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We are a school and deploy laptops to students starting in the 7th grade. Administration would like to set it so that the computers lock between 10pm EST and 6am where the students cannot log into their device. We have tried a few things but at best we can get the computer to lock but students just log back in. Does anyone have a similar setup or suggestions on how to properly setup a curfew on an Apple laptop? For what its worth we are working with all Apple Silicon laptops. Thank you!
Environment: iOS 26 Jamf Pro with Apple School Manager (ASM) VPP token User Assignment licensing (not Device Assignment) Personal Apple ID (non-managed) Issue: Successfully accepted a VPP invitation this morning. Deleted the VPP user in Jamf Pro to troubleshoot an app assignment issue. Created a new VPP invitation and sent it to the same email/Apple ID.When clicking the invitation link on the device: Tap "Accept" Redirects to App Store Hangs with "Can't Connect to App Store" error Steps Taken: Confirmed App Store is accessible normally (can browse/download personal apps) Deleted and re-created the Jamf user with same email address Issue persists across multiple attempts Current State: Unable to re-establish VPP association with the same Apple ID. Appears to be a cached association on Apple's backend preventing re-invitation acceptance.Question: What is the recommended method to force-clear the VPP user association on Apple's side, or is the only resolution to wait for the
For test purposes, I have a very simple shell script. #!/bin/shkillall Dockexit 0A policy runs the script, and it’s available in Self Service. When I run it from Self Service, it works as expected (I can see the Dock restart itself). Hooray!However... (1)Self Service reports “Item Failed”, and (2)when I go to the Policy and check its logs, there’s no indication the Policy ever ran (status remains Pending).Is there a way to reset the Dock that Self Service won’t regard as a failure, and fail to log the Policy execution?
Is there any equivalent application to Microsoft's AD Users and Computers but available for Mac OS X?Basically the only time given, my specific role, to access a Windows box or start-up a Windows VM is to unlock a users account on AD or to move/delete a computer object in the Mac OU in AD. Given those two specific requirements is there a Mac app for that (that is free if possible)? I have looked before into this and I could only find outdated apps or very expensive high-end server style Enterprise solutions. Thank you
Version: 12.1 MontereyProcessor: M1 ProLast Inventory Update:01/12/2022 at 12:27 PMLast Check-in:01/12/2022 at 12:26 PMSupervised: Yes What are my troubleshooting steps to get these to go through. Let's collab.
We're informing you that devices on your Jamf Trust iOS fleet should be updated to iOS/iPadOS 26.2 ahead of an upcoming Jamf Trust release to avoid potential connectivity disruptions. We are resuming the rollout of Jamf Trust 11.47.0 for iOS/iPadOS. This message provides details on timing and recommended actions for customers still running iOS/iPadOS 26.1.Rollout UpdateThe gradual release of Jamf Trust iOS/iPadOS 11.47.0 will resume Monday, February 16, 2026 at 9:00 AM UTC, with rollout expected to complete by end of that week.⚠️ Action Required Before the Rollout: Update to iOS/iPadOS 26.2Apple resolved the underlying root cause of this issue in iOS/iPadOS 26.2, released December 12, 2025. Devices running 26.2 or later are not affected. We strongly encourage all customers to prioritize updating devices to iOS/iPadOS 26.2 before the Jamf Trust rollout begins this week. This is the only permanent fix for this issue.Potential Impact (iOS/iPadOS 26.1 Only)Devices still running iOS/iPadOS
Hi Jamf Nation Team, We are currently working to deploy the Falcon Sensor in our system, but we need to monitor the sensor's status. Unfortunately, the Extension Attribute I was using is not gathering the necessary information. Could you please help me if you have any that I can use: Sensor Registration: Confirms whether the Falcon Sensor is correctly registered with the CrowdStrike cloud.Sensor Operational Status: Checks if the Falcon Sensor service is running correctly on the endpoint.Sensor Cloud Connectivity: Verifies that the sensor can successfully communicate with CrowdStrike’s cloud infrastructure. Thank you!
https://support.apple.com/en-us/100100 Name and information link Available for Release date iOS 26.3 and iPadOS 26.3 iPhone 11 and later, iPad Pro 12.9-inch 3rd generation and later, iPad Pro 11-inch 1st generation and later, iPad Air 3rd generation and later, iPad 8th generation and later, and iPad mini 5th generation and later 11 Feb 2026 iOS 18.7.5 and iPadOS 18.7.5 iPhone XS, iPhone XS Max, iPhone XR, iPad 7th generation 11 Feb 2026 macOS Tahoe 26.3 macOS Tahoe 11 Feb 2026 macOS Sequoia 15.7.4 macOS Sequoia 11 Feb 2026 macOS Sonoma 14.8.4 macOS Sonoma 11 Feb 2026 tvOS 26.3 Apple TV HD and Apple TV 4K (all models) 11 Feb 2026 watchOS 26.3 Apple Watch Series 6 and later 11 Feb 2026 visionOS 26.3 Apple Vision Pro (all models) 11 Feb 2026
I have worked through paloalto's official support document which explains how to create a jamf policy to uninstall Global Protect. It say that the script will run with "superuser authority". However, it still prompts the user to authenticate for the removal of the extension. Is there any way to get around this prompt on the user side?
SummaryAn issue has been identified that can affect devices updating Jamf Trust while running iOS/iPadOS 26.1. This post is related to the second scenario described in our previous announcement regarding compatibility issues impacting Jamf Trust in iOS 26.1.Issue OverviewDevices running iOS/iPadOS 26.1 with Jamf Trust and On-Device Content Filter (ODCF) may experience loss of network connectivity when upgrading to Jamf Trust 11.47.0 or later whilst on unstable or poor networks. During the update, the installation may hang, causing device-wide loss of internet connectivity. Recovery requires a factory reset.This issue affects any app implementing the On-Device Content Filtering extension on iOS and is not specific to Jamf Trust.Conditions (all must apply):iOS/iPadOS 26.1 ODCF vectoring enabled Jamf Trust updating to 11.47.0+ Unstable or poor network during updatePotential OutcomesThe Jamf Trust update hangs indefinitely Device loses all network connectivity (not restored by reboot) Fac
We have run into a situation where closing the lid on a Mac Book Pro or even just setting the device to sleep is resulting in a machine that cannot be recovered without holding down the power button.I’ve looked for changes that might be causing this but the only thing I changed (and have now disabled) was an extension attribute that was reporting PlatformSSO status.OS impacted are Tahoe, Sequoia and Sonoma generally on latest versions.If anyone has any clues on which logs might reveal why this is happening or to help understand what a fix might look like, that information would be gratefully received.
Hello, looking for some help/advice.Has anyone successfully deployed the Dameware Remote Everywhere Agent?Does anyone have a working script they could share?We have created the bulk agent and have the ID, but no success.Thanks for any info.
I need help with standard user elevation as user should be able to forget the Wi-Fi networks as they required. in my case if it asks for admin credentials to forget the network.is there any privilege management feature in jamf?
Hi everyone,I'm currently preparing to move about 500 devices from Jamf to another MDM. I've made sure all devices are updated to macOS and iOS/iPadOS 26 and have tested moving a few devices to confirm that it works without deleting them first.The question is, is there any way to see if they have been moved in Jamf? And if so, trigger a cleanup somehow?
Does anyone know if there is a to turn this setting off without admin credentials?Through terminal command or config profile? Thanks!
Evening All I have spent the best part off 3 months backwards and forwards with jamf support. Over why bootstrap tokens don't always get escrowed back to jamf pro during our enrollment process.My team off 3, have manual been through our 300 labs devices, to tidy up any machines that dont have a bootstrap token escrowed to Jamf. We did setup and extension attribute to try populate a smart group but this wasn't very reliable. It does seem this information isn't getting back to jamf during a inventory update.I'm still no closer in finding the root cause. As anyone else experienced this type of issue? I'm also after a script to create bootstrap token on the fly. As I'm moving onto sorting out our staff Devices next and don't want to recall them if I can help it.Thanks in advanceTom
We're excited to announce two new benchmarks have been added to Compliance Benchmarks in Jamf Pro to support Dutch government security requirements: NLMAPGOV Base – Establishes foundational security controls for Apple devices within Dutch government organizations, implementing essential protections aligned with the Government Information Security Baseline 2 (BIO2) requirements.NLMAPGOV Plus – Provides enhanced security controls for Apple devices in Dutch government environments, building upon the base protections with additional safeguards to meet elevated BIO2 compliance requirements and risk profiles.Both benchmarks align with BIO2, the mandatory standards framework for information security across all Dutch government organizations, ensuring unified risk-based controls in compliance with international ISO/IEC 27001:2023 and 27002:2022 standards and EU NIS2 Directive requirements. These benchmarks are available now in Jamf Pro's built-in Compliance Benchmarks feature, enabling Dutch g
The user is unable to elevate their privileges to an admin role using Self Service / Jamf Connect.When attempting to elevate, the following notification is displayed:Jamf ConnectA change in the system time has been detected.For more information, please contact your administrator.I verified that: Date and time are set to automatic Time zone is set correctly No manual time changes were performed by the user Despite this, Jamf Connect continues to block privilege elevation.Relevant Jamf Connect logs indicate a time-tampering detection eventTimestamp: 2026-02-10 09:35:29 +0000, Sender: Jamf Connect, subsystem: com.jamf.connect, Process: Jamf Connect, Category: PrivilegeElevation, Contents: temporary admin reason: Installation de logicielTimestamp: 2026-02-10 09:35:29 +0000, Sender: JCDaemon, subsystem: com.jamf.connect.daemon, Process: JCDaemon, Category: PrivilegeElevation, Contents: user is blocked from further elevations due to system time tamperingTimestamp: 2026-02-10 09:35:29 +00
Our students are cheating on test using the Keyboard setting “Show math results”. I created a ticket with Jamf but they told me the only way to fix this is to use Blueprints but we are not set up with SSO. Is there another way of fixing this issue. Some very important state test are coming and our students are spreading the word on how to cheat.
Hi to all i've followed instruction on this link https://www.jamf.com/blog/help-users-activate-microsoft-office-365-and-configure-outlook-in-one-click/ to activate office 365 versione 16.94 on mac but office apps are not signed and when i open outlook the account has not be setted. In profile setting on the mac the parameter $email has been setted correctly with the email address settted on jamf inventory. There is something wrong? Thanks for your help
This has come to my attention recently. So basically, our users would change their password via jamf connect, it would go through and successfully change their azure ad password. Then once they login to the computer, it would give them a prompt, telling them to enter their old password for the local account to sync with the new azure ad account, we also have filevault enabled. This was all working fine, but recently when an end user changes their password via jamf connect. It gives an error message (I didn’t see it yet, have to wait until someone changes their PW again) and it will act like it doesn’t go through, but it actually does go through. It will not update their jamf connect expiration date (For example now, some users say their passwords will expire in -10 days) even though they changed their azure ad password. Now we have had users getting locked out of filevault because when they sign out or restart their computer and are on the filevault page, the local account password doe
We’ll use Google Chrome and Mozilla Firefox for this questionI’m learning how to use Jamf Setup Manager. I followed the directions on GitHub but I made some changes. I have Google Chrome installing automatically with Jamf App Catalog so I decided to install Firefox to test. I also have the package on a policy instead of prestage to install after logging in with Jamf Connect. (the only prestage package is Jamf Connect). Jamf App Catalog should automatically update apps… correct? I don’t know if installing with JSM will stop something like this from happening. I have Firefox setup as available in Self-Service only (but still in Jamf App Catalog). I was also playing around with Jamf Pro AI and before all the troubleshooting to get Jamf Setup Manager to pop up, the AI told me that it may have confused me. During troubleshooting, it said:I need to be honest with you - based on the search results, I'm not finding specific documentation about a product called "Jamf Setup Manager" as a standal
I am trying to setup an extension attribute to verify if MS defender is enabled on devices in our environment. When I save the EA I only get a response from 1 device but I need responses from all of my devices. Any advice would be appreciated! Thanks #!/bin/sh echo "<result>`mdatp health | grep real_time_protection_enabled| awk '{print $3}'`</result>"
We have successfully setup Jamf Connect menu bar icon to allow privilege elevation for just our technicians by using Roles with our OIDC provider Entra. The reason for this is that we don’t want standard users to be able to request or be full admins. There are times though when an admin needs to do something with admin rights under a users profile. With our solution the idea was that a technician could be on site or remote in and use the privilege elevation feature and sign in with their own credentials to make the standard user a temporary admin. Do what they need to do and end the session. However, this is where we run into issues. First, Jamf Connect stores an Entra token for the session. If you select the privilege elevation option again it will skip the pop up Entra sign in screen and move straight to the reason for elevation and make you admin. This token we know last for quite a while. We can see the three tokens in keychain and remove them and the Entra sign in screen will prop
I would like to enable the apple seed for IT beta program using the Beta token from Apple school manager to allow a device to get betas with out needing to login with an Apple ID on the device.Reading documentation we are able to get the token using a script. But at that point Jamf is requiring you to use blueprints with this token. Since we are on prem we do not have access to bleuprints.Any way to deploy the token a device using a config profile? How are other MDM’s enabling this?
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