We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
Real talk, real tools and real-time support from people who get it.
Real answers from Apple Admins like you
Find your way around
Share your thoughts
Submit your idea
I’m wondering how others approach Macs that have become unaccounted for, lost or stolen? We have a fleet of approx 1500 - many that were purchased before any of the stuff currently involved in managing them were working for our organisation. Sometimes I’ll come across a Mac that is still checking into Jamf, but we have no record of who it belongs to and whether it was legitimatly bought-out or not. Othertimes we have Macs that have just been plain stolen. There’s another scenario on top of this where I’ll encounter Macs that check-in, so can seemingly run Policies but aren’t doing an inventory update, and won’t run Management commands. (the Wipe Computer command being one I’d find quite useful in particular) With that in mind, I put together a script to install a launch daemon that launches a script that agressively notifies the user that the device belongs to our org, and to contact our helpdesk - it blocks the screen out to the point the device becomes unusable. I am yet to deploy it
Hi, I'm trying to experiment with deploying Safari web apps to other devices for an IT environment. I can create a package of a Safari web app on my personal MacBook, and repeatedly deploy the package to my personal MacBook without issue. The Safari web apps are typically installed to ~/Applications, but I can install to the system /Applications folder, or even to a place like the user desktop, and it will work. The app will also work for different users on my personal MacBook. When I install the package to another computer, there is a pop up saying that says "You can't open the application because it may be damaged or incomplete." Are Safari web apps hard locked to a device, from something like associating the web app with hardware identifiers? Could changing the web app or an associated plist with the web app via a script resolve this issue, or do web apps have to be manually created per user? Or more importantly, does anyone know if Jamf will support creation of Safari web apps via
I’ve been running a script in our labs for the last couple of years to do macOS updates after caching the installer onto devices, the script is this: /usr/bin/su -l ladmin -c "echo ADMINPASSWORD | /Applications/Install\ macOS\ Sequoia.app/Contents/Resources/startosinstall --nointeraction --agreetolicense --forcequitapps --user ADMINACCOUNT --stdinpass" This has worked perfectly fine, and continues to work on our iMacs and Mac Minis, but when I’ve tried to update our MacBooks from Sonoma to Sequoia I’m being met with this bizarre message: Result of command: Error: You must be root to do this… I don’t understand this at all, because as far as I was aware everything the Jamf binary does is already run as root. Is anybody able to shed any light as to why this is failing please? Much thanks!
We manage our ipads using Jamf Pro. We load the students google email accounts onto the device using a Jamf configuration profile with the Google payload. The mail account will appear on the device (ipad iOS mail app) and prompt user to enter google password. The user enters the password and the iOS mail app will display the students google email. However, several times through out each day, the iOS mail app will stop displaying google email and prompt user to re-enter their google password. After re-entering the google credentials, the Mail app will not always start working again. I have had Jamf support review our config file with the google payload - they said it is set up correctly. I have contacted Google and they said that it is a Jamf issue. Has anyone else experienced this issue? How did you resolve it? thanks.
Hey Community, From now until Sep 26th, you’ll earn 20 BYTES in Jamf Nation Rewards just for subscribing to our Jamf Nation General Discussions! How? Easy: Head to the page linked above! Click the big blue Subscribe button. Stay in the loop on all things Jamf + Apple - and get rewarded for it! ⭐️ BONUS TIME ⭐️For a limited time, get 50% off the bytes needed to redeem some of our newest swag. Imagine rocking that gear at JNUC! Not part of Jamf Nation Rewards yet? If you’re a Jamf customer, sign up through your Jamf Account (details here).Your swag is waiting…⏰ Please note: You may not see your new points reflected in your Jamf Nation Rewards Account right away. We are currently in the process of reconnecting our updated Jamf Nation with Jamf Account. We appreciate your patience while we reconnect these programs.
Hello everyone, teachers use the Managed Apple ID but cannot download applications in the AppStore, the only apps that can be downloaded are the same as those from the selservice. Do you know a solution so that teachers managed Apple IDs have more possibilities? I use JamfPro, Thank you
How are people deploying Sopho's endpoint per macOS profiles? Are you creating smart groups for each OS and then assigning them to Sopho's endpoint profile for that OS? What happens when a user upgrades to another OS, do they get popups when old profile removes but does not have the new profile yet?
Hi, We're starting to see a number of cases being raised internally about some of our Macs (all on macOS 15.1.1) having intermittent login issues. Our devices are bound to AD and our users have been logging on fine for some time but now we're starting to get issues. Sometimes the logins are fine. Sometimes they take ~10 mins and sometimes they appear to stall completely (waited over 2.5 hours in testing) even on the same device. The login screen appears to freeze (the time doesn't change) and you eventually get the spinning beachball. SSH is still working and you can run a "jamf policy" successfully. "Screen Sharing" reports that the user who has attempted to log into the device is the active user when you connect. Can anyone share some tips as to how we would start to investigate this sort of issue let alone resolve it??? Thanks Stuart
I created this small application to make it easier to retrieve the Bundle ID of a macOS app.Simply drag a .app file onto its icon in the Dock to display the app’s unique identifier and easily copy it to the clipboard.The link below includes both the AppleScript source code and the compiled, ready-to-use application. https://www.dropbox.com/scl/fi/74iqhkbs7cd7nfhi0fsn9/Bundle-ID-Droplet.7z?rlkey=a2kldrolexvix16z6hluvjpar&st=n999z5tv&dl=0 Hopefully, this can help someone.
I wanted clarification on what HTTP response status code Jamf Pro will return if I call the /api/v2/mobile-devices endpoint when I only have a Jamf Computer license, and similarly, what status code I will get if I call the /api/v1/computers-inventory endpoint when I only have a Mobile Devices license.
Hi all,we just configured Jamf Protect, and it seems that the Macs removed from Jamf Pro were not removed automatically from the list on Protect.Is there a way to automatize the offboarding, or the only solution is to remove a device manually from both? Thanks,
Hi, We have had quite a few calls into our service desk recently where users are unable to connect to known networks. Upon further investigation it appears that all known networks have disappeared from the device however the profile is showing as installed on the management profiles. The workaround is to exclude them from the configuration profile and then re-add them which solves the issue, but this is becoming a bigger issue. Has anyone been able to resolve? Thanks Ashley
Our Device Inventory is no longer displaying Static Group Memberships. I can see the devices in the Static Group, just not in reverse on the Device Inventory. Anyone got similar problems? Kind Regards,Mathew
Earn a cool badge and Jamf Nation Reward Bytes for your published articles. We’re looking forward to your submissions!
216 Questions Answered
30 Questions Answered
17 Questions Answered
15 Questions Answered
20 likes
18 likes
8 likes
7 likes
Learn about our customer advocacy program that celebrates our most passionate customers.
Join the community to receive product updates, and share feedback.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
