Hi All,   Does any have any information on how I can deploy License Key for SnagIT 2025? Please don't refer me to the SnagIT Website as there Script on the site doesn't work for me.   Thanks in Advance

Hey Folks,   we have recently moved with our entire Fleet of iOS and macOS Devices to Jamf Pro.  today Apple released iOS18.2 and we wanted to Update our iOS Devices using DDM. We noticed that non of our Devices, macOS or iOS, has DDM enabled.  Does anyone know why?   thanks! 

I am looking to Execute Absolute Full Agent, however the PKG relies on a few other files, how can I accomplish this as it seems to have an error code of 0 - getcwd with my script.  #!/bin/sh ## postinstall   pathToScript=$0 pathToPackage=$1 targetLocation=$2 targetVolume=$3   if sysctl machdep.cpu.brand_string | grep -w "Intel"  ; then sudo -S installer -allowUntrusted -verboseR -pkg "/private/tmp/Absolute5.10.25/AbsoluteFullAgent.pkg" -target /   fi   rm -rf "/Private/tmp/Absolute5.10.25/" 2>dev/null     exit 0 ## Success exit 1 ## Failure    

Hi everyone, hoping someone is able to help. We are implementing Jamf Connect (w/ Jamf Pro) using EntraID as OIDC and ROPG. Additionally, I am integrating Kerberos, but I am running into issues (most likely DNS) with devices on VPN (Citrix Secure Private Access). We have a on-prem Citrix NetScaler/ADC and while connected to Citrix ADC I am able to get both kerberos tickets (krbtgt and ldap). However, when connected to Citrix Secure Private Access (cloud), I only get the kgbtgt not the ldap ticket and Jamf Connect says unable to get kerberos ticket, attempting to fetch. I am hard coding the kdc and realms in /etc/krb5.conf (Sequoia 15.4.1).. anyone worked with Kerberos and Citrix appliances before? Any feedback would be awesome, over 24 hours on this issue already    I am unable to resolve nslookup -type=srv _kerberos._tcp.REALM-NAME.NET (neither in uppercase or lowercase, in our NetScaler/ADC on-prem works fine. Also when I run scutil --dns I get 182 search domains, one

Hello all. Just for some context, I'm Alex, and I work at a school in the UK. We are currently in the process of setting up JAMF Pro and JAMF connect, and we are running into trouble around DFS shares and Kerberos. Are AD domain is school.local, and are azure AD  is school.co.uk, and we are currently not getting Kerberos tickets,. In the JAMF connect logs, I get a kerberos authentication error, OffDomain. So I am wondering if this has anything to do with the domain names not matching and wondering if anyone else has had similar issues and how you've gotten around it? Just to clarify, I can ping the domain from my test Mac, and kinit gives a manual Kerberos ticket. Also, the next question... We have DFS shares for our home folders in AD, and all our other shares are DFS. I'm desperately looking for some way of mounting these shares, based on user groups etc. If certain user is in particular group, mount this share for them, etc. And as well while having home folders mounted over DF

Hi everyone, I am searching for the API which will provide the list of all the applications and its latest version. This will help if the installed app on the computer, is having the latest version or not. I tried this API, but couldn't get the latest version:/JSSResource/macapplications/ I am able to find corresponding API for mobile applications:https://developer.jamf.com/jamf-pro/reference/findmobiledeviceapplications But couldn't find the same for computers.   Thanks in advance.

Hello Jamf Community, Not sure whether this has been done or not but I'm looking to see if anyone has any ideas/scripts for creating a sort of universal uninstaller for approved applications. All of our users are standard users and we only want them to uninstall certain applications we deem "approved" for uninstallation. As such, we are looking for something that creates a pop-up window which allow them to select from a predefined list of apps to uninstall. Is anyone aware of something like this that exists? Or have an idea on how to create it? I'm not the best at scripting...

Hi all,  I need to create a list of applications that all the devices have installed (only Macbook).Is there any way I can do this? I know I can see the device application Log (Computer>Inventory>Search>Select computer>History>application usage logs)but I need something easier... I don't need to know what each computer has installed but an overall thing. Any help? 

We need to view usage statistics on each of the Adobe apps we use. I can't figure out how to report the usage in the last 90 days per user. I don't even seem to get very close. Below is essentially what I'm looking for. ComputerName, UserName, ApplicationName, Usage laptop12, jdoe@company.com, Adobe Acrobat Pro, 23 hours If I look at each of roughly 800 computers I can see the pretty charts that claim to show usage. Some level of data is there, but I see no way to export it to make it useful.

Struggling to set this up.  The script seems to 'work'. I don't see any erorrs during install. ButI my configuration profile policy is still Pending and nothing seems to be getting pushed.   I don't see any particular errors anywhere. Is there a log on the client end that i can check to see what's going on under the hood? If I go to PKI Certificates in Jamf Cloud - I see :   "Outbound mode status check The Jamf AD CS Connector last contacted Jamf Pro for pending certificate requests on 03/09/2025 08:12 AM"So I'm assuming there is some sort of connection happening? And at what interval does the outbound AD CS instance check for certificate requests? Is there a way to modify the interval for polling?Any help would be appreciated.

As a system administrator, I am happy to use Jamf Safe Internet with Jamf Pro to manage 1:1 iOS devices in an educational environment. However, we are experiencing a problem with a Jamf Safe Internet policy rule that includes a scheduled content filter. The expected behaviour was that the content should only be blocked during the specified scheduled times.Unfortunately, the content is being blocked as soon as the rule is submitted and continues to be blocked outside the scheduled times. I know that scheduled content filtering is a new feature in the Jamf Safe Internet product. Has anyone else tried this feature and had a similar issue?Any advice or guidance would be greatly appreciated.  

I set a Restrictions configuration profile to disable Find My Mac. I ensured that I'm part of the scope and that the config profile actually installed on my machine. My machine is checking in with no problem. However, I'm still able to turn on/off Find My Mac after the Restrictions profile is installed Anyone having this issue or recommend a better way of disabling? What scares me the most is a user being able to remote wipe their Mac without IT's consent.

Update 08 May 2025: Standard Cloud upgrades are scheduled for the weekend of 16-17 May (details below). We appreciate your patience with the delayed schedule. Today we are releasing Jamf Pro 11.16; highlights include: Compliance BenchmarksBuilt on the macOS Security Compliance Project (mSCP) framework, compliance benchmarks enables you to automatically implement security standards across Mac devices. Compliance benchmarks supports industry-standard frameworks and automatically generates necessary management settings to enforce security controls. When enabled, compliance benchmarks create and maintain device security baselines through a combination of policies, configuration profiles, scripts, extension attributes, and smart groups, eliminating the need to manually configure individual security controls.Important: This capability requires logging in to Jamf Pro using Jamf Account (OIDC) single sign-on (SSO). This OIDC-based SSO integration allows you to log in to Jamf Pro with your J

We’re encountering recurring issues related to password resets and access across our company’s managed MacBooks, and I’d appreciate any insights from others dealing with a similar stack. Our Setup User Management: All users are created in Google Workspace. Device Enrollment: These users are synced into Apple Business Manager (ABM). Device Management: ABM is connected to Jamf, which is used to manage our company-issued laptops. Team Structure: We are a remotely distributed team across 10 countries. Security: FileVault and storage encryption are enabled by default via MDM. Issue Summary Several teammates have experienced repeated lockouts after password resets, leading to data access issues. While some users successfully regain access via the “Recover Account” option on the macOS login screen, others require the FileVault recovery key to decrypt and access their data. In my most recent case: One was able to reset the password using iCloud, which allowed them to log in. Ho

Hey all - is there an easy way to remove this from our macs. Have tried a few scripts which are failing to resolve the issue:

There will probably come a point in a Jamf Pro admin’s duties when they find themselves with the need to provide a mechanism for users to add or exclude their Mac to the scope of a Configuration Profile or Policy via Self Service. An example would be so users could add themselves to a group teasing macOS Beta releases. Using the Jamf Pro API to add a Mac to a Static Computer Group might seem like the obvious way to do this, but per recommendations made in the Jamf Pro certification courses calling the API from arbitrary endpoints is not recommended. This article will describe an alternative mechanism to allow user initiated scope changes without using the Jamf Pro API.    The core part of this approach is what’s known as a flag file, and its existence on a Mac can be used to add the Mac to a Smart Computer Group which can be used a Scope Target or Exclusion. To create the flag file we’ll use a script to be called via a Script payload in a Self Service initiated Policy. To det

How can I join the mac admins slack? I tried Sign up for a new account | Slack but I don't have an email address in the macadmins.org domain. Can anyone here please invite me? I'm a relatively newer mac sysadmin, working on migrating from Intune to JAMF for my org. Would love to be a part of the community!

It would be great if there was some sort of flag to let Admins know which parents had associated their children devices with the Jamf Parent app. 

We want to block external USB-C access on all our Mac devices using Jamf Pro. While we are aware that Jamf Protect offers functionality to block USB access, we do not currently have Protect and would like to achieve this using Jamf Pro alone. I attempted to configure restrictions in a Configuration Profile under Media (even though it is marked as deprecated). This approach worked on Intel-based Macs running macOS 15.2 (Sequoia), but it does not seem to work on Apple Silicon devices. Is there a way to consistently block USB access across all Mac devices (both Intel and Apple Silicon) using Jamf Pro? Any advice or guidance would be greatly appreciated.

Jamf is updating the Hosted Services Availability Commitment (“HSAC”), effective June 10, 2025. In addition to other updates, it will now be called the Jamf Service Level Agreement, and as set forth in the HSAC, we are providing 30 days notice of the updates.   Please read the updated version, which can be found on Jamf’s Trust Center. We have also posted an FAQ about the updates on that page.

Earlier this year we introduced a new App Installers binary which provided a number of new capabilities, one of the most significant being the ability to download trusted installation media directly from a vendor and then performing the installation whereas previously the installation media had to be hosted on Jamf’s cloud infrastructure.As I described in my previous post, we planned to utilise this external URL method to enable us to add titles that we were previously unable to offer such as VLC and iTerm, now both available in App Installers.We recently introduced a new App Installers capability in Jamf Pro 11.16 that allowed admins to influence the flow rate of MDM commands that App Installers sent to managed Macs in their environment to help address network congestion/capacity issues. This is controlled by the new Deployment settings option in the App Installers section of the Jamf Pro settings page.As the volume of updates for software titles continues to increase we will continue

Is there anyway to create pppc for BluetoothAlways config? PPPC Util does not have this option. I would like chrome to be enabled without using admin privilege. 

I've recently taken over JAMF duties at my company and have been asked to enable Strict Enforcement on our Zscaler Version 4.3.1 Currently the Zscaler app is deployed and asks for a password to quit the app or to sign out but lets users browse the internet when not signed in which is what we want to remove.   - Looking at JAMF I only see a configuration policy for an expired zscaler certificate - I attempted to push a configuration policy of com.zscaler.installparams that I found in the Zscaler documentation but when I reinstalled Zscaler from scratch nothing changed - I attempted a com.zscaler.zscaler plist configuration policy push as well - Tunnel version says 1.0 inside the app - If you think of something even if it is obvious please let me know I am looking to learn   How do you enforce this at your company and is a socket filter policy needed as well? I saw that mentioned / possibly some settings on the cloud admin portal.

We have a file share on a windows server with over 300k video and picture files.  Mounting the drive and trying to navigate through the file structure or searching for files is painfully slow. Are there any tips for using Macs to access a windows server file share??  Settings to tweak or check?

Hi everyone,  We're an EDU and I have the WiFi Configuration profile scoped to devices to ensure that we have the correct cert. I don't have any configuration profiles (to my knowledge) that would lock down settings in Network WiFi to where you cannot forget the network. However, I'm seeing on all my devices that it is greyed out and says "this option is not available because this network was joined via a managed profile". I have tried several different ways to remove it. The only one that worked was this command via terminal using an elevated admin account  networksetup -removepreferredwirelessnetwork en0 GOODBYE_NETWORK_NAME I am probably missing something so I would appreciate any hints as to where to look to manage this and apply to all one to one macs in my environment.  Thank you!