account.jamf.com subpages empty

[pkleiber]

If someone from Jamf support is reading this, please help.
All subpages like
https://account.jamf.com/products
https://account.jamf.com/support/case/create
etc. are empty for my account after logging in to jamf nation.

Sites like:
https://www.jamf.com/jamf-nation/....
Still work though.
Thanks, Patrick

[jlattke]

Same here! Can't download the new version because we don't have a page where to get it … seems like there are more security problems!

[mtonner]

I also got the same problem. After login to jamf nation, the subpages don't show any content. There's just a blank page.

[danny_b]

Still not working.
Especially in the light of required security fixes (https://www.jamf.com/jamf-nation/discussions/39219/jamf-pro-10-30-1-security-upgrade) required to work right now.

[stephen_c]

I Have the same issue. This is due to header misconfigurations.

I created a match and replace function to add the following header as a temporary fix. It allows to load to page but I get other front-end issues

Access-Control-Allow-Origin: *

[grahamrpugh]

Same problem for me (and many people in the MacAdmins Slack). Interestingly, my colleague can access it but I cannot. I cleared browsing data, tried Safari, Firefox, Chrome. I guess it's a problem with some of our accounts. I'm opening a ticket.

Fortunately I was able to get the installer from post from Michael P on Slack:

Quick URLs assuming download IDs are shared: Linux: https://account.jamf.com/api/v1/release-versions/537/download-links/1233/signed-url Windows: https://account.jamf.com/api/v1/release-versions/537/download-links/1235/signed-url Mac: https://account.jamf.com/api/v1/release-versions/537/download-links/1236/signed-url Manual: https://account.jamf.com/api/v1/release-versions/537/download-links/1234/signed-url How to get URL yourself: (Once logged into Jamf nation with current browser session) Goto: https://account.jamf.com/api/v1/release-versions/537/download-links Grab the ID number for the OS version you want. Put that ID into this URL: https://account.jamf.com/api/v1/release-versions/537/download-links/<ID>/signed-url (edited)

[pkleiber]

Thanks @grahamrpugh . I already opened a ticket after posting here via Email on Friday evening. Just got an auto response mail. Nothing new from Jamf until now.

[Martin_Stegner]

Same here. Cant download the Security Update, only empty pages

[chrisB]

Count me in … - just to keep the thread on top. 😈

[chrisB]

The issue is solved (for us). Thanks!

[fras]

For me too, the problem is solved.

[bchowdhury]

We apologize that some customers experienced an issue accessing Jamf Account subpages. As of 9 am CST today, 6/21, this issue has been resolved and everyone should have access to all Jamf Account pages.

[user-nJCMTWzfZS]

Same here. And I am sure I allow cookies and JS.

It is particularly ironic that an attempt to create a support case sends me to empty https://account.jamf.com/support/open ... And I tried to contact support when I could not find any way to download Jamf Pro installer. The only clue was in https://docs.jamf.com/10.30.0/jamf-pro/install-guide-linux/Installing_Jamf_Pro_Using_the_Installer.html that has a link to https://www.jamf.com/jamf-nation/my/products that redirects to empty https://account.jamf.com/products...

What kind of a vicious circle is it?

[user-nJCMTWzfZS]

So what's going on? Still nothing works. I can't get to the installer download page, can't open a support case to ask about it... All the pages I need under https://account.jamf.com are blank. The URLs in grahamrpugh's post say "You don't have access"...