Hi, We have had quite a few calls into our service desk recently where users are unable to connect to known networks. Upon further investigation it appears that all known networks have disappeared from the device however the profile is showing as installed on the management profiles.    The workaround is to exclude them from the configuration profile and then re-add them which solves the issue, but this is becoming a bigger issue.   Has anyone been able to resolve?    Thanks Ashley

Our Device Inventory is no longer displaying Static Group Memberships. I can see the devices in the Static Group, just not in reverse on the Device Inventory. Anyone got similar problems? Kind Regards,Mathew

We have upcoming maintenance on your Jamf Pro Server. Planned RDS software updates will be performed during the times listed below. During this time, services may be briefly unavailable. Region-specific updates will be provided via StatusPage. Larger databases may see slightly longer interruptions.All times in UTCSchedule:August 22–23: Non-production (Sandbox) – All regions   August 29: Standard Hosted Servers Start Times.Hosted Data Region Time ap-southeast-2 15:00 ap-northeast-1 16:00 eu-central-1 23:00 August 30: Standard Hosted Servers Start Ti

In the MacAdmin world, few names command the kind of respect Charles Edge does. Not just for his technical expertise, but for his relentless curiosity and generosity. After his unexpected passing in 2024, I found myself reflecting on a behavior I learned through Charles's actions. A mindset I've come to call the Edge Methodology. It's not a framework or a management technique in the traditional sense. It's a response to fear. A refusal to fake confidence in things not yet understood. And it's inspired by the way Charles lived: by digging in, learning with humility, and lifting up others in the process.

I don't know about you, but my in-person conference skills need a brush-up. For me, it's been a little over three years since my last in-person. So here are some tips I've put together with some help from a few friends. If you are turning up on Monday before dinner, check the JNUC Slack Channel for any pre-conference get-togethers Monday night. The same is true every night. You can sleep when you get back home. This may be the only chance you get to talk to these people for some time. Go to the Keynote. It's the start of the conference, and at JNUC it starts well. I know it might be hard getting out of bed after the long flight the day before but do it. In fact, get into the conference venue for breakfast and a

Not too long ago, I wrote a Tech Thoughts article covering some of my favorite community resources. I wrapped up that post by mentioning a couple of conferences that might be worth your time. Well, it’s time to revisit those — because conference season is upon us! This list is heavily inspired by Jamf’s very own Armin Briegel whom has a fantastic page listing conferences and resources at scriptingosx.com/conferences — and he keeps it well updated!    A Quick Look Back  My personal favorite from last year was JNUC 2024 in Nashville. It was my second time attending, and I already knew a few folks, which made the experience even better. The networking opportunities are truly the highlight. Talking to l

Death by PowerPoint started in the living room Willis H. O’Brien was a famous Hollywood special effects artist known for his pioneering work in stop-motion cinematography. While we may look at his special effects in the movie King Kong from 1933 as outdated compared to the special effects we see in contemporary movies, his work is still relevant. He gave his audience the illusion that a giant gorilla not only moved but climbed the Empire State Building, then the tallest building in the world. And he did it one frame at a time. Unlike stop-mot

Ok, if the subject doesn't say enough, here is a little back ground. I've created a gofundme account for MacMule in hopes he will be able to attend this years JNUC. He was informed he would not be able to go to this years JNUC due to corporate issue(we all know and love those issues don't we). So for all of those of you who he has helped and those of you who use his AutoCasperNBI, he needs your help! He keeps calling me nuts for doing this, but I think as much as he has contributed to the community, we should help him. He stays up late each night(since he lives in England) to help out US mac admins from his house. He doesn't have to do this, but he does it for the love of the community, lets pay him back! MacMule's GoFundMe Page (*Note: to the jamf nation admins, if this is considered to be against the forum rules, my bad, just wanted to help out a fello

I need to uninstall Jamf Protect from a device running macOS 12, so I download the uninstaller and try to run it locally and also tried to push it from Jamf Pro. It fails with an error saying macOS 13 is required to run the uninstaller…..Anyone else dealt with this?Am I stuck with reimage the device? I’d rather not but will if I have to.

Hi All,  Did anyone have issues in accessing Blue Prints, from last few hours it say Error occurred ,try again later. my instance was hosted on Central Europe  

For the life of me I simply cannot get our Windows Virtual Print queues with Papercut working on MacOS (currently for us 15.6.1).I get the dreaded ‘unable to connect to printer’ error.  and then its just stuck waiting. Here is what I’m doing.I set up the printer locally using the advanced tab and add it as smb://print.domain.local/printer-queuename I select the universal “Mac Printer” driver I downloaded from Fuji Xerox site (currently v 2.6).  I do a test print. It works. But only once. It never works again. If I now add a second printer queue using the same method it doesn’t work. if I then go and delete the initial prin

Hi Jamf Nation, we are using conditional access policies in EntraID to prevent users from using private mobile devices to access our M365 Services. However I need to Exclude Microsoft Authenticator App from this Policy but im not able to select this app in CA Policy Config. I tried to use a filter for a device condition "device.mdmAppId -eq "4813382a-8fa7-425e-ab75-3b753aab3abb"" But i guess this attribute is not available to EntraID since Devices are not Intune but Jamf managed. In the Device Sign In Log im able to see the block based on the Application ID for Microsoft Authenticator. Do any of you have any ideas on how to do this?

Hi Everyone I'm wondering if anyone knows how I can prevent students from changing the colour of their apps? I have looked around in the profile settings but can't seem to find a setting to disable that function.

Hi We are just adding Jamf Connect using Cyberark; we are getting the following issue once the user has logged into the SSO client its double asking for the local password, would like to remove this.  We have the setting set in the xml    <key>OIDCUsePassthroughAuth</key>    <true/> Does anyone have any other suggestions we can try? thanks.   

Hi All,    Our District is aiming to use Macbook Air for our next laptop refresh. We have Jamf Pro and on our way to get a subscription on Jamf Connect. Anyhow, when I created a script under Policies, the name is not changing. The naming convention that I wanted to use for all the M1's should be M1-"Serial Number". The script that I've created is below;#!/bin/bash$ sudo jamf setComputerName -name $M1-$serialNumberscutil --set ComputerName $M1-$serialNumberscutil --set LocalHostName $M1-$serialNumberscutil --set HostName $M1-$serialNumberexit Please help?Thank you and have a great one!Sincerely,Cesar

Seems like the root path of when the script is run automatically is different.I have changed the path resolution to this now - currentUser=$(stat -f%Su /dev/console) userHome=$(dscl . -read /Users/$currentUser NFSHomeDirectory | awk '{print $2}') Will this solve my issue since i am looking up for some specific files in each computer?I am trying to confirm if it works on automated runs since it does on the manual ones (jamf recon) - but how do i trigger the policy for all computers using the jamf dashboard?

Hello, we have configured an 802.1X network profile with a scep profile that generates a machine certificate per computer. When connecting to the network we are forced to select the certificate. Isn't there a way to make the selection automatic? 

Anyone have a good way to deploy this? Yes, we know it isn't supported except for individual installs - but seriously, when you are a school district and have over 100 Mac Labs - you have to find a better way.  Need a little help on this one - we keep getting the Message: Secure Browser may be running from the original file download location.Any help on this one would be appreciated!

Hello,I am having trouble setting up device compliance in Jamf Pro. I followed the instructions found here: https://learn.jamf.com/bundle/jamf-pro-documentation-current/page/Device_Compliance.html but when I got to the part where I was redirected to the Microsoft Intune webpage, nothing happened. The Microsoft login window appears; I enter my email address and am then brought back to Jamf Pro with a "Registration Request" error and another warning below that states it is "Establishing connection" with directions to "Open consent URL." I click on the open consent URL, get to the Microsft login window, enter my Azure email address, and am then brought back to the Jamf Pro screen with these same two messages. I have Azure GA rights and have tried two different browsers (Safari and Edge) with no success. Has

If you haven’t read part 1, then click here and go back and read it. The next portion of Apple Intelligence is now shipping with macOS 15.2 and iOS/iPadOS 18.2. We now have Image Wand, Image Playground, Genmojis, ChatGPT integration, and a little more. To soothe all concerns quickly, Apple Intelligence is NOT powered by ChatGPT. It will never send data off to ChatGPT without first asking permission and that integration must also be enabled. Ok, now that that’s out of the way.Apple Intelligence now features image playground, Genmoji and moreW

What to expect:• Apple will announce four new iPhones, including an ultra-thin model iPhone 17iPhone 17 AiriPhone 17 ProiPhone 17 Pro MaxApple Watch Series 11Apple Watch Ultra 3https://www.apple.com  

We have a script to disable the macOS randomization, it’s been working prior to macOS 15.6.  Since  15.6 it has not worked, it also does not work on the beta of Tahoe.  The script would hard code the MAC randomization to OFF, and set the default for all new networks to “NOT SET” which then becomes “OFF”.Has anyone else experienced issues with MAC randomization on 15.6 or the Tahoe beta? 

Is there a way to get set up a search to show any user without a device (iPad) assigned to them?  I am trying to clean out our user database.

Hello,We are evaluating ways to enhance our IT support workflows and are particularly interested in leveraging customer support automation software alongside Jamf Pro. Our goal is to streamline tasks such as ticket creation, device status updates, and end-user communication without compromising service quality.Has anyone successfully implemented such integrations within a Jamf-managed environment? What challenges did you encounter and what measurable benefits such as efficiency gains or improved user satisfaction did you observe?Any recommendations for best practices or compatible tools would be greatly appreciated.

I have several iPads that need unenrolled from our Jamf Pro MDM. Unfortunately, they have expired device identity certificates and recently expired signing certificates. Is there an efficient way to simply unenroll them? I’m a novice at this, so please ask me the necessary questions.