Posted on 08-06-2019 11:40 AM
I'm looking for the best process in retiring a Mac device. For example we get a four to five year old computer or iOS device in ASM and Jamf that will be donated or given to a retiree (I'm in Higher Ed). What is the process that folks use to accomplish this? Is there a way to bulk remove devices from ASM, Jamf, DEP, etc...?
Posted on 08-06-2019 11:46 AM
If you have the Macs in a group (smart or static) in Jamf, you can export that inventory as a .csv, edit the download to just include serial numbers, then upload to ASM for removal. Back to Jamf to run an action on the group to remove them from inventory.
Posted on 08-06-2019 01:38 PM
@tomhastings, Thank you. I don't see why that wouldn't work. I'm curious though, when I use the action button on the group, there is an option for "Delete Computers". This must be what you are referring to as way to remove it from inventory...?
Posted on 08-06-2019 05:02 PM
Yes, I believe that’s what he means.
Posted on 10-08-2020 04:21 PM
Does anyone know if its possible to export all records related to the computer before deleting it from Jamf Pro?
Posted on 10-09-2020 06:27 AM
I don't think so but you can mark them as "unmanaged" and the info will remain but you won't be charged for a license and won't be able to manage them.
Posted on 11-10-2020 05:04 AM
Easy solution: I created a smart group that hold all "to be released" Macs (based on a Extension Attribute). Then I created an Advanced Computer Search based on that smart group. You could check everything in "Display" and create a Report. Use XML as CSV and TSV may fail with some spacial signs.
As a bonus: you can use the smart group to delete all the Macs.
Hard solution: Use the API.
Posted on 12-22-2020 08:42 AM
We have a .csv file with all the serial numbers of iPads we'd like to remove in bulk
"If you have the Macs in a group (smart or static) in Jamf, you can export that inventory as a .csv, edit the download to just include serial numbers, then upload to ASM for removal. Back to Jamf to run an action on the group to remove them from inventory."
Could you describe the "then upload to ASM for removal. " part in more details? I don't see any way of doing this Today.
Posted on 12-22-2020 09:41 AM
@cbarnet Several months back Apple "updated" the Apple Business/School Manager interface and removed the option to upload a CSV. Instead you can past a list of serial numbers (comma seperated) in the search field and select them all to perform the release action.
Posted on 05-06-2021 08:45 AM
Just putting this here for anyone having issues. You can paste comma separated serial numbers in the search (up to 1024 items) and perform management changes and releases on them.
Posted on 05-06-2021 11:20 AM
You don't even have to format the text before you paste it. I've taken a column from Excel or TextEdit string of serial numbers and pasted it into ABM and I believe it's auto-formatted it with commas.
Posted on 05-10-2021 06:54 AM
In the past I've used a csv file to test this and now have followed that up with simply copying the serial number column and pasting that into the spot in ASM. That method worked for me, hope it helps!
Posted on 06-10-2021 02:28 PM
This post and using the MUT just saved me so much freaking time. I love this community.
Posted on 06-12-2021 05:32 AM
Can a smart group be created on last checked in date or range? I ask as we still have some devices out there in the wild and still want to retain them for the users to use.
Posted on 12-03-2021 11:01 AM
Once you delete the computer from the JAMF console, is the user will still be stuck the MDM Profile and all policies that were attached to it?
Isn't there a better way to clear a computer from JAMF by first removing the profiles and policies then MDM and finally deleting it from JAMF?
Posted on 12-03-2021 12:00 PM
Definitely don't want to just delete machines in Jamf if someone is still using it. If you're retiring an active machine then I think you can create a policy with a "Files and Processes" setting to execute command
Then you can delete it and the user shouldn't have anything of Jamf left on the machine.
Posted on 06-29-2022 08:19 AM
What about apps that were deployed to the machine via Jamf? Or the data in those apps?