internet searches, I placed the plist in LaunchDeamons which seems to work but is causing some concerning login behaviors (delay, screen blanks out for 10 seconds, etc). Wanted to see if anyone had done this before and I'm just missing something about the "proper" way to do this. Before you ask why we'd want to install the forwarder on individual endpoints, let me just clarify that this is not my idea.

Hi,I forgot my Jamf Pro login password. How can I forget my password?Thanks,Trinh Tran

https://www.theverge.com/2023/3/27/23658317/ios-16-4-new-emoji-safari-web-push-notifications-voice-isolation

Hello all.What is the best naming convention to use for Jamf. We recently talked to a systems engineer, who stated that having the Serial Number in the name is not a good practice, from a security standpoint. That it is not good to have serial numbers exposed.What naming convention do you use for your devices in jamf?

I just wanted to know how I will be able to manage the app notification on macOS through JAMF. Like as SwiftDialog app is installed on my mac but I can see its notification is turned off by default in System Settings/Notification. I want to turn on for SwiftDialog and also its feature has to be managed for both type, banners and alerts, any idea?

Hi JAMF Nation We're starting to use JAMF in our business and so far, everything is working smooth. We have a special namingconvention for our Windows notebooks and now also want to mirror this naming convention to our Macbooks - so they would start with MBSMB**** (4-numbers) Is there a way to create a script that automatically sets the computername & local host name to that naming convention that also automatically counts upwards? So starting from MBSMB0001 and automatically counting upwards. Otherwise we'd have to manually type in the name for every Macbook. If this is not possible: what would be the easiest script to give that specific naming convention? I'm not very familiar with scripts at all, so I thought I'd ask you guys for help. :-) Thanks a lot. 

So none of our devices are prompting users to sync their passwords after they change it via IdP.  I checked the Jamf Connect configuration profile and it looks to have all the settings correct.  NetworkCheck is set to 15 and we have the Jamf Connect notification profile enabled under Settings>Computer Management>Security.Jamf Support told me it could be hidden behind the time and that i should click on it to look for the notification.  I had a device that updated the password days ago and when i click on the time there is no password notification there.Has anyone seen this?  Any way to force a password sync? EDIT - After messing around on my device right after posting this I have noticed that the Jamf Connect icon is not in my menu bar.  If i launch it and click Connect it then prompts me to sync the password.  Is there a way that I can have this app launch on boot and have it automatically logged into?

I configured the wonderful Support app today, and everything seems to be working the way I want it to, except for the custom logo I'd like to use (our institution's logo). I edited the image size down to 48x48, and put the file in the recommended location (/Library/Application Support/[our institution name]/[image file]), though the image will not appear in the Support menu on my test device. When I edit other features in the config profile, the changes take place almost immediately, but the logo has yet to change. Anybody familiar with deployment of this app have any pointers/ideas?

Lightspeed just released the newest version of filter agent that completely changes how it works based on Apple's system extensions. This is completely different from the way it worked before. If I were to update it via auto update it would give the users a number of permission prompts that they could decline. LS released some documentation for updating these permissions automatically via MDM but frankly the instructions are kind of confusing for a relative newb. Could one of you kind experts perhaps take a look at these instructions and boil down what I need to do? Thanks in advance!

I was curious to know how I will understand that if any app is creating any issue on my mac or to other app installed on my mac? Which log will help me to understand that this app is creating issue on mac or creating issue to other app running on my mac? Like as wifi log, system log, install log they do have their own purpose for administrator to let them understand what is done or going on. I need a solution like that. Any help will be appreciated.  

Hey all. I finally got a chance to refine this little Self Service app and it works great. User can now pick a folder to sanitize in preparation for moving to the OneDrive Synch folder. Still have a lot of non-compliant Mac users who need to get important stuff in the Cloud. The script we have now in production doesn't give the user a choice. It automatically runs on their existing OneDrive Folder, which is okay, but I would like users to be able to run it in advance before they even sign into OneDrive for the first time to avoid synch errors right off the bat. Before this gets into production, however I have two questions. How to best prevent a user from selecting any any folder outside their own home directory, where illegal character removal might break something. How to make it so this script also fixes illegals in the parent directory? It may not seem much to ask someone to fix ONE illegal filename manually after the script fixes the other 3,000, but I want to make it bul

Hi everyone, I am hoping someone might be able to help me out with an issue I just started running into. Also wondering if anyone else is having this problem.We have been using the built in "Software Updates" policy in Jamf for years now, and it has been working great for installing macOS updates for our end users. However, the last couple of months, something has changed where the policy no longer only installs security updates and feature updates for the current OS, but will force the device to upgrade to the latest macOS without any warning or prompts. This is problematic for us, as some of our users have software that has not been made compatible with macOS Ventura yet. The only way to downgrade from Ventura is to wipe the computer, so that becomes extremely time consuming and annoying for our users.Is this a bug with the Software Updates policy or is this now the intended design? If it is the latter, does anyone have a better way to run updates for the current OS the user is on, i

Hi,I try to install VPP apps on an iPad, but the following message appears: Device was busy. Will try again. It is the same with the automatic installation of the Self Service app. iPad : battery :more 90%unlocked, but temporary session onlyconnected on WiFi (Internet access ok) I try : Clear code : Bad requestSend blank notification -> nothing on the iPadRestart : work I don't see the problem. Thanks for your help.

on windows i can right click on a file or folder and choose "scan with cortex". i may just be an idiot... but how to you start a manual scan from a mac?

Thought I would share this incase anybody else needed to see if they had a certificate installed on the local machine. The variables can be set to look for a specific name of a variable and the location where it should be installed. Tested on 10.9 & 10.8 #!/bin/bash ## Used to check for a certificate & it's location. # VARIABLES cert_name="certname" desired_keychain="/Library/Keychains/System.keychain" if [[ `security find-certificate -c "$cert_name" $desired_keychain 2>/dev/null` ]]; then echo "<result>Installed</result>" else cert_search=`security find-certificate -c "$cert_name" 2>/dev/null | grep "keychain:" | awk -F """ '{ print $2 }' 2>/dev/null` if [[ $cert_search ]]; then echo "<result>Non-System Keychain: $cert_search</result>" else echo "<result>Not Found</result>" fi fi ex

Hello Community, At the moment we have 50 Macs. On all Macy, the user are local admin. On all Devices we have a local account with admin rights, too. Now we want to delete the local admin rights for all user. Only our local account geht local admin rights. My question is: Can every help me to delete the local admin rights with a script? That only our local admin get the admin rights? Many Thanks for help!Christian

Hello everyone,We starting to use/distribute Jamf Teacher. We don't have any problems with device at all. But when it comes to Macs the app gets installed but you can't use it. When starting it prompts for server adress, username and password as shown bellow.I think there's something we missed? For devices you need to configure with an app code. But shouldn't it be the same for computers?

Hi All,We suddenly have few Macs, after restart/shutdown, user not able to login to their account.All Macs are Filevault enable and users are default added into Filevault (we use AD – mobile account). Our local admin, is also Filevault user and disk owner. But we can’t even login as our local admin. It just will then show a black screen and then will loop back to the login page.We are able to temporarily fix this by reinstalling macOS (without erasing the disk).Has anyone experienced the same issue?There were no changes to any of our exsiting policies in JAMF.We are also using McAfee as our endpoint security, including the encryption as well.