Attempting to run an applescript, constant errors.

[abasti]

We've had issues with the computers here after a migration with some important fonts being disabled. I made this script up to quickly fix the issue, I'm no scripting expert, I just wanted a quick way to do this for 200+ computers. I want it to run the script when the user logs into the computers. I get 2 different errors. I understand both but don't know how to fix them.

First error ----

/Library/Application Support/JAMF/tmp/fontfix.applescript:65:80: execution error: An error of type -10810 has occurred. (-10810)

Second error ----

Script result: 2016-09-27 11:02:52.314 osascript[2788:334116] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data
2016-09-27 11:02:52.315 osascript[2788:334116] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data
2016-09-27 11:02:52.315 osascript[2788:334116] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data
2016-09-27 11:02:52.315 osascript[2788:334116] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data
2016-09-27 11:02:52.394 osascript[2788:334116] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data
2016-09-27 11:02:52.395 osascript[2788:334116] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data

The script I'm using is below. I'm guessing these errors have to deal with it trying to open an app not being the current user that is logged in. What can I do to fix this issue? If I run the policy from terminal on the computers it works, but when it is run by its trigger it fails with those errors.

tell application "Font Book" to set {fontNames, fontEnableds} to {name, enabled} of font families

set activeFontsList to {}
set inactiveFontsList to {}
repeat with i from 1 to (count fontEnableds)
    if (item i of fontEnableds) then
    else
        set end of inactiveFontsList to item i of fontNames
    end if
end repeat

set astid to AppleScript's text item delimiters
set AppleScript's text item delimiters to linefeed
set inactiveFontsList to inactiveFontsList as text
set AppleScript's text item delimiters to astid

set desktopPath to ("Macintosh HD:Users:Shared:" as text)
writeFile of inactiveFontsList to (desktopPath & "InactiveFonts.txt")

on writeFile of txt to destPath
    set accessRef to (open for access file destPath with write permission)
    try
        set eof accessRef to 0
        write txt to accessRef
    end try
    close access accessRef
end writeFile

set lf to (ASCII character 10)

tell application "Font Book"

    set savedListSpec to (desktopPath & "InactiveFonts.txt")
    set savedList to open for access savedListSpec
    repeat
        try
            set typefaceToReactivate to (read savedList before lf)
        on error
            exit repeat
        end try

        if (offset of "*" in typefaceToReactivate) is 0 then
            try
                set enabled of typeface typefaceToReactivate to true
            end try
        end if

    end repeat

end tell

tell application "Font Book"
    quit
end tell

[karthikeyan_mac]

Hi,

This is because AppleScript is run as root from the logged in User Interface

We can use

"sudo -u $(ls -l /dev/console | awk '{print $3}')" /path/to/applescript

Refer the below links

https://jamfnation.jamfsoftware.com/discussion.html?id=17457
https://jamfnation.jamfsoftware.com/discussion.html?id=17245

Thanks & Regards,
Karthikeyan

[abasti]

The fonts being disabled was causing a piece of software we needed to install on all computers to fail. I've only been using jamf for about a week so I had no idea I could do this, but I just attached the script to the policy for the software we were trying to install and set it as a pre-install script. So all users just goto self-service and when the go to install that software it runs the script first and that solved all the issues I was having.

[pcrandom]

@karthikeyan.mac , I'm getting the same errors but with cocoaDialog. I want to use your workaround, but I can't seem to get it to work. I put the command into a variable and am trying to run it with another variable that has the path to the cocoaDialog binary. (I'm borrowing pieces of a script by @mm2270.)

So, this is what the variables look like:

cdPath="/Library/Application Support/JAMF/bin/cocoaDialog.app/Contents/MacOS/cocoaDialog"
runAsUser="sudo -u $(ls -l /dev/console | awk '{print $3}')"

I was triggering the dialog box using this command:

promptUser=$( "$cdPath" msgbox 
    --title "$companyName" 
    --button1 "Continue" 
    --icon-file "$companyLogo" )

When the JSS runs the script, it throws the errors mentioned in the OP. Curiously, the functions of the cocoaDialog box works fine.

Now I'm trying to use the sudo workaround, but when I put promptUser=$( "$runAsUser $cdPath" msgbox it keeps telling me:

sudo -u username /Library/Application Support/JAMF/bin/cocoaDialog.app/Contents/MacOS/cocoaDialog: No such file or directory.

I tried to quote the path:
promptUser=$( "$runAsUser '$cdPath'" msgbox
promptUser=$( "$runAsUser "$cdPath"" msgbox

And they all give me the "No such file or directory" error (with single or double quotes around the path to cocoaDialog, even).

I try some other oddball combinations:
promptUser=$( "$runAsUser" "$cdPath" msgbox
promptUser=$( "$(runAsUser) $cdPath" msgbox
And so on, but just can't seem to get it to work.

I even tried creating a new variable sudoCD="$runAsUser $cdPath" and calling that, but it gives me similar messages.

If you couldn't tell, I'm still a novice at scripting. I'm sure I'm just missing something simple... Any ideas? Oh, I did just put your command into the cdPath variable as one long command, and it still didn't work.

Update: If I add eval in, like promptUser=$( eval "$runAsUser $cdPath" msgbox , then it doesn't give the "No such file or directory" error when I run the script locally, but when the JSS runs it remotely, then I get syntax error near unexpected token `('.