I am having hard time deleting smart user groups, I get the spinning wheel when I click on delete. The groups are empt. So annoying! 

Hello, I’m hoping someone has some insight into this issue. I have two internal distribution points that run on Mac minis. They have both been up and running for several years. Recently, one of them stopped working after I renewed the SSL certificate. I accidentally let the certificate expire by less than a day. Now, after renewing the certificate, I can’t get it to serve files over HTTPS anymore.  Here’s what I have done so far:- Renewed the certificate several times- Verified that the certificate information is correct and matches what is listed in Jamf- Verified that the setting in my httpd.conf and http-ssl.conf files- Restarted Apache (multiple times)- Restarted the DP that is not working- Compared the settings of the DP that is working with the one that is not-re-entered the password for the jamfread account in Jamf and on the passwords file on the DP- Pasted the link for one of the files that

Apple Business Manager is now just Apple Business.Remember to log in and agree to the new terms and conditions so that devices can continue to be added.https://business.apple.com/ 

Does jamf offer a better setting for how to find the Approximate location of the device (iPad) on the Jamf School system. Other MDMs show the location much better. Is there something that I am doing wrong? Please advise.I am using Jamf School.

I just got to 250+ “bytes”!  That XL Gamer Desk Tech Mat is so close…I am dangerously low on swag.  Seriously, I only have the jamf shirt I goyt when I got my CCT.-Pat 

I am seeing a Keychain not found alert after I recently started enforcing OneDrive Desktop and Documents sync. This just happened on my newly enrolled test Mac after I registered platform single sign-on. The alert appeared as I was logging in to OneDrive. There is actually an entry in Keychain. I looked up the ID shown in the screenshot. Reset to Defaults is NOT the right choice. I found that unlinking the Mac from OneDrive and then signing in again helps, but this prompt came up as I was in the process of logging in. We use platform single sign-on so there is no password prompt. Has anyone else seen this and solved it? 

Hi Guys,We are facing very weird issue at our Orgs, where none of the packages are getting installed during enrollment for some devices. The issue is not for all the devices, and usually for few devices but been having this issue once in a while.All the packages are signed, and works perfectly fine for most of the device. And for god sake, we cant replicate this issue whenever we do a testing.Those devices who have issue with package installation, usually works once wiped and re-run the enrolment process.Does anyone have idea on how to get this sorted?

Not sure if I am the only one experiencing this or not. We are using code 42 and some users folder /Library/Application\\ Support/CrashPlan was deleted. The app cannot be removed because it is locked and the uninstall script cannot be run because the aforementioned folder has been deleted. We also cannot reinstall the backup agent as we get a "Install failed contact the software manufacturer" error message. Has anybody experienced this and found a fix? I tried using the uninstall script from another computer but it failed saying that the script is not originally from the computer. 

New and somewhat confused JAMF-user here, and thus: silly questions.I'm using Entra as my Cloud Identity provider and I'm trying to create a smart user group based on membership in an Entra-group (JAMF_KLA) in order to build configurations for said usergroups. But I cannot for the life of me get it to work (nor do I know if it's actually possible).Looked at the mapping of both the SUG and in the CIP-setup, and everything there looks like it should work. Can also do a test against various users, and it works (User that is in the Entra-group gets green checkmark, user that is not in group gets red checkmark). Which tells me that the lookup is working.I see that I can also add users from a Directory Service from the Settings-menu. However, is that only for admins/auditors? I see that there's an option for Enrollment Only. Does this mean that the imported users do *not* have access to the JAMF-console?

Fortinet's recent FortiOS 5.4.1 release for their FortiGate security appliances prevents any version of FortiClient prior to 5.4.1 from registering to the appliance. Users may even get a "FortiClient is being actively blocked from registration" which can cause panic and confusion. The problem is that, as of this writing, FortiClient 5.4.1 has yet to be released. Talk about putting the cart before the horse. So let's say that you don't want to have a few hundred upset users and would rather uninstall FortiClient discretely, en masse. Fortinet's documentation tells you to run the FortiClientUninstaller GUI app to uninstall FortiClient. But here's a more streamlined and scriptable method: /Applications/FortiClientUninstaller.app/Contents/Resources/uninstall_helperrm -rf /Library/Application Support/Fortinet/ Optionally, check for the existence of the following file and delete if it exists/private/var/root/Library/Prefer

Hey, So, after lots of tests and struggling with new ways to migrate DMG file to PKG I found that none of them really works and the agent never starts and works properly... I found this script (don't remember where) and this solved my issue! ``` !/bin/sh Downloading OSX Update Package to /tmp on the host curl -o /tmp/update.tgz http://YOUR_SERVER_NAME_OR_IP/SC_packages/update.tgz; sleep 3 Extracting update.tgz to /tmp tar -zxvf /tmp/update.tgz -C /tmp; sleep 3 Installing SecureConnector as a Daemon/Dissolvable w/ visible/invisible menu bar icon sudo -S /tmp/Update/Update.sh -t daemon -v 1; sleep 3 Checking/Starting processes in case they did not start on install daemon_pid=ps auxww | grep -v grep | egrep "ForeScout SecureConnector.-daemon" | awk '{print $2}'agent_pid=ps auxww | grep -

School admins want us to set a restriction for students to not be able to use their iPads past 10pm. I asked Jamf AI but we currently don’t use Jamf Parent, nor Jamf Teacher. It also gave the option of using Screen Time Downtime, but when creating that Config profile, I don’t have that option available to me. Has anyone had any experience in doing this?

Soooooo with the new “Apple Business”, check out the new API endpoints!!https://support.apple.com/guide/business/create-an-api-account-axm33189f66a/1/web/1I’m drooling at the user options for scoping purposes.  Been waiting forever for these to appear 😍  

Hello,Google is our IdP for logging in to Jamf Connect Login. I am using Self Service+ which states that the local password is “In Sync”. If I change a users password in Entra (which then will sync to Google Workspace), the “in Sync” does not go away or update ever. If I were to reset the password locally though Self Service+ using the menu bar drop down (opens Entra password change portal) it then states that the password is out of sync and that I need to login again to Self Service+. Great! I login, it accepts the new password, and states that the password is “in Sync”. I am never prompted for the old password.If I log out of the user and log back in with the new password, I am successful at the Google SSO pane, but it then has a smaller Jamf Connect pane that asks for valid credentials, which is the previously set password. The local password will not update despite “being in sync”.I have to be doing something fundamentally wrong, any help would be really app

Hi Jamf Community, We're experiencing an interesting DNS registration issue with our Mac fleet that I'm hoping someone might have encountered before. Issue Description When our Mac devices connect to our corporate WiFi network, they register in DNS (Infoblox) with generic names like mac.domain or macbook.domain instead of their proper hostnames (e.g., mbp-dav.domain). However, when these same devices connect via Ethernet cable, they register correctly with their actual hostnames. Environment Details DNS/DHCP: Infoblox Mac devices: Various models running macOS All Mac devices have proper hostnames configured What I've Verified I've confirmed the hostname settings are correctly configured on the affected devices:

I have written a long time ago and still use an Automator workflow which runs an AppleScript which front-ends the built-in ZIP command line tool. Its main purpose is to provide a means to generate password protected ZIP files. The built-in 'service' does not give this option even though I suspect it also frontends the same built-in ZIP command line tool.This workflow for me still works fine even in macOS Sonoma.It used to be (back in the good old days 😁) that installing an Automator workflow was literally a simple matter of copying it to either -/Library/Services/ (to make it available to all users)or~/Library/Services/ (for an individual user)These days it is a lot more complicated.You still need to copy it to /Library/Services/ but you then apparently need to open it in Automator, re-save it in the same /Library/Services/ location which ap

We have the policies to install the following Office 2024 components in order during our prestage deployment:2024 Volume SerializerMicrosoft Excel 2024Microsoft PowerPoint 2024Microsoft Word 2024For the past couple of years, this has worked exactly as intended. The volume serializer is installed to activate the license, then the individual apps are installed one by one. After deployment these have also opened and been activated. However, over the last week or so, the activation is no longer applying. I’ve tried everything I can to try and deactivate the license/reactivate it from self service etc, but the only fix appears to be completely removing all office components, and reinstalling them - only then does the volume serializer work. I thought this might be as a result of the latest Office apps, so I reverted to using older versions of the pkg files but the problem remains. I even tried using the whole Office suite pkg but the same

Hoping someone can help as this has been making me pull my hair out.Running Jamf Pro with AD CS Connector delivering machine certs via SCEP. Macs are domain joined. Two SSIDs, one through Meraki APs with two NPS servers in the RADIUS config, another through a Cisco Z3 pointing to a separate NPS server. Same cert template, same Jamf profile structure across everything.The Z3 SSID works perfectly, Macs connect no problem. The Meraki SSID fails on every Mac. Windows machines on the same Meraki SSID and same NPS policy work fine.The CA is definitely issuing the cert, visible in certsrv. The Mac is also prompting to select a cert manually when it shouldn't be. NPS logs are completely silent, no 6273 events at all when the machine cert is used. The only time 6273 shows up in logs is when I manually pick a randomly assigned JAMF cert that belongs to a machine not in AD, and that's just "user account does not exist" shows up in my logs.eapolclient on the Mac show

Hi, I have created a profile to only allow system settings and Pages apps. It worked as expected, but I keep getting the prompts below. Is there any way for me to disable them? Thank you.   

Our desk side support manager is pushing for his team and the service desk to have full access to our console in terms of systems settings, creating/modifying groups, creating and modifying configuration profiles, creating and modifying policies ,etc. I am of the opinion that these are administrative functions which require some specialized knowledge and should be limited to administrators. Presently, they have access to view device information, assign policies, and push some MDM commands. I’m curious to know how your organizations manage access to the console. How many full administrators do you actually have in your consoles? What is your policy on tracking changes? What permissions do you give to your help desk and desk side support?

We’re moving away from Cisco Secure Client. But this utility is cool, and helpful. • A macOS utility to repackage Cisco Secure Client DMG files for unattended deployment via Jamf Pro (or any MDM solution).• huexley/CiscoRepackager• https://github.com/huexley/CiscoRepackager?utm_campaign=MacAdmins.news&utm_medium=email&utm_source=MacAdmins.news_385

Hello there!I’m using Jamf School synced with ASM with shared iPads. I wanted to start using Jamf Teacher app on teacher’s shared iPads, so I’ve just configured Jamf Teacher following Jamf’s guidelines. It started working fine with all classes and students showing up correctly. But since I needed to rename all classes. I renamed in ASM, synced Jamf School, and reassigned teachers to their renamed classes. But now I get this error on Teacher’s iPads “You are not allowed to add students to manages classes. Contact your IT administrator for support” (I’m IT support). Any idea how to resolve this?Thanks! 

Apple Classroom on Teacher Macs in Jamf School - Possible without Managed Apple IDs?We're migrating from Jamf Pro to Jamf School. Previously had Apple Classroom working with Macs and iPads via ASM roster syncing from our SIS—no Managed Apple IDs needed.Current status in Jamf School:✅ Apple Classroom works on teacher iPads and student iPads ✅ Jamf Teacher app works on teacher Macs (shows rostered classes) ❌ Apple Classroom on teacher Macs won't load rostered classesTeacher Macs aren't receiving the Education Profile despite fresh enrollments. I suspect it's related to MDM-capable users, but can't confirm. Class data is clearly flowing (iPads get it, Jamf Teacher gets it), so it seems like a device-specific enrollment issue.Is Apple Classroom on teacher Macs possible in Jamf School without Managed Apple IDs?The solution seems tantalizing close based a on a checkbox still available in Jamf School -

Hi everyone,We’re currently using Jamf School to manage our Apple devices and are running into issues with Microsoft’s enforcement of strong certificate mapping as outlined in KB5014754.Our environment relies on certificate-based authentication with Active Directory. While we’ve configured UPN mapping using the RFC 822 SAN field, our domain controllers (now in Full Enforcement mode) are rejecting certificates that don’t meet the new strong mapping requirements.Unfortunately, Jamf School doesn’t appear to support:Inclusion of SAN URIs with SID Custom certificate templates Scripting or automation for explicit mapping via altSecurityIdent

Hello,    I’m just getting started with SUPERMAN and have only done test computers and some alpha users.  Right now I have mine very simple.  I have JAMF API setup to run this so that the users do not need to have admin privleges.I have a PPPC Config Profile to enable this.I’m using Static / Smart Groups to target devices for deploying the Configuration Profile, and the Policy.The Configuration profile is the main area when I am configuring the Script behavior.Default Defered Timer = 30 minutesMenu Defered timer = 1hr, 2hr, 4hr, or 8hrSoft Count Deadline = 3And using a custom branding Icon. How aggressive have you been with your users to get MacOS upgraded?  My experience so far is that users like to be on the latest OS and don’t mind the upgrde (even when it changes some of the appearance).Do you prefer Hard Count over Deadline Date?What messaging or communication do you like to do with the e