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Hi there. We’re looking at moving to PSSO, where we currently have Jamf Device Compliance on prod Macs, but have run into a wall.MDM=Jamf, IdP=Entra ID, PSSO profile uses Secure Enclave Key as the auth method because we have Jamf Connect managing accounts and password sync and understand that they can be complementary.On new builds when we deploy the PSSO profile before registering with Intune/Company Portal/Entra ID via our normal Jamf-driven Device Compliance workflow, it registers cleanly, works as expected, and CA permits access to protected data and apps, so it’s successfully replacing Device Compliance.On prod devices already registered with Device Compliance, with Entra ID device records, WPJ keys in keychain and the rest, when we deploy PSSO after, it initiates the registration, accepts the user credentials, creates a duplicate stub record in Entra ID, but at the last step where it would require MFA and then pop up the dialog prompting to allow CP Passkeys in System Settings, i
Good afternoon I have a weird issue that is coming at a horrible time! I have 6 M1 2020 Mac Minis that are failing at retrieving enrollment profiles. Nothing has changed in my environment, and I even just pulled 4 new M4 MacBook Airs out of the box to test. The Minis were previously in a different lab (one that I just successfully reset 16 other computers in), but these 6 continuously fail to enroll. Any ideas?
I’m slowly rolling out Jamf Connect 3.1 and probably Jamf Connect 3.2 with Self Service+ app (since the change was made).Has anyone used Passkeys or hardware keys (think Yubikey) with the new flow? Any issues? 3.1.0 (2025-07-07)Resolved Issues [PI131938] Fixed: For configurations using Microsoft Entra ID as their identity provider, the Jamf Connect login window displays an error message at the bottom of the screen when passkeys are an available authentication method. We do use Entra ID as our Idp. I know older versions of Jamf Connect pre 3.xx did not work.i’ll be doing some testing on my end soon. I was just curious if anybody had tried it yet.Thanks.
Hello, I have a user iPad who is not communication with jamf pro. All commands get stuck in pending or failed. I looked at the Device Management and saw that the SCEP Device Identity certificate is expired. How do I renew? Thanks
Greetings JAMF Nation! Apologies in advance if this has been covered and I've just missed it. I'd like to know if there is a way to rearrange the columns I choose to display when I check the items under "Inventory Display". I provided a screenshot to try to explain what I'm after...in my example, "last update" is the second column but I'm asking if there is a way to tell jamf to display that one at the end. So "name" then "model" then "OS" and finally "last update". The end goal is to export the reports into an Excel spreadsheet but I'd like to not have to rearrange everything in Excel after it's exported. Would be nice to have it report in the order I want to export it. -SP
We have a few iMacs running Sequoia 15.5 and Jamf Connect that are going to black screens after you log in. Both local user accounts and IdP accounts are affected, but I can see the user folder is being created when we log in against our IdP, I get the account creation message but it just hangs on the black screen. Local admin account is having the same problem. I’ve tried uninstalling, restarting, and reinstalling Jamf Connect, but the problem persists. Uninstalling and logging in as a local admin user causes a beach ball to spin, but it sits there and doesn’t not progress. I’ve checked the config profiles and license and they’re all valid, and this isn’t happening fleet wide, just randomly.if I create a new user through Jamf, the user will create, but I can’t log into that account, it immediately dumps me back to the JC login window without any feedback. I can see the new user’s account by running dscl . -list /Users UniqueID but it still hangs. Resetting authchanger doesn’t help eit
Hello,I am a ServiceNow developer and working with our internal JAMF team member. We have integrated the two with the out-of-the-box connector. The data is coming into ServiceNow, but we have noticed an issue on the JAMF side.In the User and Location area, it is not populating even though the SME says it is mapped and setup properly. It is linked to Active Directory but seems to not be populating this area though it seems to have everything that is needed. Any idea what might not be setup or mapped that could explain this area not getting populated? It is impacting our Hardware and Software asset processes. Any thoughts or suggestions would be appreciated.Thanks.
Hi everyone, I. HATE. PRINTERS. That being said, we have to work with them. and... Canon does not make it easy. Here is what I was able to find out from several places online, in order to get this "installer" to actually work. So let's jump on to our Macs and get this over with.Downloading the "Installer"1. Log into your Uniflow Online (web)2. Start Printing (Side Bar)3. Install Printer Driver > Click [Download macOS printer driver] Navigate to Download FolderOpen SmartClientMac.iso > Open SmartClientMac Volume > Notice here you only have 1 file. But actually there are 4. 3 are hidden.On your Keyboard us the show hidden files shortcut: Command+Shift+.(Period)Getting Files in the Right LocationYou will now see 3 other files. We only need the SmartClientForMac.pkg and tenantcfg.plist files.Next, Go to Finder > Go > Go to Folder (Shift+Command+G)Enter 'private/tmp'Next create a new folder called 'uniflowclient'Which is now located in private/tmp/un
In this scenario, which would you use? • You're starting a new company in 2025 • Fresh Jamf Pro build • Fresh Apple Business Manager Do you use DEP Notify, Jamf Setup Manager, or something else? https://www.jamf.com/blog/apple-device-enrollment-jamf-setup-manager/
Mac Admins India Connect is more than just a meet-up, it’s a movement. This conference was built by and for the growing community of Apple IT professionals across India. This event is the country’s first dedicated space for those who manage, secure, and support Apple devices at scale in order to meet and learn from one another in a larger scale, one day event. We’re so excited and still buzzing from our inaugural event, and we’re excited to keep it going for next year! Why We Started This India has long been a powerhouse for Apple device management, with admins supporting businesses and schools not only locally, but across the globe. That changed with the formation of Mac Admins India which is a grassroots tech community born on a Google group, and eventually, into real-world meetups. And now, with Mac Admins India Connect, we’re taking it one step further: an annual gathering to celebrate our craft, share our stories, and inspire each other. By the Numbers:👥 160+ attendees 🏢 80+ org
Hi there,How are you guys handling time zone/region changes for end users with standard user level privileges, I’ve tried with Self Service scripts but I’ve not found any that work consistently.Are there any Sequoia solutions to this issue?
Is there an issue in Jamf Cloud online currently.I added a new app from Apple School Manager this morning and it still has not arrived in Jamf Cloud for availability. I have double checked my VPP token, even downloaded and assigned a fresh one just to make sure it was not expired. I tested the same app by assigning a few licenses to Intune and they showed up within a few seconds in Intune. Not sure what else to check, I also forced a sync from Apple education support in Jamf Cloud.Earlier this morning I was unable to get apps deploying to new iPads that were already assigned in Jamf Cloud, it gave the error: “Pending - All licenses are in use or the license is not assigned yet” and took over an hour before they finally installed.
Greetings everyone!I am working with the Jamf Pro API and cannot for the life of me figure out how to obtain a list of every title which is available in the Jamf App Catalog, even if I am not currently deploying it.I have experimented with several existing endpoints including /api/v2/patch-software-title-configurations, but only ever seem to get titles which are currently being deployed or patched.What I am trying to get is the FULL list of apps which would be present in Computers → MacApps → Jamf App Catalog → New → Jamf App Catalog, which (as of this posting) lists 265 titles.In Context, I am creating a Python script to acquire, analyse, normalize and update data which resides across a number of data sets (Excel, SQL etc). When we are deploying a new app, I effectively want to know if that title is available in the Jamf App Catalog.If someone could point me to the correct Classic or Jamf Pro API endpoint, it would be much appreciated! Thank you all in advance!
Hi, We have had quite a few calls into our service desk recently where users are unable to connect to known networks. Upon further investigation it appears that all known networks have disappeared from the device however the profile is showing as installed on the management profiles. The workaround is to exclude them from the configuration profile and then re-add them which solves the issue, but this is becoming a bigger issue. Has anyone been able to resolve? Thanks Ashley
Is anyone else experiencing issues with the "Lock Desktop Picture" configuration with MacOS 15? I recently updated our fleet from 14 to 15.5 and it seems to have broken our branded desktop picture. Not only has it reset the wallpaper to the default, but it has also broken the functionality setting. I am also open to just making a policy that sets and locks the desktop if that is a better process.
Hi, I want to get backup of my data from the Gmail accoubts. I want any safe and fast tool which can proviode me accurate results.If anyone has the solution for my problem, please share.
Hi, I am managing a fleet of iMacs and MacBooks. I have disabled the “Accessibilty System Preference” panel in JAMF school profile but how can I disable it totally in order users cannot activate it using keyboard?Thank you
We recently ran workspace update 2025.05.10 and had a handul of devices that it installed but wouldn’t open. After a day all but one started working. We have one where it won’t open on the latest version, if you remove and put the old version it works. We tried running it different ways using the open -a command, but each time it said it couldn’t be found. If you boot in to safe mode, it opens. The tech ran the uninstaller and checked all the locations to make sure there wasn’t any residual files leftover. They checked to see if there were any login items that would be causing issues.
HiI’ve made a config profile on jamf pro to lock the screen after 5 minutes of inactivity, just a simple policy, nothing specialBut I had left the Log out users after 30 minutes ticked. I’ve now disabled that, and completely remade the config profile itselfBut the 30 minute log out is still enabled on the macs What am I doing wrong here? Is that even the right place I should be looking?Thanks
• iOS 18.6.1• watchOS 11.6.1 https://support.apple.com/en-us/100100
Today we released Jamf Connect 3.0.0. This release includes the following changes and improvements: Upcoming Changes to Jamf ConnectJamf Connect 3.0.0 continues to include the following login window capabilities and direct support for Jamf Connect Configuration:-Desktop multifactor authentication-macOS account provisioning Deprecation of Jamf Connect Menu Bar App CapabilitiesThe Jamf Connect menu bar app is now deprecated and will no longer receive updates. All menu bar app capabilities from Jamf Connect 2.45 and earlier will be unaffected by this deprecation. Future updates to the Jamf Connect menu bar app will be limited to macOS compatibility and security updates.Note: For customers deploying Jamf Connect with Jamf School, Jamf recommends to continue using version 2.45.1 instead of updating to version 3.0.0. This will preserve the existing menu bar capabilities for Jamf Connect and not affect existing deployments.No immediate action or migration efforts are necessary; however, Jam
In our Jamf Protect tenant, we have a multitiude of devices that have been retired and no longer in use. They still show in Jamf Protect unless we manually delete them and skew our results. Is the correct process to keep our Jamf Protect Computers inventory tidy to manually delete them from Jamf Protect? Does Jamf Protect have any auto-expire policies? For example, if disconnected for 6 months then purge device from Jamf Protect.
HelloWe have just completed MAC enrollment to JAMF with pre existing mobile users being converted to STD users after enrollment. We use entra for jamf connect. We have a SAN that users access to R/W data. If another user logs into the mac (creates std account) he cannot access the san b/c his GID/UID is not what the san expects. He can read but not write. Our workaround is to wipe the mac, delete from jamf, create the mobile account then enroll into jamf and that user is good. Anyone have a similar issue? Ideas to fix?
HelloI'm early in my JAMF API & Swift learning curve. I have worked through the wonderful Swift/JAMF API tutorial at:Part 2: https://www.jamf.com/blog/mac-admin-swift-jamf-pro-api-decoding-data-objects/and I am now attempting to expand the reported data pulled from the JSON. I have no problem pulling additional data returned from decoder.decode that is at the root level of general (for instance) such as id, name, ip_address etc. but I haven't been able to figure out how decoder.decode captures the remote_management data that goes a level deeper.Any suggestions would be greatly appreciated!Thanks!William JacobsonAutoclub, Costa MesaExample on how the data is decoded and referenced:guard let result = try? decoder.decode(ComputerResults.self, from: data) else { exit(1) } for computer in result.results { print(computer.id, computer.general.name, computer.operatingSystem.version, computer.hardware.model) } }Relevant part of the
Does anybody use a similar workflow for renewing SCEP certificates and or is this supported? Specifically adding $PROFILE_IDENTIFIER to an additional x509 attribute. Appreciate your insight!
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