I am having a separate issue but need to submit ticket. When I log into Jamf Account and try to click the “Contact Support” button, nothing happens. Is anyone else experiencing the same issue?

I’m trying to deploy a Mac App that was purchased through Apple School Manager VPP.When I go to Computers → Mac Apps → App Store and add the app from the App Store, I can find the app and click Add, but the page spins and never moves past for me to actually finish adding the app to my tenant. I’ve checked the VPP token and ensured everything is connected properly. This is not an issue when working in the Devices, only when adding apps from the app store for computers.

Hi,Could any one guide on how we can migrate data between two managed macOS devices and same for iOS devices?

We’ve been using a script that automatically downloads and installs the latest version of Google Chrome when we push a prestage policy to our Macs. This script no longer works on Tahoe. This is the error that shows up in the logs:Script result: Wed Jan 21 16:08:00 CST 2026: Create temporary directoryWed Jan 21 16:08:00 CST 2026: Download 'https://dl.google.com/chrome/mac/universal/stable/GGRO/googlechrome.dmg' Wed Jan 21 16:30:23 CST 2026: Check downloaded DMG hdiutil: attach failed - no mountable file systems find: : No such file or directoryI’d like to find out how I can update this script to work with Tahoe. Here’s the script we’re currently using:#!/bin/bash    bundle="Google Chrome.app"    tmp="/private/tmp/GoogleChrome"    echo "$(date): Create temporary directory"    mkdir -p "${tmp}"    echo "$(date): Download 'https://dl.google.com/chrome/mac/universal/stable/GGRO/googlechrome.dmg'"    curl -s -o  "${tmp}"/"GoogleChrome.dmg" "https://dl.google.com/chrome/mac/universal/stable/G

Is there a way to send alert messages to iPhones manage by JAMF. I can do it in Mac via policy using the JAMF helper. Is there a same method in doing this to iPhones? 

Hi! We finally upgraded Bomgar or BeyondTrust Remote Support to 24.3.2 to support Sequoia. The only issue I'm having is finding a way to allow standard users to toggle on, or allow applications in System Settings > Privacy & Security > Remote Desktop.I didn't see anything in the PPPC Utility tool and wasn't able to find anything in Jamf Pro under the Privacy Preferences Policy Control config settings.   Wasn't sure if it's possible to allow currently or not but thought I'd ask here.  

Follow this instructions :https://support.grammarly.com/hc/en-us/articles/8341875702413-How-to-deploy-Grammarly-for-Mac But still at Accessibility admin rights are required. Any idea what is wrong? thanks  

Hi, Is there an updated way to install Avast via JAMF? I have search previous post but it seems its a long time ago and its not working anymore as per the last replies. Advance thanks.

I’m not too familiar with Securly (was just given access to Securly Filter for testing), but during the pandemic (before my time) Securly was implemented when students took iPads home. This was when our school district had Jamf Pro. Pretty much all of our iPads (less than 70~ stragglers still in Pro) are in Jamf School now. I replicated what we had in Jamf Pro as a configuration profile. It was simple enough from Securly’s documentation/old Jamf Pro configuration profile. But when I test it, and I see the activity, I only see ‘email’ (in Securly) as the user and not the actual email of the user. I’ve tested this by having my email account, a random student email account, and no active owner as the owner on the iPad (by adding/removing in Jamf School iPad inventory). All just say email. I tried this with the serial number as the variable but that shows up with random letters in the user field. I was hoping at least the serial number would actually show up correctly. Mostly, K-1 use iPad

Afternoon, Just got a reminder that i need to migrate to the new Self Service + does anyone know how to do it? Thanks

Hi Jamf Nation! 👋I'm excited to share an open source tool our team built: Jamf Docs MCP ServerWhat is it?An MCP (Model Context Protocol) server that gives AI assistants like Claude direct access to Jamf documentation from docs.jamf.com. Instead of copy-pasting documentation or switching between windows, you can ask your AI assistant questions and it will search and retrieve the official Jamf docs automatically.FeaturesSearch across all Jamf product documentation (Pro, School, Connect, Protect) Fetch full article content in Markdown format Browse documentation structure by product Built-in caching for faster responsesQuick Startnpx @get-technology-inc/jamf-docs-mcp-serverOr add to your Claude Desktop config:{ "mcpServers": { "jamf-docs": { "command": "npx", "args": ["-y", "@get-technology-inc/jamf-docs-mcp-server"] } }}Example Prompts"Search for SSO configuration in Jamf Pro" "How do I set up MDM enrollment?" "Show me the Jamf Protect documentation structure"LinksGitH

Hey everyone, Im suddenly running into an issue were I need all applications, both pushed by JAMF and others installed by the users, to have the option of “Scale to fit below built-in camera”. I could write a script to enable it for every app that we push but that is 1- not elegant and 2-wouldn’t hit any of the user installed apps.Does JAMF have a way to do this or has anyone been able to do something like this?  Thanks.

I couldnt find any clear answer about my question. For Self Service Classic, I set a custom install location (/Applications/Catalog.app).From what I read, once I enable Self Service+, the branding will carry over, but my custom install location won’t ? I’m planning to enable the “Use Self Service+ as the default end user application” option very soon, will it use my custom install location, or will it use a default one (/Applications/SelfService+.app) ? Thank you

Today we are releasing Jamf Pro 11.24; highlights include:OIDC-based SSO Through Jamf Account Enabled by Default for New Jamf Pro Instances All new cloud-hosted Jamf Pro instances are pre-configured to use OIDC-based single sign-on (SSO) through Jamf Account as the default authentication method for first-time access. This eliminates several steps of the Jamf Pro setup workflow and also ensures that new Jamf Pro instances have access to platform capabilities (e.g., blueprints and compliance benchmarks) immediately after setup.Note: This change only affects newly created Jamf Pro instances hosted in Jamf Cloud (not available for Jamf Premium Cloud Plus or StateRAMP environments). Automatic Jamf Protect Tenant Registration Jamf Pro can now automatically register your organization's Jamf Protect tenant to establish a secure connection between Jamf Pro and Jamf Protect. This eliminates the need to manually integrate by creating an API Client in Jamf Protect and configuring connection settin

We heard you! From conversations with our students at in-person events such as Jamf Nation Live and the Jamf Nation User Conference, as well as reviewing the post-course feedback we receive, it became clear that you felt there was more we could do to help prepare those of you that have completed the Jamf 300 Course for the challenges that await in our expert-level Jamf Pro certification offering – the Jamf 400 Course.   So, what have we done about it? Well, we have a brand new and engaging resource to help you “Prepare for the Jamf 400 Course”!   This free, online learning experience includes a self-paced overview of the Jamf 400 Course along with a series of puzzles that when completed will help you prepare for the scripting challenges of the course. Included along the way are several resources to help you dig into scripting and the Jamf API.   Here are the parts to this module: A brief video introduction to the Jamf 400 Course sharing more about the format, content,

FYI Just got this error on all my machines after editing a policy. jamf policy → Mon Dec 07 14:45:17 My MacBook Pro jamf[909]: Enforcing management framework... Mon Dec 07 14:45:18 My MacBook Pro jamf[909]: Enforcing scheduled tasks... Mon Dec 07 14:45:18 My MacBook Pro jamf[909]: Removing existing launchd task /Library/LaunchDaemons/com.jamfsoftware.task.1.plist... Mon Dec 07 14:45:18 My MacBook Pro jamf[909]: Adding launchd task com.jamfsoftware.task.1... Mon Dec 07 14:45:19 My MacBook Pro jamf[909]: Creating launch daemon... Mon Dec 07 14:45:19 My MacBook Pro jamf[909]: Creating launch agent... Mon Dec 07 14:45:19 My MacBook Pro jamf[954]: Informing the JSS about login for user schattc Mon Dec 07 14:45:21 My MacBook Pro jamf[954]: Informing the JSS about login for user schattc Mon Dec 07 14:45:21 Schatt's MacBook Pro jamf[966]: Checking for policies triggered by "recurring check-in"... Mon Dec 07 14:45:23 My MacBook Pro jamf[966]: There was an error. Invalid Message - The

My organization is new to Jamf, and in recent years we’ve started to provision macOS devices. My question is how have other Jamf admins been managing asset tags? Ideally, I would like to have some automated method for generating an asset tag or computer number and assigning it to the mac during the prestage enrollment process. I’ve seen documentation for scripts assigning tags during the initial setup of the mac, but I find it concerning how this is relying on the end user to manually type it in rather than just automatically changing the mac’s hostname to its assigned name from a CSV: GitHub - jamf/Mac-Asset-Tag: A script that generates a GUI to accept a user input asset tag for the Mac. Any ideas would be greatly appreciated!  

With Jamf Pro 11.24, automatically register a Jamf Protect tenant with Jamf Pro, set default calling, messaging, and web browser apps on mobile devices using the Jamf Pro API, and filter scope for blueprints by group and platform type!Be sure to check out the Jamf Pro release notes for all of the exciting new features and enhancements.Thank you for your continued support and feedback!

Because I tried configuring a static IP address on the iPad, then connected it to a different Wi-Fi network. When I reconnected to the original Wi-Fi, the configured IP address was completely gone and it reverted to automatic DHCP.

Hi all, I’m looking for a way to block or skip the “Update Mac Automatically” screen that appears during the Setup Assistant (screenshot attached). Is there a way to suppress or bypass this screen using a configuration profile? Any insight or guidance would be much appreciated! Thanks!

Because I tried configuring a static IP address on the iPad, then connected it to a different Wi-Fi network. When I reconnected to the original Wi-Fi, the configured IP address was completely gone and it reverted to automatic DHCP.

Does anyone know how to get these metrics through EA?

Not sure when this would have occured, but i have verified on several devices. We are pushing out a printer using jamf and if you go into the “printers and scanners” section of system settings control panel, it says “no printers”. However if you go into an application, you can see the printer there. I can also see it when i run lpstat -p. Nothing has changed with this printer, we have been deploying it for years. So much be a new osx update that caused this.      any ideas? Its a bit of an oddity that i found while trying to diagnose a separate print quality problem for a user. Then i found that multiple macs in our environment do this. Perhaps someone has seen it before.  Also when did jamf forums search start sucking. I cant even sort by date of the post… yikes.

As an Apple Partner (I work for an Apple Premium Partner in Belgium) Managed Apple Accounts are a bit of a challenge. Last November we concluded our transition after a 2 year adventure. I’ll spare the details I cannot talk about and focus on what’s the same for everyone.There generally are 5 parts of your Managed Apple Account quest:1) Verify your domain2) Lock your domain3) Capture the domain4) Federate with your Identity Provider5) Provision new accountsBefore you get started with this, please know your why. Currently there are not that many reasons why you would absolutely - need - Managed Apple Accounts. Generally we only start the capture (and federation) part with customers of ours whom want to use Account Driven Enrollment (e.g for BYOD purposes). That being said we do advise any customer to verify and lock their domains to prevent issues in the future.Step 1: Verify your domainThe first part is the easiest. You can add a domain in Apple Business Manager and you will be asked to

Hi everyoneis it possible to get the result of the variable for configuration profile in lower case?Currently I have configured “Lock primary account information” with variables(see screenshot) The result of the variable is always in upper case. it is possible to change it to lower case? if yes then how?