We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
Real talk, real tools and real-time support from people who get it.
Get answers from fellow admins
Find your way around
Share your thoughts
Submit your idea
Heya awesome Mac admins! I am still relatively new to this whole Jamf thing and looking into setting up Jamf Setup Manager to install our apps before the user reaches the desktop. I am trying to follow guides and getting hung up quite a bit on step 1 of most them, “package Setup Manager”. This is kind of a loaded step. I have tried several ways of doing this. I have packaged the zip, which didn’t work. I have extracted the .zip to the desktop and then packaged, didn’t work. I have tried putting the extracted zip in different folders, then packaging from there with Composer, didn’t work. How the heck do I package this thing for deployment? The configuration from Jamf Pro is relatively straightforward, I just need some help making sure the actual files are in the proper places.
Hi, Jamf Nation! Many of you wear multiple hats and are the glue that holds the technical processes together in your environments. That’s why when something goes wrong, you need us, your Jamf Support team, to be by your side. Today we’re excited to share that the Support service you rely on is getting even better by streamlining your access to Jamfs who can best help you solve your problems at the right time. While all of the details of the enhanced process are in your email inboxes, we’re happy to share the highlights here. Knowledge and support now live together in the Support Portal, which is accessible via Jamf Account or at support.Jamf.com. Customers will see an updated chat experience (with more enhancements to come) The Product Issue process was simplified to enhance the customers’ overall interaction with Support While this work greatly enhanced the support you’ll receive from us, the majority of the changes are on our side (within the Jamf “walls”). Our Support teams worked h
CIS 1 Allow Touch ID to unlock your mac what needs to be deactivated? Hi Hope you can help, how do we allow users to use Touch ID rather than the full password each time sleep is activated. What needs to be unticked in the list of Managed Rules in compliance? Thanks
Good Day! I am testing Platform SSO out in our environment and so far it is working great! We are pushing out MSCP via the Jamf Mac Apps. We’re using “Password” as our authentication type. Setup with Entra. And we do not currently have any custom config, just out of the box setup. Our machines are NOT Bound to AD, and we use local standard user accounts to start off with. then register and sync passwords. I have 2 major issues that I would love to hear from the hivemind: We are seeing that we can put in many bad passwords at the login screen without any repurcussions. If the machine was compromised, what is stopping someone from brute forcing the correct password? Is there a way to set password attempts? When a user’s password changes they can obviously go re-authenticate and sync their password again, but what if a user just ignores this and never syncs their password? Meaning whatever their password WAS is what they are using to Log In and then use a different password for their AD A
Getting kicked out of Jamf Pro server. If you are experiencing a similar issue here is my ticket number: 19843077 After enabling the SSO I am getting kicked out of the Jamf server multiple times daily. Behavior:clicking on a link presents signed out pageoractively browsing a page and presented singed out page Browser:SafariChromeOS: 15.4 (scheduled the update for later in the week)
I wanted to start a new post due to all the interest in some older posts. We are about to start a closed beta test of an app we built to help address a hole we saw in the digital signage space. We wanted a way to simply connect Google Slideshows to Apple TVs and we couldn't find a solution that fit our needs. So we built our own solution. Our app, Simple Signage, is a easy way to connect Google Slideshows to Apple TVs. You just copy the share link into Jamf, set the intervals for the slides and how often you want the slideshow to refresh. That is it. It has worked so well for us all year, we decided we would share with the community, but first we are hoping a few people will help us tryout and test the app. If you are interested in our app Simple Signage and would be willing to help us beta test it through TestFlight, just respond here and I will message you privately with more information.
Hello,With the new version of Jamf Connect 2.45, I noticed an issue with the login window.The login banner takes up the full width of the screen.Is there a way to reduce it to the size of the EntraID login window?
So any update about branding options of the SelfService+ App? So If I want to change the text under the "Welcome to Self Service+" is this possible? thanks.
Hi, I recently set up a new Windows Distribution Point and am now trying to connect to it via the Jamf Sync App, but cannot get a connection. I see the DP in jamf sync, but it only asks for a password, not for a username. No matter what password I use I always get the error Message “Failed to load the … distribution point: cannotGetFileList” Unfortunately the new jamf support is pretty useless as there is not more option for me to communicate in english. All communication is automatically translated to german, but the translation is not that good so I often dont quite get what the supporter wants to tell me. Just english would be much better for me.
Hello Jamf Community, I'm currently experiencing an issue with Jamf Remote Assist — I haven't been able to successfully connect to any Mac devices for the past two weeks. Each attempt either times out or fails with no clear error message. I've tried the following so far: Confirmed that Remote Assist is enabled in Settings. Restarted Jamf Daemon and the local Jamf app on the affected Mac. Verified network/firewall configurations (no changes recently). Tested on both Intel and Apple Silicon Macs with the same result. Has anyone else encountered similar issues recently?Is there any known workaround or reliable fix that could help restore functionality? Any suggestions or guidance would be much appreciated. Thanks in advance!
Hello everyone My context: wi-fi authentication based on 802.1x through a Windows Server (NPS). Computer certificates are deployed by Jamf (Configuraton Profile) and through the Jamf ADCS connector. Macs are not bound to the Windows domain but a computer object is created for every laptop (it's mandatory with a NPS server). Everything is working as intended. As you may know, in may 2022 Microsoft published an important security update that changes the way certificates are validated by domain controlers. https://support.microsoft.com/en-us/topic/kb5014754-certificate-based-authentication-changes-on-windows-domain-controllers-ad2c23b0-15d8-4340-a468-4d4f3b188f16 A new extension identified by the OID "1.3.6.1.4.1.311.25.2" is now included in certificate templates, but only for the ones that build the subject information from Active Directory. Unfortunately, certificates issued through the Jamf connector are "offline", meaning that the subject information (CN, DNS name) are supplied in the
I am using Jamf Pro and ran tests to get Microsoft Defender installed on our Macs. However, we’ve now decided to go a different route and I need a way to automate the removal of Defender. It was installed via a PKG and a policy in Jamf Pro. I have tried running a sudo rm etc to remove the app but that returns “operation not permitted”. I am an admin on my device and all our other users with defender are as well. I read that I might need to give Terminal full disk access, so I did. That didn’t work. I also then revoked full disk access from Defender, that didnt’ do anything either. I’m not sure what script I need to be running in Jamf to get this gone.
Earn a cool badge and Jamf Nation Reward Bytes for your published articles. We’re looking forward to your submissions!
216 Questions Answered
30 Questions Answered
17 Questions Answered
15 Questions Answered
24 likes
21 likes
20 likes
14 likes
Learn about our customer advocacy program that celebrates our most passionate customers.
Join the community to receive product updates, and share feedback.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
