Hi all, We have a bunch of iPads in our organisation that users have logged on to iCloud using their personal Apple ID. some of these users have since left the organisation. is there a way to force log them out from iCloud on Jamf Cloud? No data backup needed as long as we can log them out.   Thanks

hello, I have removed applications manually from the computer, in this case it is oracle, but in the jamf console for some reason it still appears in Package Receipts, what can I do so that these records no longer appear, what should I delete?at the moment I have these records, but I have deleted everything but I still have these records, in the MAC where can I go to delete so that they no longer appear to me.com.oracle.jdk-11.0.14com.oracle.jdk-17.0.5com.oracle.jdk8u321com.oracle.jre

I have read that iPads wont do automatic updates as long as they are in Single App mode. Can someone confirm this? We will hold test at university with those and it would be really bad, if an iPad started an OS Update during the test by some mistake. But if that is true it would not be an issue, as they are all in SAM.

Hello all,   I am struggling getting OneDrive to silently sign in and redirect folders.  I have researched previous posts, and am using Microsoft's guide here: https://learn.microsoft.com/en-us/sharepoint/deploy-and-configure-on-macos to no avail. Here is my configuration policy below -- can anyone take a look and see what I'm missing?  I swapped out my real tenant ID with (Tenant ID) for the sake of sharing.  Thanks for your help.   <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1"> <dict> <key>KFMBlockOptOut</key> <True/> <key>KFMSilentOptIn</key> <string>(Tenant ID)</string> <key>KFMSilentOptInWithNotification</key>

Today we are releasing Jamf Pro 11.17; highlights include: App Switcher for Jamf Platform ProductsAn app switcher has been added to streamline navigation between Jamf platform products and between multiple instances of a product. To use it, click the app switcher button in the top-left corner of the Jamf Pro interface. In the pop-up dialog, click a product to reveal its instances and shortcuts to top-level pages.Important: This capability requires logging in to Jamf Pro using OIDC-based single sign-on (SSO) configured in Jamf Account. If you do not have an OIDC identity provider (IdP), Jamf ID is available as an SSO option. For more information, see SSO with OIDC Through Jamf Account in the Jamf Pro Documentation. Suppor

Hi there, I’m wondering if it’s possible to configure Jamf Protect to alert on all activities related to Jamf Connect Privilege

Web Clips were configured in profiles, but no IPads were getting the Webclips. when I went into the webclips profile, it shows that the iPad has this installed. After going through a thread, I found that the App layout was configured without webclips, which prevented them from appearing.  Ok, I configured the webclips part of the App Layout and moved the apps to the home screen. Checked the Ipad and they shown up but without Icon Images even though they was added.  I went back into the Profile Web clips and removed the clips from there. Web back to the App Layout profile > Web clips and remove them. Readded them. i now have the clips but no icon images. Has anyone else had this.         

Hello all, after some testing and profile creation I have started deploying Apple TVs (4K 3rd Gen - no USB-C) in my school district [28 in testing phase]. As we deployed to our schools we ran into a problem where an Apple TV decided to stop communicating with our onPrem appliance (out of 12 deployed). The device seems to work properly regarding AirPlay use, code is issued and staff can cast to it. We setup ALL apple tvs to "Conference mode" which doesnt allow access to anything, including settings [no way to reset that way] Interwebs just mentions that we are out of luck and need to call Apple support in order to reset the device. So, now we we have a door stopper that can't be reset unless Apple support gets involved. Does anyone have tips or tricks on how the apple tvs can be reset without Apple support? Maybe someone had this issue and has some information. All other school sites will follow deployment and I will hate for this issue to happen to our apple tvs at some point

At Jamf, we’re committed to creating learning experiences that meet you where you are. Today, we’re excited to share the Get Started with Jamf Pro series in the Jamf Online Training Catalog is now available in French, German, Spanish, Japanese and traditional Chinese. This localization effort follows a complete refresh to our core Jamf Pro content for new and returning users. With 16 modules including videos, written key points, checking for understanding, simulations, and resources to continue learning, we hope to provide an accessible and solid Jamf Pro foundation for users across the globe. What is Get Started with Jamf Pro? The Get Started with Jamf Pro series contains everything you need to know to succeed with Jamf Pro. If you’re new to the product, start at the beginning where we cover the basics, like an introduction t

The devices that I am managing Shows as MacOS 15.3.1 and shows as up to date. I don't have any restrictions on MacOS update. somehow users are unable to see any new MacOS update? When I try pushing the update through Software update, it's failing. possible it's because these devices were user enrolled. I am trying to  get a MacOS 15.5 Pkg and make users download from Self service and update.  How to get the latest Pkg or any script that i can use. It's been 2 days of me trying all sorts of scripts and nothing works.  Thanks in advance

Hi, my institution is changing its policy so that private iCloud accounts will no longer be allowed on work devices. Is there a way to just log out all iCloud accounts on Macs automatically? Thanks in advance.

Hello everyone,   I've encountered an issue where some employees in our organization receive this notification on their MacBooks:     We are looking for a way to disable these notifications across multiple devices using Jamf Pro. Has anyone else faced this issue or found a solution to manage or suppress these alerts through Jamf Pro configurations? Any guidance or advice would be greatly appreciated. Thank you!

I have recently secured some unused iPads in our environment previously enrolled in JamfNow and wondering if it is worth enrolling them in JamfPro or just getting new devices (9th Gen or newer). Does anyone know when support or ADE will not be available for 5th and 6th generation iPads with JamfPro? Thanks!

Hi, is there a way to block the iCloud login on Mac? My users are not allowed to log into their apple account with their work Macs, so I want to block the access completely. Thanks!

If anyone runs into this when trying to install the Nessus Agent with Jamf Pro: Installation failed. The installer reported: installer: Package name is Tenable Nessus Agent installer: Certificate used to sign package is not trusted. Use --allow Untrusted to overwrite. I have a fix. Thanks to Bartłomiej Sojka for pointing out that it's a hard link, and suggesting the solution. It’s the package downloaded directly from the vendor https://www.tenable.com/downloads/nessus-agents, in the section Nessus Agents - 7.4.3, NessusAgent-7.4.3.dmg I think the visible package in the disk image is actually a hard link to a hidden package in the disk image, named .NessusAgent.pkg. I have no idea why. Here is me using “ls -la” to get a long listing of all the files, even hidden files, in the disk image: MacBookPro:Nessus Agent Install ladmin

I made two polices based on this posting:https://www.jamf.com/blog/reinstall-a-clean-macos-with-one-button/I've been able to get them to work a few times by purging the logs and waiting until check-in but since yesterday they don't seem to be functioning anymore and I'm trying to figure out why. The machine in question is online (and located about a foot from me) and while it does have Big Sur on it these policies have previously worked to download, wipe and reinstall Big Sur and then start the enrollment process. I've set the scope to specifically this one test machine as I previously have done but the logs don't show any changes. I was wondering if anyone has any ideas. I'd like to be able to re-apply these policies when needed without any issues. 

Hi everyone, I'm deploying the Global Secure Access (GSA) client on macOS using Jamf, following the official Microsoft documentation:https://learn.microsoft.com/en-us/entra/global-secure-access/how-to-install-macos-client The installation completes successfully, but on first launch, users are still prompted with the message:"Global Secure Access Client would like to add proxy configurations." Does anyone know how to pre-approve or automatically allow this proxy configuration request via a configuration profil

Hello people my name is Sanjeev Mansotra from Dubai. I'm new to this community, please help to solve my query. How can Jamf Safe Internet be integrated with existing school networks to ensure compliance with both local data protection regulations (such as GDPR or CIPA) and institutional cybersecurity protocols, while maintaining seamless network performance and minimal latency for students accessing educational resources across a multi-campus setup? Additionally, what strategies can be employed to monitor and enforce safe internet usage without infringing on user privacy, and how can Jamf's threat detection capabilities be customized to address institution-specific vulnerabilities and emerging threats?

Jamf Team, thank you for all-new Jamf Nation portal! It looks great and modern! First question I have - where are 3rd party products, versions tracking? Dropped? IMO it was useful 

Hello,   Experiencing a strange issue and was wondering if the community have seen this before. We run our users as Standard users, no admin access. We use a script to enable certain permissions, including printer management and wifi management. On a standard user account on a 2020 macbook pro, having run the following terminal commands as part of a script: /usr/bin/security authorizationdb write system.preferences.network allow /usr/bin/security authorizationdb write system.services.systemconfiguration.network allow /usr/bin/security authorizationdb write com.apple.wifi allow I am now able to "Forget" SSIDs, but it still prompts me for administrator username and password. Weirdly, you can see that it forgets the network regardless of whether I hit Cancel or put in local admin creds. Is this just a weird glitch that we'll have to deal with telling users "Just hit cancel", or is there something else I can do to fix th

Hi, Does anyone know if it is possible to increase the 'nettimeout=1' argument that Jamf Connect passes to ldapsearch after performing kerberos authentication to return user LDAP attributes? This is the full command built by Jamf Connect: /usr/bin/ldapsearch -N -Q -LLL -o nettimeout=1 -o ldif-wrap=no -H ldap://dc2.realm-name.net -b DC=realm-name,DC=net sAMAccountName=shortname pwdLastSet msDS-UserPasswordExpiryTimeComputed userAccountControl homeDirectory displayName memberOf mail userPrincipalName dn givenName sn cn msDS-ResultantPSO msDS-PrincipalName   Is it possible to change the default nettimeout=1 to a higher number? This is causing us issues when trying to get the menu bar up

Hi everyone, We are currently using Jamf Connect integrated with Entra ID, and our environment is configured to

Earlier I got a blank Dock in macOS after enrollment if I waited to long during the steps of macOS setup with account creation and everything. But now I get it most of the time. The only icon showing in the Dock is Finder.Anybody been having the same problem and/or know how to solve it for future enrollments?We’re in Jamf Cloud and fort the moment in version 11.15.1.

I am having issues with editing random configuration profiles in Jamf Pro.  When I click the name of the profile in the list of profiles, the details of the profile will load. When I click 'Edit' at the bottom, I just get a never ending spinning progress ring and the 'edit' page never actually loads. Has anyone else experienced this? I tried to search for the topic, but its such a generic search I couldn't find anything related to this specific thing..   

Jamf Pro has built-in dashboards, but many admins want the flexibility of Business Intelligence (BI) or reporting tools. JNUC 2019 introduced integrations with some of the most popular tools. We have been hard at work creating resources to help you get the most out of your data, and now we want to see your dashboard! If you have a great dashboard to share, please post it here! If you have tips or tricks that helped you build it, share it with your fellow admins. Remember to sanitize any sensitive data before posting. Integrating Jamf with Splunk