Hey, all! Does anyone recommend a nice/pretty way to use with iPad's ADE as in "user-will-be-in-awe-to-go-through-this-setup" ?I'm trying to setup some sort of onboarding for the iPads (1:1, not shared) in a similar way that we have for macOS, but I couldn't find anything (or, quite possibly, that I'm not searching in the correct ways in here ). I've tested the ADE with a prestage and it's working fine, plus the few Config Profiles that I'm doing testing with are landing correctly...just I need to make a more personalized "Corp-feel-like" experience...Btw, I'm using Jamf Pro - I need a way to have the user guided through the few hurdles with  Compliance (Register with Microsoft), Zscaler, etcThe enrollment customization part I have it sorted out, but it's not going to "enforce" the user to "click-here...run-this"...I think I need more of the 1st app to be triggered right after the ADE completion (maybe running temporarily as single-app mode?), where I can put some instructions on what

I have Jamf now and I added Jamf protect on my blueprint. It shows that Jamf protect was deployed but I expected to see the Jamf protect reports or alarming and so on in the Jamf now interface but there’s nothing of the sort. Can someone please explain what I’m missing? Thanks kindly in advance.

My daughter’s school causes to have the Jamf Trust app downloaded on her iPad 10th generation, and the school is currently only allowing it to update to iPadOS 26.01. However, even before the update, the iPad has started showing connectivity issues. After school hours, the school allows students to download and use personal apps, which would be blocked during school hours. However, when she uses apps such as TikTok, she often faces connectivity issues and signs saying “No Internet Connection”, even when the internet is completely fine. This still happens when the iPad uses her phone’s hotspot, or any other Wifi. Is it possible that the Jamf Trust app is messing with her internet connection?Recently, her Discord app has faced many issues. After her iPad battery died and the iPad restarted last Wednesday, her Discord has been having connectivity issues. Moreover, after she logged out of the app, she has since been unable to log back in. Whenever she tries to log in, it says “Oops! You’ve

Hi everyone,I'm currently trying to deploy Jamf Protect across my company, where about 90% of the users are developers.Since deploying Protect, we have noticed a massive slowdown during npm install — installation time is multiplied by 4 to 5, depending on the machine and project.To try to fix this, I added the following exceptions: Download Event exclusion Override Endpoint Threat Prevention – Process exclusions However, instead of improving performance, these exclusions seem to make the scan even slower.Has anyone experienced similar slowdowns with Protect during package-heavy operations (npm, yarn, brew, Xcode builds, etc.)?Do you have recommendations for: the correct type of exceptions to configure, paths or processes that should be excluded, or general best-practices for developer-heavy environments? Any help would be greatly appreciated — this is currently blocking our deployment.Thanks!

Has anyone had success deploying Cisco Secure Client XDR with Jamf School? We have a fleet of Macs that we’ve been trying to deploy this out to, but everything either fails, or does not install silently.Is there a guide or anything specific for Jamf School?

I am trying to use Jamf Trust in conjunction with my Ubiquity hardware and cannot connect to it.  I am trying to use the application ‘Wifiman’ to [teleport] into my office (https://help.ui.com/hc/en-us/articles/5246403561495-UniFi-Gateway-Teleport-VPN) ideally this would be the network route for all non ZTNA connections. I am still trying to figure out how to get all of the DNS to play nice in this ticket. Any insight or similar deployment notes would be great help. I don’t think I am the only person trying to implement this particular solution stack.

Unfortunately, we’re unable to start Jamf Remote Assist. We’ve already tried reinstalling the application and have granted the required permissions in iOS. However, we keep receiving an error message saying that the connection cannot be established.

How can we property set up Jamf Remote Assist to connect to our computers and Mac Minis. We confirmed it is enabled in Jamf and the settings are correct as far as we can tell, but we are not able to connect using the remote session command. Anything we need to configure on the computer settings?

Jamf Pro 11.5 has disabled classic API authentication by default, but soon it may be removed altogether. If you are interested in integration with Power BI, please visit this link and vote for integration. https://ideas.fabric.microsoft.com/ideas/idea/?ideaid=1d1acbef-5e21-ef11-8ee8-000d3a7c8d70

Hi All,  If you need to add Licenses for a Jamf App from the Catalog, How do you action this process? Thanks in Advance 

Just wondering if anyone has seen this. The machine is Ventura (Mac OS 13.6) and trying to upgrade to Mac OS 14.1Machine is bound to an AD domain and the user has a secure token and is an administrator on the machine.  The user is logged on with a domain account i.e. a mobile account.  The machine is an M1I tried forcing the update/upgrade via Jamf using the MDM framework from the server as they are overseas but it got to the end of preparing and prompted them again

On Saturday, February 7, 2026, Jamf Cloud Infrastructure will be patched. During this time, you will be logged out of your Jamf Pro instance. The purpose of patching is to ensure that Jamf Cloud infrastructure and the database service are up-to-date, stable, and safe from security threats. Please see the times for our regions below. Hosted Data Region Date Start Time End Time us-gov-west-1 February 7, 2026 0800 AM CT 1200 PM CT

After update to jamf pro 11.23.2 (jamf cloud), first inventory updated like deleted the app and added with same version.did any one saw same behaviour in your account? 

Hi All,Is there a way to disable Apple Music on macOS.Tried a restriction profile using the com.apple.applicationaccess - false for allowMusicService.Also tried using Restricted Software, this takes too long and can take up to 1min to kick in. And it doesn't close the application or terminate the process.Would it even be possible to delete the application as its in the /System?Any ideas?TIASimon

Building a Jamf Cloud instance. Jamf 11.1.3Test machines is Sonoma 14.2. The machine seems to set up fine but doesn't get a machine certificate from my ADCS connector. The WiFi payload which would normally deliver it - gives 'unable to decrypt profile'(disregard the AD bind error. FWIW that's temporary because I'll be using Connect)The machine seems to set up fine but doesn't get a machine certificate from my ADCS connector. The WiFi payload which would normally deliver it - gives 'unable to decrypt profile'.

So any update about branding options of the SelfService+ App? So If I want to change the text under the "Welcome to Self Service+" is this possible?thanks. 

I (like others) use a smart group for students which lists devices that have “Apps Not In the App Catalog Are Installed”, in case some talented student is somehow able to download or sideload apps we don’t allow. I then use a configuration profile to hide all apps except those they downloaded/sideloaded, making their device near useless until they remove the offending app.Unfortunately with the iPadOS 26 update, Jamf Pro reports all the iPad default apps (camera, contacts, calendar, etc.) in the installed apps report. As these are default and can not be purchased through the app store, there is no way to add them to the app cataloge. So now every device that updates to iPadOS 26 will be considered to have unnauthorized apps on them. Not sure if this is a bug that Jamf will be able to fix, or if there is another work around to this.

I have a problem in the selfservice-app. I cant delete the notifications of failed installations. Note as read doesnt do anything, too. https://ibb.co/ChknWR1

Hello,We manage iPads in Jamf Pro and i have a question if its even possible to transform a native app like Files or Preview into managed app.By default native apps like Files or Preview are considered as unamanaged application even though a device is managed by Jamf Pro.Since we have a restriction “Documents from managed sources open in unmanaged destinations” se to “Restricted” due to possible data leaks there is no option to work with managed files in app like Files or Preview, that’s a real shame.Due to this behaviour we have to just rely on 3rd party apps like OneDrive or Adobe Acrobat Reader which we can make managed because the are installed via VPP.Is there any option to use native apps for managed documes even with the restriction turned-on? So make a native app mamaged? 

Currently, when you set up an SSO for Okta, it's not enough to give access to new users. You have to create users manually or integrate Okta with Jamf Pro using LDAP which is a little bit painful.As a user who only needs LDAP for provisioning/deprovisioning of users (and from all list of apps I use in company only Jamf Pro lacks SCIM support) I believe it would be beneficial to support SCIM as an alternative for LDAP in some cases.

Is there anyway to create pppc for BluetoothAlways config? PPPC Util does not have this option. I would like chrome to be enabled without using admin privilege. 

Hello folks,we encounter a problem on some iPads (Gen 9) that were upgraded to IOS 26.1We use Jamf School and also Jamf Safe Internet on these devices.The ipads still connect to the wifi but it says no internet.The ipads don’t check in to the Jamf School Dashboard so i cannotchange the settings there.Is there a known problem with IOS 26 and Jamf Safe Internet? thanks in advance

Does anyone know how to simply force an app to open using Rosetta 2? For example, I have Adobe universal apps on a M2 Mac that use a GMetrix plugin that isn’t designed for M2 macs. Right now, each student has to manually go into the Adobe app’s Get Info window and check the “open using Rosetta 2” checkbox. I want to automate this so that they no longer have to do it.

Today we are releasing a maintenance version of Jamf Pro; highlights include:Improved Declarative Device Management for Migrated InstancesJamf Pro now automatically initializes declarative device management organization information immediately after on-premise instances are migrated to Jamf Cloud. This change ensures organization information is complete, eliminating migration failures. For additional information on what's included in this release, review the release notes via the Jamf Learning Hub.To access new versions of Jamf Pro, log into Jamf Account with your Jamf ID. The latest version is located in the Solutions section under Jamf Pro. Cloud Upgrade ScheduleYour Jamf Pro server, including any free sandbox environments, will be updated based on your hosted data region below. Review this guide if you need assistance identifying the Hosted Data Region of your Jamf Cloud instance.To upgrade manually: Log in to Jamf Account, click View details on the Jamf Pro tile, and then click Upg

Trying to use Jamf Remote Assist when no user is logged in, but after connecting successfully for a remote support session we can only see a black screen instead of the login screen of the Mac.Moving the cursor and interacting work in our tests with a "remote" computer sitting on our desks so we can see the display. As soon as we log in as a user the remote session window changes from an all-black window to the user's desktop. This limits us from addressing login screen problems for users or starting a Remote Session without the help of an end user, which we may not want to be logged in depending on the tasks we need to accomplish.Is anyone else experiencing this? Jamf Connect 2.29 (Later builds causing unrelated other issues in our environment)Microsoft AD/AAD (Entra)M2 MacBook Air, Sonoma 14.3.1 ("remote" user)Jamf Pro 11.2.1-t1707143529