Our district houses our classroom iPads in carts, which we plug our
MacBooks into and use AC2 to restore the entire carts' worth of iPads in
one go. I've been having to tap "Trust" on each device before I can
restore iOS on them, which is aggravating...
I configured the wonderful Support app today, and everything seems to be
working the way I want it to, except for the custom logo I'd like to use
(our institution's logo). I edited the image size down to 48x48, and put
the file in the recommended loc...
We're currently experiencing the issue of Intel-based Macs on Big Sur
needing permissions to upgrade the B&S app to Google Drive For Desktop.
I have a config profile made with a PPPC, Approved Kernel Extensions,
and System Extensions payloads to bypa...
In that case--you could package the image by itself and deploy silently
via Jamf, then edit your Support app policy to reflect the desired
filepath for the image on the end user's machine, if that makes sense.
When I packaged the Support app in Jamf Composer for deployment, I
dropped the image file in the folder and made sure the filepath of the
image reflected what was configured in Jamf. You need to add the image
file to the folder before creating the .p...
Thank you for the help everyone--my problem was that I wasn't opening
the supervision identity file that you download from Jamf School, I was
merely trying to find/open the .org file in AC2, when I should've been
opening the downloaded file and input...