I've noticed since we upgraded to Jamf Connect 2.4.1 last week that when I restart my computer that I am getting 2 login screens. We are using FileVault, so the expected behavior is the standard Mac login screen. We have Jamf Connect setup so that at logout you get a custom Jamf Connect login screen. Instead, I get the standard Mac login screen, I enter my password, I am taken to another login screen (with my desktop background instead of the generic Big Sur background) and I can enter my password or use touch ID to login. Thoughts? Anyone else having this?

☀️ Hey All! Our Marketing team is putting together a short video for social media to recognize Apple's 50th Anniversary, and we'd love to include a few customers in the video. If you’d like to participate, take a look at this Vouch request link to get a better understanding of what’s needed:https://app.vouchfor.com/c/Of0SDkUYpd?senderId=3ZKGbIfEhK We can’t guarantee that all submissions will make it into the final video, but if yours is fun/unique in some way, you have a good shot. 🙂 Deadline to submit: Friday, Feb. 20 Thanks, as always, for being a part of the Jamf story!!!❤️ Jeni

I just got access to jamf pro with the partner program, how am i supposed to enroll my own mac to be able to test with it?

As the title says, I just got access to blueprints and eager to start learning this, but right away i notice im missing things.  Jamf chat box told me thisYou'll need the Cloud Services Connection (Read) privilege in addition to your existing Blueprint permissions. This privilege is required for app installation functionality within Blueprints. To resolve this, you can: • Contact your Jamf Pro administrator to add the Cloud Services Connection (Read) privilege to your user account • If you have a custom privilege set, ensure it includes both Blueprint permissions and Cloud Services Connection access Once these privileges are added, you should be able to access app installation features alongside the declarative configurations you're currently seeing.Now after checking everything and confirming with Chatgpt,  I am being told App installations in Blueprints are not Enabled at the Tenant Level.  Something about being a Backend feature flag.   i am unsure

 From mid-November through the final weeks of the year, many IT teams shift into a different rhythm. Projects wrap up. User demand slows. Emergency tickets still happen, but the pace usually lightens. This quieter stretch creates one of the best opportunities to build new skills, strengthen existing ones, and earn certifications that keep you growing.  Technology does not slow down when the calendar does. Platforms update, security threats evolve, and new tools enter the stack faster than most teams can adopt them. Staying sharp takes intention. If you wait for the “perfect time” to learn something new, it rarely comes. But late Q4 offers a natural runway that is easy to miss if you are not looking for it.  Using this time for learning sends a clear signal to yourself and your team. It shows that continuous upskilling is not a checkbox, but a habit. Whether you manage devices with Jamf, work in security, support end users, or build infrastructure,

 We’re a year into Apple shipping Apple Intelligence (though technically still in Beta) but Apple hasn’t shipped a clear matrix of which features are on-device vs. require Private Cloud Compute (PCC). If you haven’t read part 1, then click here and go back and read it. And then follow up and read part 2, by clicking here. But what if… all that information was hiding on your very Mac in a system diagnostics, your Mac quietly generates a Model Catalog inside sysdiagnose that lists feature availability, languages, and — critically — which resources are server-side! For those that do not know, you can run a system diagnostics and explore the zip file created to potentially fi

🎉 Happy New Year! 🥳 It is traditional to use the beginning of the year to make plans. Conferences and the associated travel require quite a bit of planning. I keep an overview of the larger conferences in the Mac and wider Apple management and security community on my website, but thought a bit of a more detailed overview might be useful.Whether you want to "just" attend or even hand in a proposal for a talk, here is a list of conferences this year with links to their websites. MacAD.UK: Brighton, UK, April 21–22This conference in Brighton on the British coast, south of London, has been bringing together Apple management professionals from the United Kingdom and all over Europe for several years. This year, they are moving to a new venue

As part of Apple’s unveiling of Declarative Device Management (DDM) at WWDC 2023, Apple announced that DDM management included the ability to deploy MDM configuration profiles using DDM as the delivery mechanism in place of using MDM to deliver the profiles. Jamf Pro’s Blueprints leverages this capability to support device restrictions. Let’s see how this works using a device restriction configuration, using the example of setting the following Apple Intelligence management functions to false in order to block the corresponding Apple Intelligence functions on macOS:For more details, please see below the jump.As of Jamf Pro 11.1

Earlier this week, our Community team brought members of Jamf Nation together for a special event — an hour of inspiration, celebration and gratitude. World-renowned keynote speaker, author and all-around good guy, Chris Schembra, led the conversation: Jamf Nation 2026: The Power of Human Connection.  As the largest online community of Apple admins in the world, Jamf Nation members understand the power of connection. They’ve been using it to move mountains in the Apple space for the better part of two decades. But as the environment around us changes, Chris challenged the group to consider mindset shifts that could lead to even better outcomes. He encouraged them to move both fast and slow, referencing the Emilia-Romagna mindset of “holding the tension of opposites to achieve world-class excellence.” He asked, Where in your life do you need to go slower? Where in your life do you need to go faster? How do you hold the

It must be 8 or 9 years ago that I started supporting customers with ZuluDesk (now Jamf School). This was my first step into the device management world. Before that, I was a repair technician.  As my curiosity grew, I was lucky enough that my employer allowed me to do the Jamf 100 and 200 courses. Managing iOS devices is all good and well, but with Mac you need a little more tools. Things like setting a wallpaper sound easy, but they actually require a bit more work than I expected.   Welcome to the world of Mac Admins! I discovered that for everything I wanted to figure out how to do, there is usually someone with the same question, and maybe they’ve already found a solution for it. Coming in as a completely new Mac Admin, it might be a bit difficult to find your way. But knowing the right peop

Enrolling in a Jamf Training Course is an exciting step in expanding your skills, but once your class is scheduled on the calendar, you might wonder: How should I prepare for training? What devices should I use? How should I set up my workspace? While Jamf will send you important setup instructions prior to your course beginning, here are additional preparation steps and strategies you can take to ensure you’re fully ready to succeed. 1. Review the Student Setup GuideOne week before your training begins, you will receive an email from Jamf Training with important details about your course. This email will look like the following:   This email will contain:Instructions to log into Jamf Account to view customer requirements an

Originally posted in MacAdmin Musings Why I Try to Stop Working Before Everything Is Finished For a long time, I treated the end of my workday as a finish line.I’d keep going until the problem was solved, the task was complete, or I was too drained to continue. If something was still broken or unanswered, I felt pressure to push through it before logging off. Ending the day with loose ends felt like failure, like I wasn’t completing my tasks.Over time, I realized that approach was quietly working against me.Not because unfinished work is bad, but because how you leave work unfinished matters. The Hidden Cost of Draining the Tank When you work until you have nothing left, you don’t just end the day tired. You also m

A complete, step-by-step deployment guide - including macOS Onboarding and Jamf ConnectAuthor: Meir ElimelechWith contributions from: Omer Ninyo / ​@Ninyo Why this guide exists – and who should read it Jamf’s move to make Self Service+ mandatory for macOS has prompted many organizations to re-evaluate their deployment and enrollment workflows. While Jamf’s documentation covers the supported installation and migration paths, real-world environments often include a mix of enrollment models, identity integrations, and timing-sensitive workflows that are not always addressed in isolation.This guide exists to provide a single, practical reference for migrating to Self Service+ across all common macOS scenarios — from brand-new enrollments to existing fleets, with or without Jamf Connect.It is intended for Jamf administrators, part

Jamf Pro has superior automation and scripting tools. Jamf School has a simple interfaces and blueprints. Do you feel the loss of customizable security features and scripting is worth the trade off for the tools given by Teacher and Student apps?

Hello all you IT Rockstars! I’d like to get some of your thoughts on Patch Scheduling.  Since there are so many tools available to use with Jamf Pro, it really gives us a wealth of options for customizing. What and When:The way I look at things, there are 3 basic categories of patching urgency on macOS.Feature:           Non-Security OS Patches, New macOS versions, and specific software that is a deliberate manual rollout.  Example: corporate VPN software.  This is something that we would want uniform version across the fleet.  These are planned and don’t have a standard cadence.Critical:           Security OS Patches, Zero-day patches, and other applications that the security issue addressed by the patch is important to your organization.  I am thinking of having these install once a week, short deferral period, force update within 24 hours.Routine:          B

Starting in March, you will no longer be able to log in to Jamf School using a Jamf School account. Instead, you will need to log in using Jamf ID or single sign-on (SSO) through Jamf Account. Note: This post will be updated when a specific date for the change is determined. To receive updates for this post, click Subscribe.  What you need to know: ✓ Already using Jamf ID or SSO through Jamf Account to log in? You are good to go—no further action is needed. ✓ Don't have a Jamf ID yet? 

Hey Jamf Nation,Your favourite time of year is just around the corner...the JNUC Call for Sessions! 📣This year, we’re doing something a little different for our Jamf Nation community. We’re bringing the inner workings of JNUC and the session selection process straight to you!Join us for a live session with two of our very own JNUC session team, where we’ll cover:• Tips and tricks for submitting a standout JNUC session• The 2026 subject themes• When the Call for Sessions officially opensWe’ll also hear from a community member and past JNUC presenter, who’ll share how their session idea came together and what they learned along the way. 🗓️ Date: Wednesday, February 25⏰Time: 9–10 a.m. CST / 10–11 a.m. EST / 8–9 a.m. MST / 7–8 a.m. PST / 3–4 p.m. GMT / 4–5 p.m. CET / 8:30–9:30 p.m. IST / 11 p.m.–12 a.m. SGT / 12–1 a.m. JST+1🚨 REGISTER HERE ➡️ 

We have the policies to install the following Office 2024 components in order during our prestage deployment:2024 Volume SerializerMicrosoft Excel 2024Microsoft PowerPoint 2024Microsoft Word 2024For the past couple of years, this has worked exactly as intended. The volume serializer is installed to activate the license, then the individual apps are installed one by one. After deployment these have also opened and been activated. However, over the last week or so, the activation is no longer applying. I’ve tried everything I can to try and deactivate the license/reactivate it from self service etc, but the only fix appears to be completely removing all office components, and reinstalling them - only then does the volume serializer work. I thought this might be as a result of the latest Office apps, so I reverted to using older versions of the pkg files but the problem remains. I even tried using the whole Office suite pkg but the same

Heads up to my fellow Jamf community. We've been seeing iPadOS 15.8.4 iPads when reprovisioned can't be enrolled to Jamf School.  This may affect Jamf Pro too.  The exact error is "Failed to retrieve configuration".  I reached out to Jamf support and they said they have been getting reports of this from others and that this has been observed across different MDM providers.  Jamf reached out to Apple regarding this issue and this is exactly what they told me: Apple did get back to us just a bit ago, and they have identified the issue (they did not elaborate on what the issue was). The release is not ready yet though and at this time they couldn't give me an ETA on when that would release. For now I created an internal Jamf Product Issue so we can track customers and I have attached this case to that ticket (PI136109). Hopefull

I need to use the JAMF School API to retrieve a list of devices. When I call the /api/devices/ API in PowerShell, it returns *all* the devices as part of the JSON response - which could run into many thousands. That’s a response size of tens of MBs, probably larger.This could cause problems with the code and the memory of server on which the script is running. I don’t see a way to paginate the response. Neither the documentation nor the Postman project have any information about paging the response to keep the response to a reasonable size.Am I missing something in the documentation that could allow me to paginate the response? Or is there another API that I can use to retrieve devices in smaller sets?

Is there a way to disable iPad access during certain hours of the day?!--a=1-->

Anyone want to share best practice for this? Blueutil doesn’t work as great/possibly at all in our environment after updating to macos 26.As a workaround I’ve been using the api to send the MDM command in a policy/script to those macs that turn it off. We have an outset login script that manages to lock out bluetooth changing in the control center and system settings, but there’s a short window of 5 seconds or so where students can turn it off before it is locked. 

Hello all,     Does anyone know how to build a Static Computer Group from a list of computers? It doesn’t matter what the list format is.  That should be simple enough to reformat.   Any help or ideas are appreciated.-Pat

A workflow improvement to Import would be to have a default assumption that if the Asset Tag is already defined and is blank in the device CSV that the system maintains the same asset tag.Currently if you fail to enter the asset tag on a subsequent import, the data is wiped. If you are rapidly setting up classes, you may not have the asset tag information - you have the serial number and the student details. Finding it again from previous data and then adding it to a device placeholder adds unnecessary time to the process. In the cases I’m working through, the system already knows the asset tag, and it hasn’t changed - and it won’t change for the life of the device.If the asset tag should be reset, allow a character like dash - to signify please reset / delete the asset tag. 

I received this feedback from one of our teachers testing out Jamf Teacher- When I take control and lock them in an app, it literally clears their ipads from all other apps. Which is great! Except when I clear the locks on my end, all of their apps end up in different locations on their device. So I had a few angry students that spend hours organizing and categorizing folders and apps then suddenly I come along and clear things and then their apps are all messed up and scattered. That isn't a nice feature of this app for sure. I get it. I love having my iPad organized by apps I use and in folders. It's a shame that this developer didn't think of that aspect of things when designing the app. Just a little feedback for you. Are others experiencing this?