rabbitt
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Building relationships to facilitate learning. Thanks for joining us!
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Can't Change Local Password
We are having an issue with some of our devices where we can't change the password on the local user. It Brings up this message. This has something to do with this option checked below in our prestage. Is there any way to fix this problem? It affects... View more
Privileges schema for multiple admin
Is there an easy way to make the settings for more admin groups? They will have same privileges, but to different sites.We have 37 different groups to same amount of sites. Each groups have to admin one site. We are using SSO for admins, who comes fr... View more
Step by Step GuidSyncing apps from Apple Business Manager (ABM) to Volume Purchasing in Jamf Pro/Now
Part 1: Download Server Token from Apple Business ManagerLog in to Apple Business Manager: Go to https://www.apple.com/business/.Access Preferences: Click your account name in the bottom left corner and select "Preferences."Download Server Token:Clic... View more
Restoring an iOS backup from a Personal Device to a Managed Device
We have a user who has just started and they have a personal iPhone backed up to iCloud. We want them to be able to restore this backup to a new, managed iPhone but it doesn't seem to work.We wipe the Managed iPhone and allow Proximity Setup, the Per... View more
Resolved! Unable to install application in iPad without loging in apple id
We have a requirement for a Kisk devices on our reception for a Power Apps built for visitors.I am utilising a single app mode to deploy this. However the application is not installing without entering the apple id. View more
Volume Purchasing server Token revoked
Hi,it seems a couple of my VPP Tokens have been revoked. The token all come from the same Apple School Manager. Is there anything I can do about this myself? Renewing the Tokens does not do anything. Jamf Support is responding really slow and the sit... View more
Explicit Content Not Allowed ENABLED - but still able to see explicit content
Hello, We've had content filtering enabled on all of our students iPads. We had a case where explicit content was seen via search on Safari. The interesting thing is that this same configuration profile is pushed to multiple iPads, but its not being ... View more
REMOVE WiFi icon in Sonoma
After weeks of working and looking for a solution with Sonoma NOT showing the WiFi through the control center to all my wired lab users, I felt you might stumble across this and need specifics to a solution. I disable the WiFi on my machines. I do so... View more
Help with Custom Config Profiles : JSON format is incorrect.
It seems like every time i try to make Custom Settings for a config profile, no matter how I make the plist file (xCode, VSStudio, manual creation, Jamf Pro spits out : JSON format is incorrect. I'm really confused at what I'm doing wrong.It will acc... View more
Account getting locked out
Has anyone run into this issue:-MacBooks are bound to AD-User changes password.-Restarts/locks computer can't sign back in again. States account is locked out for "15 minutes"-Log in as the local Administrator account and log back out, user can then ... View more
macOS Big Sur to macOS Sonoma out-of-box experience.
I have around 30 MacBook Air computers which were shipped with macOS Big Sur. I was thinking of creating a static computer group and add the serial number for those MacBooks so that I could then add them to a policy which updates the software from ma... View more
Creating Static Computer Groups from Policy Failure Logs in Jamf Pro
A multi-step process to help Jamf Pro admins zero-in on policy failures Background We recently executed a single-script Jamf Pro policy on All Computers and observed a 99.4 percent success rate. While this could certainly be viewed as an A+ result, w... View more
Can't pair airtag to iphone
I'm trying to pair an airtag to an iphone and I get the error message "your device management settings do not support airtag". We have no restriction in JAMF for this. The only similar post I could find "Can't pair airtag on ipad" was caused by "Devi... View more
Device (Apple TV) - Mobile Device Name not Sticking
Hello,Not sure if anyone is experiencing the same issue as I but I am having inconsistent results when attempting to change a devices name, being the S/N when enrolled, to a more suitable "Room Name" - Inventory > General > Mobile Device Name. The As... View more
Proposed Topic for JNUC 2024--Being a Macadmin in a Very Windows World
So way, way outside my comfort zone, but feeling this days the importance of stretching myself I think I've a highly relatable topic for JNUC 2024 pertaining to the experience of being a Macadmin in a very Windows world, and all the trials and tribul... View more
Resolved! Personal Recovery Key Validation: Invalid
We're doing some testing in our QA environment and configured all our Config Profiles to match what is in Prod. We've enrolled 4 Mac's and they show Invalid and the Recovery key is super long. I did try the github reissue filevault key, also escrowbu... View more
jamf recon stalls at Locate Hardware Information
Hello!I am curious to see if anyone else has seen this. I have noticed since macOS Sonoma has been introduced, it seems that when it gets to Locate Hardware Information (macOS version), it would take a few minutes longer than I have seen before. Now ... View more
Kerberos SSO Extension multiple password syncs
Hello everyone,I hope to find some help here with our issue. We are using the Kerberos SSO Extension to synchronize the passwords of Mac users with their Active Directory (AD) passwords.During initial setup, the user logs in with their AD account, fo... View more
Resolved! Jamf Connect License Count/reporting
Hey ya'll, we are about to roll out Jamf Connect to our users and I'm struggling with how to report our progress. Currently, we have a policy for the Jamf Connect app in our self service, and I can look at logs to see who ran the policy. My concern i... View more
Unable to use section parameter on mobile-devices/detail API
I've been trying to use the api/v2/mobile-devices/detail endpoint to get data on all mobile devices registered with Jamf. I have already done the same for computers using api/v1/computers-inventory, but for mobile-devices there is a bug.When calling ... View more
