Hi All, so i’ve had an issue for a few months, I’ve been trying to find the bash command line to turn on accessibility keyboard, so looking around in ventura this was easy to do and now the location has now changed, main thing is i don’t where. As i work in a school some teachers want on screen keyboard when they connect to the white boards, so i wanted to add an option in self service to deploy a shortcut to the keyboard

Hi all,Has anyone else placed a block for tvOS 18 but updates are still occurring?In an environment of 600, soon to be almost 1,000 Apple TVs, we didn't set them up to not auto update due to at the time, Jamf's Update commands didn't work successfully in our testing.We want them to update, but not immediately. 

 Even when Erase All Content and Settings is restricted, the option “Erase This iPad” still appears during sign out.Will it be possible to restrict this as well?The same behavior occurs even when using a Managed Apple Account...

Hello.Users are unable to sign in to Office 365 apps upon launch.  The login window is blank.  Logged in as admin with settings disabled, the login windows load without issue. Any ideas on what I’m missing?Thanks,

Hi all,Anyone have any skills with deploying NinjaOne to Macs through Jamf?I’m having some troubles deploying Ninja to my environment in Jamf pro. I’m deploying the pkg using a policy. I pulled the pkg direct from my Ninja admin site using their method of acquiring the necessary file. I’m also deploying a config file to allow the necessary streamer application to run in the background and quiet install (see screenshot for config.) Every time I deploy through Jamf, the NC Streamer file does not go to the device, and the device does not enter my Ninja console. When I manually install the same pkg without Jamf, the NC Streamer installs fine and the device is added as a local machine. I’m trying to figure out where I’m going wrong with my install and why this is isn’t working through Jamf. It’s just a simple PKG in a policy and a small config file.Please let me know if anyone has suggestions for me or if I need to provide more info.I have contacted NInja support already. They claim it’s a

With Jamf Pro 11.20, support the next major Apple operating systems on the day they’re released, configure simplified setup for Platform Single Sign-on (Platform SSO), and enforce new restrictions!Be sure to check out the Jamf Pro release notes for all of the exciting new features and enhancements.Thank you for your continued support and feedback!

I am a complete Jamf novice. A third party organisation setup our environment.We have a Blueprint called Block USB applied to All Managed Clients. It has multiple policies (see screenshot). I want to make an exemption for one of these managed clients, but only for the USB blocking element, so the user can access a external hard drive. I want the rest of the policies to continue being applied.What’s the simplest, least risky way of achieving thing? Screenshot: https://ibb.co/2YR6Y1df Thanks

Download the MATLAB DMG Installer:Visit MathWorks and log in with your MathWorks account.Download the MATLAB DMG installer for macOS.Mount the DMG and Run the Installer:Double-click the downloaded DMG file to mount it.Open the mounted DMG and run the InstallForMacOSX.app.Log In with Your Company Account:When prompted, log in using your company MathWorks account.Choose your license from the available options.Select Advanced Options:Before proceeding with the installation, click on "Advanced Options."Choose the option "I want to download without installing."Download the Installation Files:The installer will download the necessary installation files to a folder and then move to /private/tmp/MatlabR2024aCreate the Installer Input File:Navigate to the folder '/private/tmp/MatlabR2024a' and locate the installer_input.txt file. Edit this file to include the following parameters:destinationFolder=/ApplicationsagreeToLicense=yesoutputFile=/tmp/mathworks_install.logenableLNU=yesIf depl

HelloHoping some point me in the right direction I have recently packaged Avid media composer all seems fine. Im trying to manage some of login items which live in system settings > general > login items.Have been able to use teams identifiers for most of them and thats worked ok. As anyone had experience of ones that seem to link to launchdaemons.Been trying get them lock down so they show “ The setting has been configured by a profile” I though a custom jamf json schema might work. Have had a go at creating one and pushing it out via config profile, but something isnt quite right.You cant use team id as it not signed is my understadning,  not sure it helps that they come from undentified developers as well.Thanks in advanced  

Hi I’m trying to set a wallpaper for Apple Tvs in a school. I’ve set a configuration profile which locks the Apple TV in the conference display mode. I’ve also created a smart device group where i’ve uploaded a test jpg file, but it doesn’t want to pickup the wallpaper. Does anyone have have suggestions?

So with the concern of data being send to chatgpt, how do we disable Apple Intelligence and chatGPT integration using JamfPro (Cloud) in macOS 15.1?

Parallels Desktop 26 was recently released, but whilst attempting to deploy it to users using Jamf Pro I quickly identified that the traditional deployment method which Parallels are providing using their deployment package does not work beyond Parallels Desktop 20. And as Jamf also don’t provide an App Installer for Parallels Desktop 26, this lead me to look at alternative deployment methods. The result is that I have created a scripted process whilst will download & install the latest version of Parallels Desktop 26, then a license key is also fed into the script, the activation of Parallels Desktop 26 will also be performed. Below is the script that I want to share incase any other Jamf Pro admins are stuck with trying to deploy Parallels Desktop 26. #!/bin/bashcd "/Library/Application Support/JAMF/tmp"# Update variables. These shouldn't need to change for each update dmgName="ParallelsDesktop.dmg" dmgLink="https://link.parallels.com/pdfm/v26/dmg-download/?experience=enter_key"

Hi,I recently set up a new Windows Distribution Point and am now trying to connect to it via the Jamf Sync App, but cannot get a connection. I see the DP in jamf sync, but it only asks for a password, not for a username. No matter what password I use I always get the error Message “Failed to load the … distribution point: cannotGetFileList”  Unfortunately the new jamf support is pretty useless as there is not more option for me to communicate in english. All communication is automatically translated to german, but the translation is not that good so I often dont quite get what the supporter wants to tell me. Just english would be much better for me.

Hi AllI'm currently conducting research on Jamf Connect 3.0 as part of a project at work. I'm looking for any recommendations, insights, or resources regarding: How Jamf Connect 3.0 works Best practices for deployment Compatibility with existing systems (macOS versions, identity providers, etc.) If you've had any experience with it or know of helpful documentation, I'd appreciate any input you can share.Thanks in advance!

Can someone help me with a script or payload any option to enable screensharing on specific app like Teams / Slack or Zoom - Automatically from Jamf or Mosyle- we are using Mosyle for managing MAC'sNote: User: With out manually clicking on it.If yes, please help me with the same.

Hello everyone We are trying to deploy FortiClient VPN only from this link https://fortinetweb.s3.amazonaws.com/docs.fortinet.com/v2/attachments/76cde386-1f8c-11ef-8c42-fa163e15d75b/FortiClient_7.4_Jamf_Deployment_Guide.pdfthe Application installed perfectly but we have issue with configuration of the app1- To grant FortiTray permissions to load and grant network access.2- To grant full disk access to load the following FortiClient processesI have made the same as what they mentioned in the pdf but the user get popup to allow them.what I want is:1- These configuration only install if they install FortiClient.2- Not popup any thing to the user when install FortiClient to allow for permission3- If someone can please shared with me the configuration.

Trying to create a new project for Jamf Compliance Editor and every location I choose to save the project I get an error "The selected directory does not seem to be valid. Please select a valid one." The location is where I have previous Compliance Projects. I have tried different versions of the app and have the latest version. Any Help?

Hello all,I inherited a Jamf server running on CentOS, which I want to migrate to Ubuntu to fulfil system requirements.However, while restoring the database on the new server it throws an error: CREATE TABLE `os_update_process_manager_command_c ... Error: Error 6125: Failed to add the foreign key constraint. Missing unique key for constraint 'fk_process_manager_uuid' in the referenced table 'os_update_process_manager' I don't know how to handle that issue.Any ideas?

Hi all,I’m just about 100% sure this isn’t a Jamf issue, but wanted to see if anyone else had any thoughts. We are attempting to get Nexthink installed on our Macs through Jamf. I created a folder in /private/tmp/Nexthink and put the csi.app and the customer key.txt file there and created a pkg through Composer and uploaded it to Jamf. I created a very simple install script to deploy with the pkg file: #!/bin/bash/private/tmp/Nexthink/csi.app/Contents/MacOS/csi \ -address like.to.our.portalurl \ -tcp_port 443 \ -key "/private/tmp/Nexthink/Customer Key.txt" \ -use_assignment=true \ -ra_execution_policy=signed_trusted_or_nexthink \Nexthink installs and Jamf reports back that it completed with all the correct settings including the Engine IP address and Customer key. However, when looking at the local config.json file the customer key has added in a “\” character anytime there is a “/” character in the customer key (so it now shows \/), and causes it to not report in, if I view the l

I have a need to disable apps from auto updating temporarily.Despite the settings are in place, I see applications continue to auto update.Is this a bug in Jamf Pro?   

Hello every one,We’re about to renew our AD CS certificates for the first time. We deploy them with different names depending on device type, account type, work place etc. We got the following witch we deplay with configuration profiles. This certificates make the devices to connect to the right SSID automatically.BE-ADCS-Cert → Students, computers BK-ADCS-Cert → Main organisation, computers BH-ADCS-Cert → Second organization, employees mobile devices and computers MOBILE-ADCS-Cert → Main organisation, mobile devices TABLET-ADCS-Cert → Main organisation, shared mobile devices TV-ADCS-Cert → Main organisation, Apple TVsAnybody familiar with doing it and what could be the best way to update to update? Is it possible to run the old (as long as its valid) and the new side by side for a while?

We manage our ipads using Jamf Pro. We load the students google email accounts onto the device using a Jamf configuration profile with the Google payload.  The mail account will appear on the device (ipad iOS mail app) and prompt user to enter google password.  The user enters the password and the iOS mail app will display the students google email.  However,  several times through out each day, the iOS mail app will stop displaying google email and prompt user to re-enter their google password.   After re-entering the google credentials, the Mail app will not always start working again.    I have had Jamf support review our config file with the google payload - they said it is set up correctly.  I have contacted Google and they said that it is a Jamf issue.  Has anyone else experienced this issue?  How did you resolve it? thanks.

Today we released Jamf Connect 3.3.0. This release includes the following: Changes and Improvements The release_notes.txt file is no longer available in the Jamf Connect DMG file or Jamf Connect Configuration. To view the Jamf Connect release notes, see Jamf Connect App for macOS Release History.Resolved Issue [PI139049] Fixed: The identity provider authentication prompt in the Jamf Connect login window requires users to scroll if the Login Window Size (LoginWindowSize) setting is configured. For configuration profiles using Okta-OIDC as their identity provider, Jamf recommends configuring the Login Window Size (LoginWindowSize) setting to Max for the best user experience. To access new versions of Jamf Connect, log in to Jamf Account with your Jamf ID. The latest version is located in the Solutions section under Jamf Connect.Product DocumentationFor additional information on what's included in this release, review the release notes via the Jamf Learning Hub.

Hello,Looking for advice or a possible solution via JAMF for the following scenario:Have a bunch of iPAD’s in the field with multiple eSIMS and we are looking to have data occasionally flow over the secondary eSIM and switch back to the primary, possibly making this occur a few times per day/week, this would need to be automated.Possible or not without user intervention?