I had a smart group set up that I used for years, but I can no longer
find it and I need to recreate it.I enroll iPads before students come in
to pick them up. When they arrive, I show them how to do one of two
things 1) sign into an existing persona...
Hello:We're on a 1:1 iPad program. We use Linewize as our safety
filter.Over the past few days I've had three kids report an issue with
searching within Safari. I've been able to determine they have the same
issue with searching within Google Chrome....
Hello:I have a few students who are not supposed to be able to access
the App Store so I've blocked it on those devices. This usually works
very well. However, one of these students had a legitimate need for the
YouTube app, so I temporarily unblocke...
Hello: I just noticed recently that when I set up a new iPad, 'United
States' no longer shows up first in the country list after I choose
'English' as the language. This used to work, although sometimes it
would take a moment or two from choosing Eng...
Hello: I use student usernames (essentially, their email address before
the @ sign) for their device names. For now I have them enter that name
in when they receive their devices as part of the enrollment process,
then I update a profile that says th...
OK, this is really odd. When I checked my WiFi country code, I noticed
that it was set to US, and I confirmed that it had always been set to
US. When I looked up the country code, I vaguely remember sort of
clicking on it on my Mac. That shouldn't ha...
I just revisited this issue and realized I already posted the question.
I checked my WiFi country code and see that it is set to US and
confirmed that it always has been set this way. Would this be the issue
anyway since I choose English (and would c...
I called JAMF about this last week because the activation lock bypass
code rarely works for me. They told me it's a known issue and they're
working on it. Just wondering, of those of you who send Apple the
spreadsheets: do you have to call them each ...
iPad Director | Director of Online Services | Apple Teacher
Mercyhurst Preparatory School
Erie, PA USA
MacOS, iPadOS, web development